Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoShop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I l... Ver mais
A empresa respondeu
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... Ver mais
A empresa respondeu
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, Reino Unido
- 01179 500638
4,8
Excelente
232 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brill helpful staff
22 de agosto de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great store, high quality clothing
From start to finish the whole process was great. I picked up my order with ease at my chosen store, tried everything on and retuned one of the items all within 15 minutes. The person working on the till was friendly and polite.
5 de agosto de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality stylish clothing
I buy most of my clothes at fatface.If you are a very small adult they have suitabl styles that you can wear & feel smart it has changed my life in a mayor way
24 de julho de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent service. Good quality and value. Very happy with my purchase. Thank you.
21 de julho de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It took over a week to deliver to the…
It took over a week to deliver to the store. And was only delivered when I chased up Fat Face.
21 de julho de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am sorry to hear that your order was delayed in arriving to your chosen store. I can understand that this is disappointing.
I am pleased however to hear that you now have your parcel.
If there is anything else that we can do to help, please do let us know.
LE
I love FatFace
I love FatFace. Always brilliant quality, lovely items. Amazing basics like white or blue vests. Hoodies that last forever. Always my go to when I need something new.
4 de julho de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to read your feedback regarding our items! Thank you for being a loyal Fat Face customer, we look forward to welcoming you back soon.
Take care. -GM
Satisfied Customer
I have been a customer since Fat Face was founded. Have always been completely satisfied with quality and service.
15 de julho de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace never disappoints
Really easy to browse, find products of interest, and purchase. Easy to use and beautiful website. Excellent customer service both online and in-store when collecting purchase. Wonderful organisation, FatFace never disappoints.
9 de junho de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you have been so impressed by our efficient service. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Ordered on line
Ordered on line. Dresses did not suit me but they were lovely. I loved the material and the quality but as I am long bodied they did not look right on me. Returning them to the store was simple - and I bought another dress in a style I always buy from there.
31 de maio de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Great brand
Great brand. Good stock options and mainly proper cotton clothing.
Staff at the Cribbs store were lovely and helpful in store.
Long term customer and will be back for more!
31 de maio de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience when visiting our Cribbs Causeway store and that you found the crew to be so helpful. I will be sure to pass your lovely comments to the team.
All the best, MM
Easy to find the chino shorts I wanted…
Easy to find the chino shorts I wanted and the colour I love
27 de maio de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Cribbs Causeway store to offer such good customer service during your visit. I will be sure to pass your comments on to the team.
All the best, MM
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service the salesperson…
Great service the salesperson remembered me from previous visits and we had good interaction.
27 de abril de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to hear you have received great service instore.
We look forward to welcoming you back soon!
Take care. -GM
Love all my recent purchases
Love all my recent purchases. Staff in store very helpful.
18 de abril de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
ep
Had to return trousers bought online.
Had to return trousers bought online.
I chose to return to the Cribbs Causeway store. The refund was dealt with quickly and efficiently.
The sales lady was very polite, helpful and found a pair of trousers that fitted, which I bought.
The sizing seems to be all over the place, and so l won't be buying online again.
5 de abril de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hi there, thank you for leaving this positive review about our store despite the sizing discrepancies you have experienced online. We hope to see you again in one of our stores soon as your custom is greatly appreciated. Kind Regards, TS
Picked up a bargain online in FF sale
Picked up a bargain online in FF sale. Delivered to store quickly where I sorted more sale goodies. Easy to order. Friendly staff. Great clothes.
2 de abril de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.