I ordered online to pick up in store but my parcel took 7 days to reach the store & I didn’t get my email to say it was ready to collect until after I had collected it! Staff in store were great- wis... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered online to pick up in store but my parcel took 7 days to reach the store & I didn’t get my email to say it was ready to collect until after I had collected it! Staff in store were great- wis... Ver mais
A empresa respondeu
Love Fatface, their clothes are well made and really last well. The staff in store are friendly and helpful and have a thorogh knowledge of their stock. It's always a pleasure to visit Fatface in... Ver mais
A empresa respondeu
Great quality beautiful clothes, not cheap, but not too expensive either. Order on line or shop in store, if you're not spending over the limit for free postage, have it delivered to your local sto... Ver mais
A empresa respondeu
The reason & only reason I gave only 4 starts as oppose to 5 stars is that at my branch (not sure whether this applies to other brances) still nolonger do 'Click & Collect' - so, although I literally... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
14 South Street, DT1 1BS, Dorchester, Dorset, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love Fat face always a good sale and great staff in our Dorchester shop ,and good sizing can go down one makes me feel slimmer ,win all round

Resposta da FatFace - DORCHESTER 2
Quick delivery to store, needed to change an item and return a couple within the delivery. The Dorchester store was brilliant, very helpful and accommodating.

Resposta da FatFace - DORCHESTER 2
My experience with fat face has always been very good and this time it has been equally as good the only reason for not giving 5 stars is that my goods didn't arrive in store until 3 days after delivery date.

Resposta da FatFace - DORCHESTER 2
Great product and well recommended and stylish

Resposta da FatFace - DORCHESTER 2
Brought skirt in the sales. Very pleased with the fit and quick delivery too

Resposta da FatFace - DORCHESTER 2
I ordered tops and socks online
They were delivered on time to the local store and easy to collect

Resposta da FatFace - DORCHESTER 2

Resposta da FatFace - DORCHESTER 2
Great items shame about the delivery. Evri in this area are not the best at delivering on

Resposta da FatFace - DORCHESTER 2
Easy ordering systems and great communications both on line and in store. Order arrived a couple of weeks earlier than estimated and exactly as requested and fitted perfectly

Resposta da FatFace - DORCHESTER 2
Easy to order,great communication and customer service online and in store

Resposta da FatFace - DORCHESTER 2
Have used online and in store. Online order received promptly and in-store local staff friendly and helpful on a horribly wet day.

Resposta da FatFace - DORCHESTER 2
I had an email to say it was ready to pick up from store after a certain time, however, it was not. I will have to make another journey into town which is not easy and wasted time and money. Staff were not overly helpful.

Resposta da FatFace - DORCHESTER 2
I ordered 3 items online to collect from my local store. One email to say items were delayed and I would be notified when they are ready for collection. I'm still waiting to collect?

Resposta da FatFace - DORCHESTER 2
Easy to order from an extensive range of Sale stock at excellent discount prices
Two pairs of excellent Boots

Resposta da FatFace - DORCHESTER 2
Brilliant early heads up about the sale , bought a few items , were delivered to store in a time stated

Resposta da FatFace - DORCHESTER 2

Resposta da FatFace - DORCHESTER 2
Really easy to collect from the store, helpful staff and I got to look at the clothes in the shop. Great product

Resposta da FatFace - DORCHESTER 2
Notified of progress by email. Item arrived at local branch on time. Saved me paying postage.

Resposta da FatFace - DORCHESTER 2
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.