Extremely disappointed with Fatface customer service this morning. Yesterday I asked them to hold a pair of trousers until today. They said they would hold them - a particular and a p... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 14 (Level 2) Leeson Street Upper, Unknown Dundrum, County Down, IE
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Just love the style quality and cut of fat face wear. Have tshirts 15 years old and still wearable. Definitely not fast fashion! Their jeans are so well made and hard-wearing. Will continue buying fa... Ver mais
A empresa respondeu
I had a great experience at Fat Face in Dundrum. Pedro was incredibly helpful and made it easy for me to find exactly what I was looking for. He was friendly, knowledgeable, and provided excellent cus... Ver mais
A empresa respondeu
Ordered some items online and they were delivered 3 days later. One item didn't suit so I returned it at the Dundrum store where all the staff were pleasant, helpful and friendly. FatFace customer ser... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit 14 (Level 2) Leeson Street Upper, Unknown, Dundrum, County Down, Irlanda
- 00353 1216 4128
4,0
Bom
55 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just love the style quality and cut of…
Just love the style quality and cut of fat face wear. Have tshirts 15 years old and still wearable. Definitely not fast fashion! Their jeans are so well made and hard-wearing. Will continue buying fatface. Only hope is that selection of stock in shops does not continue to reduce as the shops mens ware appears to have less product selection.
3 de dezembro de 2022
Resposta da FatFace - DUNDRUM
Hi Mick,
Thank you for your 5* review. I am pleased to hear that are happy with your new purchase. Have a great day! Many thanks-AB.
perfect, comfortable and warm
The size is perfect, the legs are not long, which is always my big problem. the pants are super comfortable and warm for these winter days.
18 de outubro de 2022
Resposta da FatFace - DUNDRUM
Hi Laura, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great clothes and great service
I had issues with my online order and was resolved quickly and professionally. The quality of the clothing is always excellent and great selection
9 de novembro de 2022
Resposta da FatFace - DUNDRUM
Good afternoon, Finabr
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the quality and service you received. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Resposta da FatFace - DUNDRUM
Thank you for your lovely comments and your 5* rating. We deeply appreciate your feedback and we are so happy to hear that you are pleased with your item(s)! - RS
Fatface addict
I've recently discovered the fatface brand and I'm addicted. The clothes are amazing value and I'm spoiled for choice!
24 de outubro de 2022
Resposta da FatFace - DUNDRUM
Thank you so much for this review! We are pleased to welcome you to the FatFace experience! We are pleased to hear that you are happy with your order and we look forward to seeing you again soon :) - RS
Great offer
Great offer. In truth I wouldn’t have paid the full price, but it’ll make An Ideal Christmas present. So thank you.
25 de outubro de 2022
Resposta da FatFace - DUNDRUM
Good afternoon, Lewis
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Dundrum store.
Take care, JB
The loveliest staff who made us feel…
The loveliest staff who made us feel very welcome and made the stock accessible to us. Great service.
17 de agosto de 2022
Resposta da FatFace - DUNDRUM
Hi Isabel, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Absolutely love fat face my only thing…
Absolutely love fat face my only thing is they don’t do long in dresses in stores
20 de outubro de 2022
Resposta da FatFace - DUNDRUM
Hi Pauline, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - DUNDRUM
Hi Sandra, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
Good quality clothing
Good quality clothing, unique styles , delivery very speedy . Sale prices competitive. Happy with my purchases .
5 de setembro de 2022
Resposta da FatFace - DUNDRUM
Hi Ann, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fast and easy to order on line
Fast and easy to order on line . Quick delivery and easy to return items
11 de julho de 2022
Resposta da FatFace - DUNDRUM
Hi there,
Thank you so much for your kind words regarding your order with us, please let us know what we can improve on for next time to get 5* from you :)
Have a lovely day- DW
Really high quality products
Really high quality products. Their organic cotton T-shirts are the best!
3 de dezembro de 2021
Opinião espontânea
Resposta da FatFace - DUNDRUM
Hi strelok942,
Thank you for your 5* review.
I am so glad to hear that you were happy with the quality of your order. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.