Fan of FatFace for many years now have to travel further to a branch. Eastbourne assistants friendly and helpful. I have Airlie Sweats older than them🤣
A empresa respondeu
Localização
Alterar localização80 The Beacon Centre, BN21 3NW Eastbourne, East Sussex, GB
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Leia as opiniões dos outros
I want to give a huge shout out to Zara (manager) and Lottie at the Eastbourne FatFace store. They both go over and beyond by being welcoming, professional, hard working and a shinning example of... Ver mais
A empresa respondeu
Easy website and ordered for click and collect. It's arrived on time and we're nice. Unfortunately one item hadn't been checked properly and was very discoloured so had to obtain refund. Suggest that... Ver mais
A empresa respondeu
Beautifully made, well designed clothes. I do think the sizing is "off". As a size 10-12 in most outlets, I generally take an 8 at FatFace, so do factor in a bit of vanity sizing when ordering. I hav... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
80 The Beacon Centre, BN21 3NW, Eastbourne, East Sussex, Reino Unido
- 01323 644359
4,6
Excelente
173 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good customer experience
Easy to order and collect in store. Friendly welcoming staff when collecting. Good to be able to try on in store once collected. Lovely jumper, perfect fit, good quality.
19 de outubro de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered on line
Ordered on line, notified when ready for collection, collected the next day, can't fault it
29 de setembro de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I don't usually order clothes online
I don't usually order clothes online, but decided to do so, as there is a shop nearby where I could click and collect and return if necessary. In the event the trousers arrived punctually and fitted perfectly, so no need to return. Also very pleased with the quality.
15 de setembro de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very well made clothes
Very well made clothes. Shopped online with click & collect - speedy service. Returns to shop are free.
5 de setembro de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It has not been delivered to the store…
It has not been delivered to the store for me to pick up yet..
5 de setembro de 2025
Resposta da FatFace - EASTBOURNE
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good but with a problem
Easy website and ordered for click and collect. It's arrived on time and we're nice. Unfortunately one item hadn't been checked properly and was very discoloured so had to obtain refund. Suggest that all items are checked before dispatch. Staff in store helpful.
15 de agosto de 2025
Resposta da FatFace - EASTBOURNE
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Great service , great clothes
Have bought 3 tops this year (all fashionable and well made) service in store was amazing
18 de agosto de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Swift & dependable
11 de agosto de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The woman who served me was rude and…
The woman who served me was rude and impatient! She seemed preoccupied and gave no eye contact or even crack a smile! She has blonde short hair, very tall with lots of tattoos
11 de agosto de 2025
Resposta da FatFace - EASTBOURNE
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Beautiful casual clothes
Beautifully made, well designed clothes. I do think the sizing is "off". As a size 10-12 in most outlets, I generally take an 8 at FatFace, so do factor in a bit of vanity sizing when ordering.
I have done instore and click and collect purchases, and never any problems.
11 de agosto de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely delighted with my new fat…
Absolutely delighted with my new fat face "Sutton" Jeans. It's so difficult to find 100% cotton jeans with no stretch and these are perfect for me! Perfect length too and great fit. We're in sale so extra good value. Order was delivered to store for me to collect and I was keep informed well.
4 de agosto de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficiency
Friendly, helpful staff in Eastbourne, plenty of stock. I bought three tops, and tried a dress, but decided I needed the next size.
I sent away for the dress, and was impressed with the quick response and delivery.
10 de julho de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Speedy delivery
Speedy delivery. Great store collection service. Product was perfect.
2 de julho de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff were great!
Staff were great. Efficient service for returns. Quality clothing.
5 de junho de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent all round
Great service, quality clothes as always and really helpful staff
7 de maio de 2025
Resposta da FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - EASTBOURNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great store, great staff and good prices.
I would like to say what great service I got at the Eastbourne branch of Fatface yesterday. The store was very well set out with sizes in order and staff were extremely helpful without being overbearing. Also the fitting rooms were nice and big with plenty of hooks. With help from the lovely staff, I was able to come away with dress for a wedding which I am very pleased with. I was made to feel special and the dress was a very good price as well. Thank you.
11 de fevereiro de 2025
Opinião espontânea
Resposta da FatFace - EASTBOURNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing delivery servicw
I could t get the jumper I wanted for my daughter for Christmas so i asked in store and they said I can order it online which I did and received within 2 days, very good service.
24 de dezembro de 2024
Resposta da FatFace - EASTBOURNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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