Saw an item online, went to large FF shop at Fort Kinnaird Edinburgh to try on before purchasing. Not stocked. Bought online for next day collection. Took 4 days to arrive. Item is great but I'm fed u... Ver mais
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Leia as opiniões dos outros
I recently purchased dress from Fat Face and I'm so impressed! The is even more vibrant in person, and the material feels luxurious against my skin. It has a beautiful a pockets. The fit is perfect... Ver mais
A empresa respondeu
I purchased 2 lovely shirred tops for the Summer from FatFace Fort Kinnaird. Gorgeous colours and superb quality. I found it easy to find what i was looking for and the staff were, as always, very fr... Ver mais
A empresa respondeu
I had to return a pair of jeans ordered online. I returned them to store without charge. Excellent fast and friendly customer service. I then ordered a different pair online and click and collect serv... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit F9 Fort�Kinnaird, EH15 3RH, Edinburgh, Lothian, Reino Unido
- 01316 691035
4,4
Excelente
174 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Hi Janice
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The store is so well laid out and never…untidy
The store is so well laid out and never have to rake on the rail for my size well tended to . I am scared walking in as I know I always buy from the store . However not scared enough to stop going staff are always polite and helpful the clothes speak for themselves so no pressure sales which is great . Mwardrobe is practically all fat face as they are so comfort to wear
4 de maio de 2023
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your feedback will be fed back to our amazing team in store 😍 - RS
Staff were very helpful and store not…
Staff were very helpful and store not clutter like some.
Some clothes are very high to reach but staff on hand to help.
8 de maio de 2023
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Hi Esther
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order online
Order online, collected from the shop, great item, good price, no hassle, everything went smoothly.
29 de abril de 2023
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The man was lovley and professional
The man was lovley and professional, excellent experience x
28 de abril de 2023
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great range of relaxed styles which are…
Great range of relaxed styles which are also affordable. The staff was friendly, knowledgeable, and helpful.
19 de abril de 2023
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Excellent quality
13 de abril de 2023
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, BP
All great,thanx
16 de março de 2023
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Thank you for leaving us this review. We deeply appreciate this :) -RS
Great value sale
5 de novembro de 2022
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Hi Catherine, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The lady in the shop helped me with…
The lady in the shop helped me with online shopping as I couldn't find the size that I was looking for, I ordered a heavy thick checked shirt and it arrived for a special birthday present, I received a phone call thanking me for his wonderful shirt. I'm delighted that it also arrived on time
21 de outubro de 2022
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Wow, thank you so much for this review. We strive to make sure that our customers are well looked after and are happy with their items purchased from us, especially when shopping in our store. Your comments will be fed back to our lovely crew in store :) we are pleased to hear that the recipient of the item is happy with it! - RS
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Good Morning Stephen
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Shopping
Staff in the shop were really helpful and very informative, will be back again.
11 de outubro de 2022
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Thank you for your great review. I will be sure to pass this over to the crew in store! - RS
Fantastic customer service at the fort…
Fantastic customer service at the fort Kinnaird branch today!
30 de setembro de 2022
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
A pleasant shopping experience
Normally I keep clear of shops with sales due to my sight, however, the space within FF in Kinnaird is wonderful and the staff are so happy and helpful.
I made my purchases and left feeling really pleased. Great sale too.
3 de setembro de 2022
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Great customer service
Despite not being impressed with the carrier service , I was very happy with the items I purchased and with the great service when returning unwanted items particularly from the young man in the Kinnaird Park shop.
.
31 de agosto de 2022
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC
Staff were so helpful.
8 de agosto de 2022
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Good afternoon, Thank you for your review. This is so great to hear, we hope to see you again soon! Have a lovely day, - ES
very helpful
Very helpful experience at Fort Kinnaird, phoned to look for pair of sleepers and the store person attended the call very well and phone me back once he found the item. Went to pick up and the young store assistant at the counter was very helpful too. Great customer service!
1 de agosto de 2022
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Good afternoon, Abid
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Edinburgh store.
Take care, JB
Beautiful skirt
Beautiful skirt , well made , good price as reduced , love the embroidery detail , elastic waist so comfortable to wear
1 de agosto de 2022
Resposta da FatFace - EDINBURGH FORT KINNAIRD
Good afternoon, Fiona
It's great reading such positive comments about the quality of the items you received. We look forward to you shopping with us again soon at our store.
Take care, JB
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