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FatFace - ELY Opiniões 135

TrustScore: 5 em 5

4,8

2 Market Place, CB7 4NP Ely, Cambridgeshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was looking for a pair of espadrilles and found the perfect pair in the sale at FatFace. They were delivered next day to my local store, and I am thrilled with them. The staff were extremely friendl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It's always a pleasure to shop at FatFace. The clothes are suitable for all ages, being colourful , well-made and reasonably priced. Browsing there is great, with helpful staff on-hand when needed.... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

What I bought I love! The dress and skirt are really good quality, fit well and are comfortable. I handed over my husbands Blue Light card to he told I couldn't use it if he wasn't with me, which I... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I had a great experience at the FatFace store in Ely. The shop is well-organized, with a great choice of high-quality clothes, and the friendly staff really stand out. They went above and beyond to he... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de acessórios de moda
  3. Loja de moda masculina
  4. Loja de moda feminina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contacto

  • 2 Market Place, CB7 4NP, Ely, Cambridgeshire, Reino Unido

  • 01353 669125

4,8

Excelente

TrustScore: 5 em 5

135 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lovely espadrille

I was looking for a pair of espadrilles and found the perfect pair in the sale at FatFace. They were delivered next day to my local store, and I am thrilled with them. The staff were extremely friendly, and I couldn't be happier with the service or the product.

22 de junho de 2026
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Excellent service very friendly and polite

Nice quiet store. Selection of clothes.
Bought a pair of shorts. Good quality and fit well

8 de junho de 2026
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Excellent customer service.

Excellent customer service.
Speedy delivery service.

4 de junho de 2026
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

This is a great friendly store in Ely

This is a great friendly store in beautiful Ely.
The staff are always pleasant and happy to help you, advise you or make suggestions. It's a great store as I not only like the quality of their clothes I am very familiar with the sizes I need. There no problem with returns or any queries you may have.

27 de abril de 2026
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE

Classificada 5 em 5 estrelas

Good service

I placed an order on line to collect in store. The items arrived promptly and communication about the order was good. Collecting from the store was very convenient and the staff were really helpful.

24 de abril de 2026
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

It's always a pleasure!

It's always a pleasure to shop at FatFace. The clothes are suitable for all ages, being colourful , well-made and reasonably priced. Browsing there is great, with helpful staff on-hand when needed. I find it hard to walk past without venturing in and all the many items I have purchased have remained favourites over the years.

18 de abril de 2026
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

friendly and helpful

The staff in Ely are friendly, helpful and professional.

I like that Fat Face are introducing more color. I love your jeans, they are the best. Thank you

10 de abril de 2026
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Excellent service as always

Excellent service as always

27 de janeiro de 2026
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Online orders

Ordering was so easy online.
Conformation was quick.
The follow up saying my item was ready to pick up, was also a welcome piece of advice as it was early.
Then to top it all of the member of staff that dealt with me was very polite and helpful.

7 de janeiro de 2026
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM

Classificada 4 em 5 estrelas

Comfortable shirt

Comfortable and well made shirt. Bought online with delivery to a local shop which went well.

7 de janeiro de 2026
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Love the coat I received and have…

Love the coat I received and have always had amazing customer service in my local branch. Always go out of their way in making sure you get what you need.

5 de janeiro de 2026
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Quick and easy to use website, convenient store delivery

Quick and easy to use the website. Always convenient ordering to the store rather than to home, especially when work is busy. Staff at the Ely store were so helpful upon collecting the parcel (as were customer service on the phone when I had to check if the order had arrived - and that was only because the email went to my junk folder as the sender was not in my address book 😅 - sender now added!)Really good quality products as always.

15 de dezembro de 2025
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Awesome as always

Awesome as always. Goods arrived on time. Store held them until I could collect. Items of superb quality. Staff are fab, helpful, professional and knowledgeable. Thank you.

21 de dezembro de 2025
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

The staff in Fat Face are always so…

The staff in Fat Face are always so friendly and helpful. It must be a real pain having to trek off to the back room to fetch my stream of click and collect orders. Yet they do it with a nice smile. I also like the faster turnaround on click and collect orders now, it's really handy. The t shirt I ordered was great quality as usual.

21 de dezembro de 2025
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Good long fitting coat

Nice coat, and available in tall fitting, brilliant. The delivery is at the end of the day you book for collection so you need to book for the day before

9 de dezembro de 2025
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Classificada 5 em 5 estrelas

Excellent service and very friendly…

Excellent service and very friendly staff, the ordering online is also easy and professional.

15 de novembro de 2025
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Great selection of clothes

Great selection of clothes, staff are helpful and friendly.

20 de setembro de 2025
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 3 em 5 estrelas

Delivery choices

Very slow delivery. Nearest shop closed, so much longer journey to collect parcel. Only one garment worn so far.

29 de setembro de 2025
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Classificada 5 em 5 estrelas

Online Order

Easy to Order
Easy to Collect
Friendly Staff in store

25 de agosto de 2025
logótipo da FatFace - ELY

Resposta da FatFace - ELY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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