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FatFace - EVESHAM Opiniões 119

TrustScore: 5 em 5

4,8

Unit 14 The Valley, Evesham Country Park, WR11 4TP Evesham, Worcestershire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff are always so friendly welcoming and helpful. The clothes I bought are of excellent quality and it is so good to see feminine colours and patterns that I like!

A empresa respondeu

Classificada 5 em 5 estrelas

Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Well popped into the Evesham store for shorts and came out with a skirt and shirt ! Anna and Sharon were brilliant. They helped with ideas and different garments. It was like having a personal shop... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de acessórios de moda
  3. Loja de moda masculina
  4. Loja de moda feminina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contacto

  • Unit 14 The Valley, Evesham Country Park, WR11 4TP, Evesham, Worcestershire, Reino Unido

  • 01386 443928

4,8

Excelente

TrustScore: 5 em 5

119 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had reason to ring customer services…

I had reason to ring customer services who were very helpful and the assistant in store when I went to collect my order was extremely pleasant.

8 de dezembro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hello

Thank you for your 4* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,

EP

Classificada 5 em 5 estrelas

Good Quality Clothing

I was able to order online and collect from my local store free of charge!

27 de novembro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hello

Thank you for your 4* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,

EP

Classificada 5 em 5 estrelas

Ordered on line and returned to a store…

Ordered on line and returned to a store Easy to do. Staff were very pleasant.

23 de novembro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Classificada 5 em 5 estrelas

I often go to the Evesham store

I often go to the Evesham store. Lisa and her co-workers are always very cheerful and friendly. They let you browse and try things on but are there if you need help. It's such a nice atmosphere there and you don't feel rushed, which usually means I end up buying several things.

22 de novembro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Classificada 5 em 5 estrelas

Really quick delivery

Really quick delivery, cardigan gorgeous - colour, fit and feel!

14 de novembro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hi Joanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 1 em 5 estrelas

Never arrived and no money back

9 de novembro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Good Afternoon Carol,

Thank you for taking the time to leave us a review!

I am sorry to hear you have not yet received your order. I can see you have spoken to a member of our customer service team and they have informed you further on your order.

If you have any further questions then please do get back in touch on our email customerservices@fatface.com.

Again, I apologise for any inconvenience this has caused.

Kind Regards, JW

Classificada 5 em 5 estrelas

Brilliant service & product just as…

Brilliant service & product just as perfect as expected

30 de outubro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Classificada 5 em 5 estrelas

Great clothes and great staff

16 de outubro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

The assistant couldn’t have been more helpful.

I had an issue with an item previously bought.
The lady who was serving me went out of her way to sort out the problem and managed to find a replacement in some older stock.
I was delighted as had loved the item.

30 de setembro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Thank you for your 5* review regarding your recent visit to our Evesham store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Classificada 5 em 5 estrelas

Easy to order and easy to return.

24 de setembro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you are loving your recent order and that you found ordering and returns easy to navigate.

All the best, MM

Classificada 5 em 5 estrelas

Perfect wellies

Quick delivery to my nearest store, perfect size wellies.

19 de setembro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hi Anna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Very efficient service for delivery to…

Very efficient service for delivery to your Evesham Country Park shop. Young ladies who served me were delightful! The skirt I ordered is fabulous.

6 de setembro de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Very friendly and helpful

31 de agosto de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hi Lynn, it's lovely to hear that our Evesham staff provided such a good service when you collected your order! I hope you love your new jeans, and we can't wait to welcome you back in the future. Take care, CD

Classificada 1 em 5 estrelas

I received a gift card a few years ago…

I received a gift card a few years ago and managed to mislay it ! When I eventually found the card I tried to use it within store ! It didn’t work, this was due to it being just out of date. The store manager said that as the card had never been used and by phoning fat face customer service they would reactivate it. When phoning fat face they said “tough” it was out of date and the £30 was gone !!! I will never give anyone a gift card again as cash will ever go out of date. I’m appalled that they can basically steal your money and not offer any recompense. Discussed 😡😡

4 de setembro de 2023
Opinião espontânea
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Good Morning Craig,

Thank you for taking the time to leave us a review.

I am sorry to hear you are not happy with the service you have received. However, it is stated in our terms and conditions that gift cards are only valid for 24 months, after this they become expired and funds will be lost. You can find more information on this on the link below.

https://www.fatface.com/help-centre/frequently-asked-questions.html

I do apologise for any inconvenience caused. If you have any further questions or feedback then please do feel free to email us on customerservices@fatface.com or call us on 033 0124 0000.

Kind Regards - JW

Classificada 5 em 5 estrelas

Great product super service

23 de agosto de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hi Owen, thank you for your kind words! We're glad that these shorts were to your liking. I'll make sure the staff at our Evesham branch know what superstars they are! Take care, CD

Classificada 5 em 5 estrelas

In store collection

Ordered online and opted for free in store collection. It was simple, efficient and hassle free, will definitely do this again if my order is below the free postage threshold. In store staff are efficient and friendly.

19 de agosto de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Classificada 5 em 5 estrelas

Straightforward and friendly service

Straightforward and friendly service, free delivery to shop, hardcopy of receipt and e-receipt

11 de agosto de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Classificada 5 em 5 estrelas

Good quality clothes

Good quality clothes, nice clean shop, friendly staff. I was served by a lady in the Ruby crew and was very helpful and pleasant, I will definitely shop there again

13 de agosto de 2023
Opinião espontânea
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Classificada 5 em 5 estrelas

Great service at the Evesham store

Popped into the Evesham store to buy a new season dress but they had all sale goods on show. Asked a lovely assistant if they had the dress and she found it in the storeroom for me.

9 de agosto de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Thank you for your review. We deeply appreciate your comments! We will share with our little darlings in store 🤩 - RS

Classificada 5 em 5 estrelas

The staff were very friendly

The staff were very friendly, and helpful. Service was quick and uneventful. Always good service in fat face store?

8 de agosto de 2023
logótipo da FatFace - EVESHAM

Resposta da FatFace - EVESHAM

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! -SK

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