Buchanan Street, Glasgow store ordered for me. Staff do not hesitate to assist and are extremely helpful. Shirt I bought is exactly the right fit for me giving a flattering flow, quality great and a... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4 185/221 Buchanan Street, G1 2JZ Glasgow, Lanarkshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fat face shops always look lovely, both the stock and design of the shop, the changing rooms are great and spacious and the design is fun. The staff are always lovely too, and helpful. I'm rediscoveri... Ver mais
A empresa respondeu
Visited the store, on the 22nd of February, to buy a pair of jeans that i love from FatFace. Unfortunately they didn't have my size in stock but the lovely, helpful girl Natalie sourced one for me an... Ver mais
A empresa respondeu
Picked up ordered items from Buchanan Street, Glasgow branch. Process very easy, tried on jacket and it was a good fit, staff gave me a bag to get it home, as on line order bag damaged upon opening.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit 4 185/221 Buchanan Street, G1 2JZ, Glasgow, Lanarkshire, Reino Unido
- 01413 532862
4,8
Excelente
190 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Still waiting on my returned item…
Still waiting on my returned item (returned to store on the 12th May) to be credited back to my account.
11 de maio de 2024
Resposta da FatFace - GLASGOW 3
Hi there,
Thank you for taking the time to leave us this review.
I am sorry to hear you are awaiting a refund from us.
In cohesion to our returns policy, refunds will be processed within 14 days of us receiving your return. This delivery date can be determined using your tracking service.
Once processed, we’ll send you an email to confirm it’s all gone through. For the full policy, please visit our 'Returns' page on our website.
Take care. -GM
Resposta da FatFace - GLASGOW 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have had positive shopping experiences with us. We look forward to welcoming you back soon!
Take care. -GM
Well made good quality clothing
Well made good quality clothing, fast delivery, quick refund if required .
8 de maio de 2024
Resposta da FatFace - GLASGOW 3
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quality guaranteed
Ease of online ordering and in-store collection. Store well stocked and staff pleasant & efficient Quality of clothing always a constant.
8 de maio de 2024
Resposta da FatFace - GLASGOW 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Blue Patchwork Dress
I absolutely love this dress. I've not worn it yet, only tried it on. It is really comfortable and it's a nice shade of blue. I'm just over 5'4 and it comes just below mid calf, and between sizes 10/12 - the 10 was a perfect fit. Great that it has pockets. The only downside for me is that the sleeves are a bit too puffy, but I'm hoping after a couple of wears and washes they'll not be so bad. Got it in the sale for £30 so I'm very happy.
6 de maio de 2024
Resposta da FatFace - GLASGOW 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The joy of actual in-person shopping
Fat face shops always look lovely, both the stock and design of the shop, the changing rooms are great and spacious and the design is fun. The staff are always lovely too, and helpful. I'm rediscovering actual shopping rather than doing everything online, so much nicer to see the shop, talk to staff and feel the fabrics!
8 de maio de 2024
Resposta da FatFace - GLASGOW 3
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Nothing is a problem
Nothing is a problem. Staff are exceptionally helpful and quality of purchase was great.
1 de maio de 2024
Resposta da FatFace - GLASGOW 3
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Glasgow store to be so helpful during your visit. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Very friendly and helpful staff.
20 de abril de 2024
Resposta da FatFace - GLASGOW 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good Service
Staff were friendly and helpful when I went in to collect my sweatshirt and I’m happy with the quality of it
8 de abril de 2024
Resposta da FatFace - GLASGOW 3
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you found the crew in our Glasgow store to be so friendly and helpful when collecting your order and that you love the quality of this. I hope you continue to enjoy our products as much as we do.
All the best, MM
Ordered on line and within the time…
Ordered on line and within the time frame my top was ready for pick up . Pick up took a couple of minutes in store . Girl was really friendly and cheerful.
3 de abril de 2024
Resposta da FatFace - GLASGOW 3
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Staff happy to help
Staff happy to help and very pleasant - a delight to be in store
28 de março de 2024
Resposta da FatFace - GLASGOW 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Fab service
I love your clothes and for the first time I had to take something back. The girl in your Buchanan st store was so helpful and pleasant. Top marks.
22 de março de 2024
Resposta da FatFace - GLASGOW 3
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
First class experience!
Order made very easily on line. Constant communication re when wouldbe in store. Collection experience first class. Assistants absolutely lovely and helpful.
22 de março de 2024
Resposta da FatFace - GLASGOW 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great company and quality clothing
Excellent website; easy to navigate. Orders received exactly when advised. Products are of excellent quality- both men and women’s clothing.
Returns are easy and quickly executed.
Staff in Glasgow store helpful.
17 de março de 2024
Opinião espontânea
Resposta da FatFace - GLASGOW 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have had such an overall positive shopping experience wish us. We look forward to welcoming you back soon!
Take care. -GM
Helpful curteous staff
10 de fevereiro de 2024
Resposta da FatFace - GLASGOW 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Service On time delivery and efficient service…
On time delivery and efficient service on collection
12 de fevereiro de 2024
Resposta da FatFace - GLASGOW 3
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
The website is easy to use and the…
The website is easy to use and the staff at the Glasgow Buchanan St branch are always helpful, friendly and efficient. My favourite place to shop for years now. I just love their style and the fit is always good.
31 de janeiro de 2024
Resposta da FatFace - GLASGOW 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love this Coat 💙
Had ordered this coat online but was too big phoned Glasgow store to check if they had size I required . Staff were very pleasant and helpful I drove 40 miles to exchange so must have been very happy with my purchase.
19 de janeiro de 2024
Resposta da FatFace - GLASGOW 3
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
The Fatface website is easy to…
The Fatface website is easy to negotiate and delivery is always prompt. It was very straightforward to return one item and my money was refunded promptly too.
18 de janeiro de 2024
Resposta da FatFace - GLASGOW 3
Hi there,
Thank you for taking the time to leave your 5*review.
We are delighted to read you have enjoyed using our service. I am sorry to hear one item was not suitable.
We look forward to welcoming you back soon.
Take care. -GM
Great product and staff were extremely…
Great product and staff were extremely helpful.
10 de janeiro de 2024
Resposta da FatFace - GLASGOW 3
Hello David
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.