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FatFace - GREAT MALVERN Opiniões 

99
TrustScore: 5 em 5

4,9

89/91 Church Street, WR14 2AE Great�Malvern, Worcestershire, GB


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I had a great experience at the FatFace Great Malvern store. The shop is always well-presented, clean, and welcoming, with a lovely autumn range to browse. The staff, including Emily, Mikey, Maggie, a... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I'm fortunate to have a local Fatface shop. Staff always friendly and helpful. If they don't have the item I want in stock, it can be ordered and delivered to them, for free. The only drawback can be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff at the Malvern shop are always so warm and welcoming. The manager, a lovely smiley chap, goes always above and beyond to help you and there is a friendly atmosphere at all times. Other... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lovely clothes that fit well, are good quality and are a reasonable price. At 5ft 2ins I find the styles and sizing just right. The staff in the store are exceptionally friendly and helpful, which add... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de acessórios de moda
  3. Loja de moda masculina
  4. Loja de moda feminina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contacto

  • 89/91 Church Street, WR14 2AE, Great�Malvern, Worcestershire, Reino Unido

  • 01684 569076

4,9

Excelente

TrustScore: 5 em 5

99 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(99)

13 784 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

First class service from the Malvern…

First class service from the Malvern Branch. Very friendly Manager and got some bargains in the sale for my holiday.

6 de setembro de 2023
Opinião espontânea
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hello Christine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Friendly staff

Friendly staff, easy pickup (and amazingly on the sale rack exactly the tankini pants that were missing from the online selection I had ordered).
The swimwear I had ordered was also perfect so I won't be sending anything back!

24 de agosto de 2023
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Classificada 5 em 5 estrelas

The ordering was easy.

The ordering was easy.
The sizing was accurate.
The staff were helpful.
Very efficient service

25 de agosto de 2023
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Classificada 5 em 5 estrelas

Very pleasant staff when I went to…

Very pleasant staff when I went to collect my order from my local store in Malvern

18 de agosto de 2023
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Classificada 5 em 5 estrelas

Always friendly and helpful staff in…

Always friendly and helpful staff in the Great Malvern store. Highly recommended, thank you 🙂

18 de agosto de 2023
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Classificada 5 em 5 estrelas

Easy transaction

Easy transaction, the staff in my local store are brilliant

12 de agosto de 2023
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. - RS

Classificada 5 em 5 estrelas

Recent hoodie purchase and collection

I was notified promptly by the store about a sudden closure due to very sad, unforseen circumstances and their apologies were given, despite it being beyond their control. Upon collection - staff in store were very polite and friendly.

10 de agosto de 2023
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Classificada 5 em 5 estrelas

The Malvern shop has a really friendly…

The Malvern shop has a really friendly and engaged manager and staff. They make you want to buy lol and make purchasing pleasant. Thanks

30 de junho de 2023
Opinião espontânea
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hi Robert
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Easy to order and excellent customer service

Easy order process and prompt delivery to our local shop in Great Malvern. The manager deserves a special mention for his excellent customer service delivery. He is definitely a great asset to Fat Face.

3 de maio de 2023
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Classificada 5 em 5 estrelas

Helpful assistants

Helpful assistants. Excellent product in the sale

23 de abril de 2023
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hi,

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received in store. We hope you enjoy your new purchase.

Have a great day!

JH

Classificada 5 em 5 estrelas

The assistants in the shop were helpful…

The assistants in the shop were helpful understanding and patient as due to condition selecting footwear is problematic, but I came away with 2 pairs which is extremely good for me and thanks to their help.
On a more general not please no more plastic hangers!!!

29 de março de 2023
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hello Brain, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Classificada 5 em 5 estrelas
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hi Andy, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Good service.

Great service. Very friendly and helpful.

15 de novembro de 2022
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Thank you for your 5* review! We are happy to hear of your positive shopping experience and we are looking forward to welcoming you back soon! - RS

Classificada 5 em 5 estrelas

My favourite shop

My favourite shop! Staff really helpful and friendly in the Malvern branch. We'll done!

28 de outubro de 2022
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Good afternoon, Alison

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Great Malvern store.

Take care, JB

Classificada 5 em 5 estrelas

Customer service was excellent

Customer service was excellent, found exactly what I was looking for thanks to India and the rest of the team who were all incredibly friendly. A great shopping experience, would recommend popping in.

23 de outubro de 2022
Opinião espontânea
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Good afternoon, Christopher

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Great Malvern store.

Take care, JB

Classificada 5 em 5 estrelas

Staff at my local shop are always very…

Staff at my local shop are always very welcoming and helpful. A pleasure to go into store.

4 de outubro de 2022
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Thank you for your lovely review. We are always 100% committed to providing a fantastic service to all customers. This information will be sent over to our crew in store :) - RS

Classificada 5 em 5 estrelas

Great service and beautiful clothing!

I bought my jumper on line. It arrived quickly and was beautifully packaged.
Sadly much too big otherwise lovely!
No problem with the return process and the smaller replacement also arrived sooner than expected and was lovely and the great quality I have come to expect from Fatface clothing. Thank you!

28 de agosto de 2022
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hi Linda, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Travis and his team are exceptional and…

Travis and his team are exceptional and are always hugely welcoming and helpful. They clearly know the brand well, their shop well and their customers including the regular ones! Always a pleasure shopping in this store.

26 de agosto de 2022
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hi Lisa, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

My friendly local Fatface!

It's my local Fatface, and I bob in whenever I'm passing to see what's new on the hangers. I'm always greeted in a friendly way. Staff offer help when needed, but are never intrusive or pushy.

5 de agosto de 2022
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Good Morning,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours!
Have a great day! KS

Classificada 5 em 5 estrelas

Very easy transaction

Very easy transaction, goods arrived quickly & exactly as described.

4 de julho de 2022
logótipo da FatFace - GREAT MALVERN

Resposta da FatFace - GREAT MALVERN

Hi Deborah, Thank you so much for your review and I hope you have a lovely day! - ES

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