Great products, stylish and excellent quality, combined with fantastic sale prices. Very efficient and easy online sales and delivery process. Great to be able to choose a delivery date and then have... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit B The Orchards Centre, RH16 3QH Haywards�Heath, West Sussex, GB
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Leia as opiniões dos outros
The FatFace staff are helpful kind and efficient at the Haywards Heath Shop. Especially when trying to find what suits and looking for alternatives. They are lovely at looking to see if something is i... Ver mais
A empresa respondeu
FatFace Haywards Heath store staff are amazing! The team are friendly, welcoming, and so helpful towards every customer. The store is clearly laid out and has a wide selection of stock in all sizes.... Ver mais
A empresa respondeu
Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit B The Orchards Centre, RH16 3QH, Haywards�Heath, West Sussex, Reino Unido
- 01444 416504
4,8
Excelente
162 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just so good
Just so good. Excellent service with a smile. So important. I can always rely on the goods being of excellent quality.
22 de dezembro de 2022
Opinião espontânea
Resposta da FatFace - HAYWARDS HEATH
Good Afternoon
Thank you for your review and for sharing your recent in store experience with us. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a great Christmas.
EP
Good customer service at the till
Good customer service at the till, (prompt and friendly). Purchased lovely items I am really pleased with, with good black friday discounts. Thanks Fatface.
26 de novembro de 2022
Resposta da FatFace - HAYWARDS HEATH
Good afternoon, Kate
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hayward Heath store.
Take care, JB
Clean shop easy access to rails
Clean shop easy access to rails . Room to move freely
17 de novembro de 2022
Resposta da FatFace - HAYWARDS HEATH
Hi Sally, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good fit prompt delivery
1 de novembro de 2022
Resposta da FatFace - HAYWARDS HEATH
Hi there, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always pleasant and well mannered…
Always pleasant and well mannered staff. Sale items are well documented.
Excellent location at the Orchards Centre.
25 de outubro de 2022
Resposta da FatFace - HAYWARDS HEATH
Thank you for your lovely review. We are pleased to hear that you have had such a pleasant experience when shopping with us. This information will be shared with our amazing crew in store :) - RS
So far happy with tan ankle boots and…
So far happy with tan ankle boots and will trial them at home to make sure they are completely comfortable. Very helpful and friendly staff.
5 de novembro de 2022
Opinião espontânea
Resposta da FatFace - HAYWARDS HEATH
Thank you for your 5* review. We are happy to hear you are pleased with your items! This information will be sent to our angels in store :) - RS
Speedy delivery and then needed to…
Speedy delivery and then needed to exchange in store. Staff were helpful and knowledgeable
26 de outubro de 2022
Resposta da FatFace - HAYWARDS HEATH
Thank you for your review! We are pleased to hear that you have had such a pleasant shopping experience with us. This information will also be shared with our team in store! - RS
Helpful staff
Very pleasant helpful staff. One woman went to the stock room to find my size which was not on display
1 de outubro de 2022
Opinião espontânea
Resposta da FatFace - HAYWARDS HEATH
Good Morning Isobel
Thank you for your review and for sharing your recent experience in our Haywards Heath store with us. Please be assured that this will be passed onto the crew members involved for you.
EP
Amazing service
Was shopping in your Hayward’s Heath store and witnessed a lovely member of staff giving great customer service to a chap who was really struggling to find a pair of trousers that fit,she was very natural, attentive and was determined to find him something. It’s very refreshing to see a member of staff that genuinely care. I believe her name was Clare.
21 de setembro de 2022
Opinião espontânea
Resposta da FatFace - HAYWARDS HEATH
Hi Elaine, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! Take care, - ES
Good range nice staff
Good range of stock and staff always cheerful and helpful which makes visiting good 🙂
4 de setembro de 2022
Resposta da FatFace - HAYWARDS HEATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Resposta da FatFace - HAYWARDS HEATH
Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely helpful staff and beautiful…
Lovely helpful staff and beautiful clothes. Clean spacious changing rooms.
10 de agosto de 2022
Resposta da FatFace - HAYWARDS HEATH
Hi Lynne
Great to hear you had a good experience visiting our Haywards Heath store and you were helped by the team there. We will pass this on. MJ
Excellent friendly service
I enjoy visiting the Haywards Heath store. The ladies are so friendly and helpful. Nothing is too much trouble, my size wasn’t on the shop floor but the member staff found me one from the stockroom. Excellent service
10 de agosto de 2022
Resposta da FatFace - HAYWARDS HEATH
Hi there
Thank you for rating us so highly. So pleased you received the service you did at Haywards Heath. We will make the team there aware of your feedback. MJ
It’s always a great experience shopping…
It’s always a great experience shopping in fatface, especially in the Haywards Heath branch. The staff there are exceptionally helpful and friendly. So thank you Alison, Kate and Caroline
9 de agosto de 2022
Opinião espontânea
Resposta da FatFace - HAYWARDS HEATH
Good Afternoon Karen
Thank you for your review.
I am so pleased to hear of your recent experience in our Haywards Heath store. Please be assured that I will pass this onto the crew members involved for you.
EP
Very helpful staff
Very helpful staff, one helped my decide on a top for my girlfriend.
25 de julho de 2022
Resposta da FatFace - HAYWARDS HEATH
Hi Gary, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Board shorts
Wanted to buy women's board shorts to use for swimming but not available in smaller stores. Internet was required and ordered them successfully, arriving very quickly.
They work very well for me with a pleasant pattern, sea floral, in contrast to mens, often bolder and more hefty styles.
25 de julho de 2022
Resposta da FatFace - HAYWARDS HEATH
Good afternoon,
Thank you for your 5* review about your new board shorts. It is great to read such positive comments.
Have a great day!
Take care, EG
Very helpful and friendly staff
28 de junho de 2022
Resposta da FatFace - HAYWARDS HEATH
Good Afternoon Richard
Thank you for your review.
I am so pleased to hear of your recent experience in our Haywards Heath store, I have passed this onto the crew members involved for you.
EP
Always love fat face clothes xx
27 de maio de 2022
Resposta da FatFace - HAYWARDS HEATH
Good morning Barbara,
Thank you for leaving us this review about your shopping experiences with us, it's great reading such positive comments about the products you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA
All good
All good - efficient service and good quality clothes. Sadly two items didn't suit me and the third item I couldn't justify spending that much money on unfortunately. Fat Face are great though! Returns were efficiently processed and staff were lovely.
23 de maio de 2022
Resposta da FatFace - HAYWARDS HEATH
Hello Sue
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. I'm sorry to hear the items did not meet your expectations.
If there is anything we can support with in the future, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm and we can assist you further.
Have a great day!
Take care, LA
Fat Face blouse
Was kept informed . My package arrived on time. The blouse was lovely as expected
5 de maio de 2022
Resposta da FatFace - HAYWARDS HEATH
Hi Elaine,
Thank you for your 5* review. We are pleased to hear that you are happy with our service. Many thanks-AB.
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