Lovely summer jacket purchased in Horsham having seen whilst on holiday in the isle of Man but no weight allowance to bring it home. I tried to buy it online but there was an issue with my 10% discoun... Ver mais
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Leia as opiniões dos outros
Use the Horsham store a lot , staff alway great and have been wearing fat face for years , quality is always good cloths really last and prices are reasonable
A empresa respondeu
Got some superb clog type scandals (eg wood sole, higher type) in the sale from FatFace. Can’t wait to wear them next summer! Went to the store in Horsham, West Sussex to collect them - the shop was... Ver mais
A empresa respondeu
So when my order arrived there was a Monsoon item with a Fatface tag on it. I took this to my local store to return the item. The store left me waiting for 10-15 mins one a queue formed and finally th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Units 42/43 Swan Walk, RH12 1HQ, Horsham, West Sussex, Reino Unido
- 01403 218559
4,7
Excelente
132 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Happy Returning Customer
5 de junho de 2026
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great product
Use the Horsham store a lot , staff alway great and have been wearing fat face for years , quality is always good cloths really last and prices are reasonable
28 de maio de 2026
Resposta da FatFace - HORSHAM 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely summer jacket purchased in…
Lovely summer jacket purchased in Horsham having seen whilst on holiday in the isle of Man but no weight allowance to bring it home. I tried to buy it online but there was an issue with my 10% discount code but all staff v helpful in resolving the issue - both online and instore
19 de maio de 2026
Resposta da FatFace - HORSHAM 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - HORSHAM 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Relaxed but efficient
I popped in to try a dress, it was pretty busy, however the staff were helpful and attentive. I'm very pleased with my purchase.
20 de abril de 2026
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had to pay shipping for returns but very fast delivery
Bought a pair of trousers which came 2 days later but with a broken zipper. Returned them and ordered a new pair in store, unfortunately did have to pay shipping again for the new pair and would’ve had to pay also to return them if I did it online. New pair of trousers came the next day and were a perfect fit and had no problem!
11 de março de 2026
Resposta da FatFace - HORSHAM 2
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Nearest shop is very nice in there and people are great to help me
Lovely sale, easier online at return
5 de fevereiro de 2026
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy process
It was easy to place online order and collect from the shop. Good communication throughout.
11 de janeiro de 2026
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
This online purchase went really well…
This online purchase went really well just like the last one. Another quality product collected at my local store.
15 de janeiro de 2026
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
When I picked my purchase everything…
When I picked my purchase everything was very simple the email told me a time slot when I could pick it up and true to there words it arrived within the slot I went to the store to pick it up and again all done with ease.
4 de janeiro de 2026
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sizing correct
Sizing correct, delivered as promised to shop, available with no wait in shop
23 de dezembro de 2025
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality product delivered timely
11 de dezembro de 2025
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
ExcellentcsrviceThe staff were very friendly & efficient
The staff were very friendly & efficient
8 de dezembro de 2025
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love a bit of FatFace!
Got some superb clog type scandals (eg wood sole, higher type) in the sale from FatFace. Can’t wait to wear them next summer! Went to the store in Horsham, West Sussex to collect them - the shop was lovely and reassuringly still very FatFace in the way it’s kitted out. The shop was busy and full of customers but the staff were still really nice and you felt like they really had time for you. I’m going to Horsham again this afternoon so will pop in again for some last-min Christmas items that I spied last time. Although I ordered my shoes online, there’s nothing like an actual in store experience plus the staff were so helpful.
12 de dezembro de 2025
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everything is Always Great With FatFace.
Everything was on time and my experience was first class. A great price for an excellent item. Thank you.
7 de dezembro de 2025
Resposta da FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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