Opted for delivery to local shop, parcel arrived when expected and emailed to let me know it was available to collect. I can also return to the shop as well which is great.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We visited Fat Face in the Isle of Man recently and were served by Nikita. I'm delighted to say that Nikita went above and beyond in helping my mum find a dress for a family wedding. Thank you so mu... Ver mais
A empresa respondeu
Amy the shop assistant was so helpful approachable and friendly going above and beyond helping me with my purchase which she did online for me because my size wasn't available in the store at the ti... Ver mais
A empresa respondeu
The staff in the Isle of Man store are so friendly and helpful it is a delight to shop in my favourite shop 😀 I always know the quality will be good and the designs and ft just perfect
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Strand Street 67, IM1 2EN, Douglas, Douglas, Ilha de Man
- 0303 003 2377
4,3
Excelente
24 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
2 packs of T shirts /Breton tops
I loved the 2 packs of T shirts & Breton tops
Amazingly soft cotton
Very nicely packed
+ 20% off
6 de junho de 2026
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery and great jumper
25 de maio de 2026
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Arrived on time, efficient delivery, helpful staff
Arrived on time, well packaged, items as expected, no complaints
19 de maio de 2026
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Opted for delivery to local shop
Opted for delivery to local shop, parcel arrived when expected and emailed to let me know it was available to collect. I can also return to the shop as well which is great.
11 de maio de 2026
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
The staff in the Isle of Man store are…
The staff in the Isle of Man store are so friendly and helpful it is a delight to shop in my favourite shop 😀 I always know the quality will be good and the designs and ft just perfect
30 de abril de 2026
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The young lady that works in our isle…
The young lady that works in our isle of man store is so lovely and helpful. 😊
24 de abril de 2026
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Unhappy
Still have not received my order and have not received an e mail to collect
9 de março de 2026
Resposta da FatFace - ISLE OF MAN
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
I haven’t yet received my goods and…
I haven’t yet received my goods and there’s no sign of them coming.
8 de março de 2026
Resposta da FatFace - ISLE OF MAN
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ISLE OF MAN
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Excellent company to deal with
Excellent company to deal with. I originally ordered the wrong size and the replacement and return process was very smooth and efficient. And my refund was processed within 36 hours. Will definitely use this company again!
23 de dezembro de 2025
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered from website for delivery to…
I ordered from website for delivery to store. Good amount of communication regarding expected date of delivery to local Next store. Arrived on time. Items are excellent quality and was very pleased with service overall
4 de outubro de 2025
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We visited Fat Face in the Isle of Man…
We visited Fat Face in the Isle of Man recently and were served by Nikita. I'm delighted to say that Nikita went above and beyond in helping my mum find a dress for a family wedding. Thank you so much for all your help in helping mum feel a million dollars for a special day :)
18 de setembro de 2025
Opinião espontânea
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The parcel arrived on time even though…
The parcel arrived on time even though I had been updated earlier on the due date that it was running late so I called in on the off chance. Parcel was waiting- fantastic.
Product is great and will get better with age.
3 de setembro de 2025
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect service and I got what I needed!
20 de julho de 2025
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We value a local physical shop
Everything delivered as ordered … I only order because you have a shop on the ground now .. click and collect
15 de julho de 2025
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and was delivered to…
Ordered online and was delivered to store on exact date given
5 de julho de 2025
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly shop assistant
Amy the shop assistant was so helpful approachable and friendly going above and beyond helping me with my purchase which she did online for me because my size wasn't available in the store at the time. Highly recommend this shop
2 de julho de 2025
Opinião espontânea
Resposta da FatFace - ISLE OF MAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.