It was a pleasure shopping in the Keswick store today, the staff were so friendly, attentive and very helpful with advise, it was an enjoyable shopping experience and im very pleased with my items. I... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Ver mais
A empresa respondeu
Was served by Eloise in the Keswick store today. She was incredibly friendly and lovely to have a chat to. She also recommended me another item of clothing based on what I was already purchasing as it... Ver mais
A empresa respondeu
Clothes great and staff really helpful but shorts were badly wrongly sized . Dresses good material Bluelight Discount suddenly reduced
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
49/51 Main Street, CA12 5DS, Keswick, Cumbria, Reino Unido
- 01768 780910
4,9
Excelente
137 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Elouise was amazing at keswick branch…
Elouise was amazing at keswick branch thank you x
1 de novembro de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff were really helpful during my…
The staff were really helpful during my visit to Fatface this morning. I was after something in-particular and the staff went in the back to try and help me find it.
In the end, we ordered it online so that I could pick it up when I get home.
Many Thanks!
28 de outubro de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hi Lynne
Thank you for taking the time to leave your review. We're so pleased to hear that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Thank you, LE
Amazing Service
All the staff but especially Emma and Mya were really helpful, patient and kind in the Keswick store today helping my Mum purchase some Christmas presents. Amazing service
27 de outubro de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ease of ordering and speed of delivery
17 de outubro de 2025
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sharon went above and way beyond to…
Sharon went above and way beyond to help me buy a bag for my partner. Huge thanks!
13 de outubro de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful and friendly staff
Really helpful and friendly staff. Took time to find an item and helped order it for delivery.
15 de setembro de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent
Great service from Caroline today.
Very helpful with ordering an item.
Thanks
10 de setembro de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shop and staff
Lovely shop and staff. Young Lady who helped me was very chatty and helpful. Lovely manners.
4 de setembro de 2025
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Carolyn/Caroline - Sales assistant
I was served by a Carolyn who helped me with a jacket I was thinking of purchasing. She was very kind and didn't rush me into buying the jacket. She was extremely patient. I went to the till with the jacket and said to her that I don't think I would have bought it without her help and advice. She wasn't pushy but extremely helpful and very pleasant. I am so pleased with my purchase, and would recommend this store and the helpful staff.
22 de julho de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Keswick store.
They have a wide selection of stock with friendly and helpful staff.
***** stars.
20 de maio de 2025
Resposta da FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Helpful staff
I went into the store in Keswick. They did not have the dress I was looking for. Very helpful staff helped me find it online and ordered it to be delivered to store. Unfortunately didn’t fit but again helpful and cheery staff helped me to return. A pleasure to find such helpful and happy staff, well done girls
24 de maio de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Very helpful and friendly staff
Very helpful and friendly staff - excellent customer facing service skills.
16 de maio de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Kat and Sharon were amazing helping me…
Kat and Sharon were amazing helping me choose my wife’s birthday present!
Thanks
Bruce
28 de abril de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Friendly staff in Keswick
Brilliantly service from Sharron. Guided us to similar items in the sale and processed an exchange in a friendly and understanding manner.
28 de abril de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great customer service
In store today Sharon gave me excellent customer service with a refund on a product I’d reluctantly decided was not for me. The transaction needed an authorisation, which when I explained the circumstances, was done with a pleasant and friendly manner
22 de abril de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic customer service from the…
Fantastic customer service from the store in Keswick, Cumbria. Very helpful and friendly staff. Lovely clothes purchased
16 de abril de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What a lovely shop and all of the staff…
What a lovely shop and all of the staff were so wonderful especially Eloise
16 de abril de 2025
Opinião espontânea
Resposta da FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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