Lovely friendly helpful staff. Perfect jumper and top in new season colours....and use of my Bday discount - thank you! What a pleasure to shop in the Kirkby Lonsdale store
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great Winter sale as usual and got a lovely bright red jumper half price, a hat and 2 gorgeous mini felted animal tree decorations half price too. The cashier who served me was so friendly and ch... Ver mais
A empresa respondeu
I visited the store just before Christmas in need of a last minute outfit. I was warmly greeted by Clare who helped me find exactly what I needed. She was kind, helpful and professional. I always find... Ver mais
A empresa respondeu
Bought the normal size for my husband, but too small. Reordered for in store collection and arrived very quickly. Refund processed in store. Still waiting refund to account so assume it will clea... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
38 Main Street, LA6 2AJ, Kirkby�Lonsdale, Cumbria, Reino Unido
- 01524 271288
4,7
Excelente
90 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The clothes are always great quality,I…
The clothes are always great quality,I love there hoodie's staff really helpful...
1 de maio de 2023
Resposta da FatFace - KIRKBY LONSDALE
Hi Stephen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I ORDERED AN ITEM ON LINE FOR THE FIRST…
I ORDERED AN ITEM ON LINE FOR THE FIRST TIME AND TO PICKUP FROM A LOCAL STORE. THE ASSISTANT WAS VERY EFFICIENT AND FRIENDLY. WILL DO IT AGAIN
21 de março de 2023
Resposta da FatFace - KIRKBY LONSDALE
Hello Stan, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Good helpful service
Good helpful service, quality products at attractive prices, saved items until ready to collect thanks
22 de fevereiro de 2023
Opinião espontânea
Resposta da FatFace - KIRKBY LONSDALE
Thank you for your kind feedback. It is so lovely to hear that you had a positive experience in store and enjoy the quality of our products. We hope you look forward to shopping with us in the future. Take care - KS
Really helpful staff and great service
Really helpful staff and great service. Store layout and displays lovely as always.
11 de novembro de 2022
Resposta da FatFace - KIRKBY LONSDALE
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care,EP
Good quality
13 de novembro de 2022
Resposta da FatFace - KIRKBY LONSDALE
Good Afternoon,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items!
Take care - KS
Very helpful staff.
26 de outubro de 2022
Resposta da FatFace - KIRKBY LONSDALE
Thank you for your review. Your comments will be sent to our lovely team in store :) - RS
I love this store
I love this store, they treat you with kindness and respect always. And there showroom is lovely.
9 de julho de 2022
Resposta da FatFace - KIRKBY LONSDALE
Good Afternoon Sue
Thank you for your review.
I am so pleased to hear of your recent experience in our Kirkby Lonsdale store. Please be assured that I will pass this onto the crew members involved for you.
Have a lovely Afternoon.
EP
Kirkby Lonsdale store.
Brilliant, friendly and helpful service in the Kirkby Lonsdale store today. Clare knew exactly how to help us find those all important Father’s Day presents. Thank you.
18 de junho de 2022
Opinião espontânea
Resposta da FatFace - KIRKBY LONSDALE
Hi there, thank you for your 5* review on the Kirkby Lonsdale store - this is really wonderful to hear! LE
Great service and product
30 de maio de 2022
Resposta da FatFace - KIRKBY LONSDALE
Hi Jane, thank you for leaving a 5* review. I am so pleased to hear that you had a great shopping experience and you are pleased with your purchases. Take care, LE
Amanda at the Kirkby Lonsdale st
Amanda at the Kirkby Lonsdale store, gold star! Amazing with getting me sorted with everything and more!
14 de maio de 2022
Opinião espontânea
Resposta da FatFace - KIRKBY LONSDALE
Good afternoon, Rachael
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at our Kirkby store.
Take care, JB
Alison was friendly and helpfull.
Alyson was friendly and helpfull.
Helped me to choose 2 jumpers, a top and a pair of joggers....all in the sale too!
Thank you, I will be visiting again during our stay in the village.
25 de abril de 2022
Opinião espontânea
Resposta da FatFace - KIRKBY LONSDALE
Good afternoon Carol,
I am so happy to read what a positive experience you had in the Kirkby Lonsdale store. I will be sure to pass this on to the wonderful team.
Have a lovely afternoon - DW
The material is such a good quality
The material is such a good quality! So comfy!
24 de fevereiro de 2022
Resposta da FatFace - KIRKBY LONSDALE
Good Morning Nancy,
Thank you for taking the time to post your review. Have an amazing day and stay warm! -KC
Pleasant Helpful Staff…
Made a purchase at the Kirkby Lonsdale shop and found the manager very helpful and she had time to discuss the new mens clothing which had recently arrived. Good quality and not overly expensive.
16 de fevereiro de 2022
Opinião espontânea
Resposta da FatFace - KIRKBY LONSDALE
Good Morning Simon,
Thank you for your review. I am happy to hear your shopping experience in our Kirkby store was great. Have a lovely day! - KC
Excellent service when returning some…
Excellent service when returning some items that weren't suitable. Very helpful and friendly.
15 de fevereiro de 2022
Resposta da FatFace - KIRKBY LONSDALE
Hi Catherine, thanks for taking the time to leave us your 5 star review. I am glad to hear that your return was processed quickly. Take care, - ES
Fluffy socks were fraying and unsightly…
Fluffy socks were fraying and unsightly after one use, and before washing.
Store staff didn’t even wait until I was out of sight before giving each other looks as I walked out the door.
27 de dezembro de 2021
Opinião espontânea
Resposta da FatFace - KIRKBY LONSDALE
Good afternoon,
I am so sorry about what has happened here, I believe that you have spoken to my colleague over the phone today and this has now all been resolved. I hope you have a lovely day. -CA
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.