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FatFace - LEEDS THORPE PARK Opiniões 155

TrustScore: 4.5 em 5

4,6

Unit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Super quick delivery, great that I got a text message to say my order was on its way and had arrived as sometimes this doesn’t come through.

A empresa respondeu

Classificada 5 em 5 estrelas

I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Online ordering and delivery service is very good. Returns to store have been easy. Staff, in my experience, have been very pleasant. I like the layout of their store and find many of their items a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My ballet trainers ordered were delivered on time. These are the third pair I have purchased and love them. They are slip ons and very comfortable. Each pair has a colour trim, one red one yellow an... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de acessórios de moda
  3. Loja de moda masculina
  4. Loja de moda feminina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contacto

  • Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, Reino Unido

  • 01132 609465

4,6

Excelente

TrustScore: 4.5 em 5

155 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The ability to choose products on line

The ability to choose products on line, collect from my local store and try on in store.
Very pleasant staff too.

16 de junho de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery. Dungarees are very flattering on. Love them.

13 de junho de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Super quick delivery

Super quick delivery, great that I got a text message to say my order was on its way and had arrived as sometimes this doesn’t come through.

5 de junho de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Would recommend

Simple ordering system, straightforward & easy to follow.
Email confirmation of my order with delivery information.
Further email confirming item was in store to collect, as originally requested.
Service in store was very good.

9 de junho de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Ordered 2 Henleys

Ordered 2 Henleys. Good quality product. Delivered promptly to store for collection. Staff were prompt and courteous.

25 de maio de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Classificada 5 em 5 estrelas

Excellent store and staff

Excellent store and staff
Lots of choice this summer.

23 de maio de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Classificada 5 em 5 estrelas

Smile, Snoopy steals the show!

I purchased an iconic Snoopy T-shirt from Fatface online and have not stopped smiling. What’s not to love when you have Snoopy to lead the way? Try one for yourself.You won’t regret it!

31 de maio de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Classificada 4 em 5 estrelas

Quality

Helpful staff and good design

23 de maio de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

....................

Friendly staff

12 de maio de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

No hassle exchange

6 de maio de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

My ballet trainers are the best

My ballet trainers ordered were delivered on time.
These are the third pair I have purchased and love them. They are slip ons and very comfortable. Each pair has a colour trim, one red one yellow and the latest blue, would definitely recommend.
One pair were collected in the Springs store, very friendly and helpful staff.

24 de abril de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Just browsing came across a shirt

Just browsing came across a shirt, my size price tight, get in

25 de abril de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 2 em 5 estrelas

I paid full price for an item reduced…

I paid full price for an item reduced to half price days later

22 de abril de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hi David,

For any purchases made online, if we reduce your items within 24 hours of ordering, please contact our customer experience team on 0333 777 8053 when you receive your delivery and we'll refund the difference back to you, no problem at all.

If you've purchased in-store, please pop in and speak to our crew in store who can help you to return the goods and re-purchase a new item at sale price. Please ensure the tags are still attached if you'd like to do this!

Classificada 4 em 5 estrelas

Online ordering and delivery service is…

Online ordering and delivery service is very good. Returns to store have been easy. Staff, in my experience, have been very pleasant.
I like the layout of their store and find many of their items attractive.
Their prices, though, are, for me, too expensive and I have only ever bought from online sales.

24 de abril de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

I am very lucky to have a FatFace shop but I still do some orders online

I am very lucky to have a FatFace shop near to where I live but as they can't stock everything I often order on-line and collect from the shop. This works really well as I am able to try the items on in the shop and return those that aren't quite right straight away. The staff in the shop are always very helpful.

24 de março de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 3 em 5 estrelas

Service in the shop was first class…

Service in the shop was first class however the clothing item needs quality checking on sizes, bought my usual size of 18 it wouldn’t even fit my daughter who wears 12/14 so I bought a size 22 which was like a double quilt!

9 de março de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE

Classificada 5 em 5 estrelas

I have been a FatFace customer for…


I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, patient and genuinely friendly.
I didn’t quite catch her name, but I remember her telling me she is Brazilian. I really hope the company recognises her, as her outstanding service made my visit truly special.

20 de fevereiro de 2026
Opinião espontânea
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for taking the time to leave your review. We are so pleased that you had a positive experience whilst visiting our Leeds Thorpe Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Breton Red Stripe T Shirt (long sleeve)

Re: Breton Red Stripe T Shirt (long sleeve despite name, as I think of t-shirts having short sleeves). My 4th of these tops (variety of colours). They are so cosy, warm and comfortable and wash well with very little shrinkage. Good price £18 in the sale.

5 de fevereiro de 2026
logótipo da FatFace - LEEDS THORPE PARK

Resposta da FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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