Service at my local fat face is very good. Personal & helpful. Not too in your face just balanced with clear care exercised. Staff are friendly good with my dog when I take her and always take time to... Ver mais
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Leia as opiniões dos outros
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Ver mais
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Free collection from named store as my order was below the threshold for free home delivery and the items I ordered were at very good sale prices. Didn’t receive my normal email notification of the sa... Ver mais
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Pleasant and attractive store interior. Attentive service from each of the two assistants - which is a 'must' in my estimation, as a potential customer. Quality clothing but esp. sock sizeing! There's... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Reino Unido
- 01543 264059
4,8
Excelente
202 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered Online this time
I have been buying FatFace's consistent quality and style for years. Their sizing is perfect, and they are great value for money.
12 de abril de 2024
Resposta da FatFace - LICHFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and sizing. Thank you for being a loyal customer, we look forward to welcoming you back soon!
Take care.- GM
Really friendly staff
Really friendly staff, welcoming store and good selection of clothes. Love shopping here!
5 de abril de 2024
Resposta da FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, TS
Attentive customer service.
Pleasant and attractive store interior. Attentive service from each of the two assistants - which is a 'must' in my estimation, as a potential customer. Quality clothing but esp. sock sizeing! There's not too may outlets (store or on-line) where you can buy mens socks in a UK size of 9.5 - 11. So I bought three pairs of quality cotton socks - and may be back for more!
1 de abril de 2024
Opinião espontânea
Resposta da FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent post to shop service picked chinos up from…
Excellent service picked chinos up from Lichfield shop. Great staff very helpfull friendly
30 de março de 2024
Resposta da FatFace - LICHFIELD
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you found picking up your order from our Lichfield store to be so easy and that the crew there were really helpful and friendly. I hope you continue to enjoy our products as much as we do.
All the best, MM
Resposta da FatFace - LICHFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.- GM
Ordered my jacket on line and collected…
Ordered my jacket on line and collected it from Lichfield. The staffs are always so pleasant and helpful and its a lovely store to look around.
22 de março de 2024
Resposta da FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Resposta da FatFace - LICHFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love the quality of clothes in fat…
Love the quality of clothes in fat face. Staff were lovely.
28 de fevereiro de 2024
Opinião espontânea
Resposta da FatFace - LICHFIELD
Good Afternoon Janet,
Thank you for taking the time to leave us a review!
I am happy to hear you are pleased with the service provided and you are loving the quality of our clothing! We love to hear such positive feedback from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
Great Products
I shop at FatFace in Lichfield and the assistants are all great. The clothes are good quality and the sales give genuine reductions. I am very happy with my latest purchases.
6 de fevereiro de 2024
Resposta da FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your trip to our Lichfield store. It is so wonderful to read such lovely feedback! Take Care - TS
Fantastic service from Laura & Chris
Fantastic service from Laura & Chris.
Friendly and efficient.
15 de fevereiro de 2024
Opinião espontânea
Resposta da FatFace - LICHFIELD
Good Afternoon Jo,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Lichfield Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Great quality jumper
Website easy to use for ordering. Used the click and collect service which was really quick. The quality of the jumper was great as always. Really pleased with my product, well done Fatface.
2 de fevereiro de 2024
Resposta da FatFace - LICHFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - LICHFIELD
Good Afternoon Andrew,
Thank you for taking the time to leave us a review!
I am happy to hear you are loving your new Fat Face jacket! We love to hear such positive feedback from our customers, it really means a lot to us!
We look forward to welcoming you back soon!
Kind Regards, JW
Friendly and helpful staff
20 de janeiro de 2024
Resposta da FatFace - LICHFIELD
Good Morning,
Thank you for taking the time to leave your feedback.
I am glad to read such positive comments regarding our staff.
Have a great day! - GM
Never fail to deliver quality
Whether online or visiting our local store in Lichfield. The website is easy to use and staff are always happy to help and looking happy in their work place.
I love the clothes, styles for me and my fiancee. fatface have always delivered on top quality clothes. 👏.
6 de janeiro de 2024
Resposta da FatFace - LICHFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face clothing never lets you down
Fat Face clothing never lets you down
Great quality and always consistent
.Easy to order and super service
5 de janeiro de 2024
Resposta da FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service from start to finish…
Excellent service from start to finish and a quality pair of jeans to wear thanks to an amazing sale 👖. I would definitely shop with Fatface again.
29 de dezembro de 2023
Resposta da FatFace - LICHFIELD
Hello Jennifer
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Staff friendly & helpful
29 de dezembro de 2023
Resposta da FatFace - LICHFIELD
Hello Jude
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - LICHFIELD
Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy with online shopping the…
Very happy with online shopping the style and fit of my coated trousers
1 de dezembro de 2023
Resposta da FatFace - LICHFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Delivered quickly to store and staff…
Delivered quickly to store and staff very helpful
27 de novembro de 2023
Resposta da FatFace - LICHFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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