Everything about this shop. The clothes ,the price the ease of buying on line and particularly the staff in uyour Lincoln shop where I collected my parcel.
A empresa respondeu
Localização
Alterar localização305/306 305-306 High Street, LN5 7DR Lincoln, Lincolnshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I saw a beautiful Summer dress which I liked the look of but thought that it would no longer suit me, now being of a certain age! I tried it on and showed it to assistant May who encouraged me... Ver mais
A empresa respondeu
I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... Ver mais
A empresa respondeu
The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow. Just be aware that if you buy items t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, Reino Unido
- 01522 589230
4,8
Excelente
155 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da FatFace - LINCOLN
Thank you for your review! We are pleased to hear that you are happy with your experience when shopping with us. Your comments will be sent to our amazing crew in store - RS
First Class
Having made an order, I realized that I had put the wrong size. The order had been dispatched and the colleague in the shop explained that I could return it for an immediate refund. So I ordered the correct size and that arrived one day after the incorrect one. Took the return to the shop and received the refund on the spot. The jumper is excellent quality, the high street colleagues friendly and helpful.
22 de outubro de 2022
Resposta da FatFace - LINCOLN
Hi, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived quickly and you found the returns process in store helpful. I hope you love your new items and continue to enjoy your online and instore shopping experience. CD
Resposta da FatFace - LINCOLN
Hi Jayne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service and…
Excellent customer service and delivery. Returned item to store then they re ordered correct size and it was here within 2-3 days.
11 de agosto de 2022
Resposta da FatFace - LINCOLN
Good Afternoon Jean
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly and the service you received! We do hope that you are happy with your items!
EP
Great product
Great product, great staff at the Lincoln store. Very helpful, very nice people! Couldn’t be more pleased 😀
5 de agosto de 2022
Resposta da FatFace - LINCOLN
Good morning,
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Enjoy the weekend, KS
Excellent service from the staff as…
Excellent service from the staff as always in you’re Lincoln store. Always a pleasure to shop there.
29 de julho de 2022
Resposta da FatFace - LINCOLN
Good afternoon,
I am so happy to read what a positive experience you had in the Lincoln store. I will be sure to pass this on to the wonderful team.
Enjoy the rest of your day. DW
Friendly helpful service
28 de julho de 2022
Resposta da FatFace - LINCOLN
Hi Jane
Thank you so much for your 5* rating and review! It's really appreciated.
Have a great day! TG
Great service
Great service, prompt delivery and packaged well. The dress was fab. Was also very pleased with staff at Lincoln store who helped me in the shop and directed me to the dress which I loved, staff suggested I try to order this sale item online that was no longer in the shop in my size.
20 de maio de 2022
Resposta da FatFace - LINCOLN
Hi there
I am so happy to read what a positive experience you had in the Lincoln store. It was great that they helped you to shop :) I will be sure to pass this on to the wonderful team.
Take care DW
Excellent customer service and high…
Excellent customer service and high quality garments. My young son loves the bright, bold designs in soft fabrics. I love that they are made in hard wearing fabrics which last. Thank you Fat Face.
15 de maio de 2022
Resposta da FatFace - LINCOLN
Good afternoon, Lauren
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at our Lincoln store.
Take care, JB
High quality sustainable fabrics.
The quality of the fabric made sustainably is excellent. The designs are classic and tasteful.
The staff were really helpful in helping me choose my dresses, which I purchased in two colours.
5 de abril de 2022
Resposta da FatFace - LINCOLN
Good morning, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
A great store to shop at
Great quality clothing in a really accessible and well laid out store. The staff were incredibly friendly, helpful and professional.
31 de março de 2022
Resposta da FatFace - LINCOLN
Hi Mark, thank you for your shining review of the Lincoln store! This is so wonderful to hear and we look forward to welcoming you back soon! Take care - LE
Always love going into Fatface,it's my…excellent
Always love going into Fatface,it's my favourite shop.Always helpful, with knowledge on all stock in shops and Happy to order online for you if it's not stocked at that time.Never ever had any issues with any fatface shop I have been to,and I've been to a few.
15 de março de 2022
Resposta da FatFace - LINCOLN
Hello Lyn,
Thank you for your 5* review.
It's great to hear of your experience whilst shopping with us.
Have a great day!
Take care, CT
Flattering
Delivery was here in about two days so very quick. The jeans are fab high waisted flattering fit with no gapping and perfect length for me. I bought the short version as I am 5'1" and they are spot on. Love the colour they go with everything in my wardrobe
8 de março de 2022
Resposta da FatFace - LINCOLN
Good morning Karen,
Thank you your 5 star review. We really love to hear our customers feedback so thank you for taking the time to leave such a lovely review. Many thanks-AB.
Fabulous dungarees
I haven’t worn dungarees for 15 years but the lovely sales assistant assured me she quite a few pairs and was also around the same age as me !
So I decided to try some on and loved them.
My husband and son thought they looked good too - in fact my son said that’s a great outfit mum !!
1 de fevereiro de 2022
Resposta da FatFace - LINCOLN
Good Morning Anita,
Thank you for leaving us your 5* review.
I am so happy to hear that the member of staff in the Lincoln store was able to help and sort you out will a lovely new outfit.
I hope you have a lovely day. _CA
Resposta da FatFace - LINCOLN
Hi Gary,
Thank you for taking the time to leave us your review.
It’s great to hear that you are enjoying your items! We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.