Love the top, versatile , really pleased Needed to change for smaller, comes up a bit generous size wise- absolutely no problem with re ordering on line & exchanging in store- very good service. Sta... Ver mais
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Localização
Alterar localizaçãoUnit A1 High Street, LE16 7NJ Market�Harborough, Leicestershire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Really helpful sales assistant located & ordered an alternative size top for me & arranged delivery to my local Next store. I had a size 8 & wanted to try a 10, as one of the buttons gapped slightly,... Ver mais
A empresa respondeu
Would have scored Zero but that’s unavailable! Market Harborough fat face, refused return bought before Christmas. I accept item is outside of return date but no flexibility, have spent thousan... Ver mais
A empresa respondeu
Good levels of stock available in the store. Tried on multiple styles and sizes. Ample number of changing rooms and fortunately no queuing for them. Bought something out of character for me because... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit A1 High Street, LE16 7NJ, Market�Harborough, Leicestershire, Reino Unido
- 01858 433505
4,6
Excelente
208 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Satisfied customer
Easy to use online service, prompt delivery, kept up to date. Good quality clothes.
28 de junho de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good afternoon, Tina.
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Good Customer Service
Staff in Fatface Market Harborough always so nice and friendly
25 de junho de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
90% of my wardrobe is fatface
90% of my wardrobe is fatface . Always well made , clothes wash and wear well. True to size fitting and I love that you advertise your clothing with a wide range of body shapes and sizes . Staff in store are always friendly and helpful.
17 de junho de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello Tracy,
Thank you for your 5* review.
I am so glad to hear you are a fan of our clothing and brand morals. We look forward to welcoming you back soon. Enjoy your new purchase!
Have a great day!
Take care, ED
Helpful Staff
Went into MH branch to collect an online order, lady shop assistant walked towards me as I was also returning an item. She was so friendly, immediately knew I was returning an item and wanted to help and serve me immediately. Great service, friendly, chatty snd very professional. Thank you
10 de junho de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello Kathryn,
Thank you for sharing your recent experience in our Market Harborough store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Perfect fit and click and collect was…
Perfect fit and click and collect was very easy
9 de junho de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found click and collect to be easy. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Ordered dress online for delivery to
Ordered dress online for delivery to store.Kept updated with emails.Very helpful staff in Market Harborough store,allowed me to try it on.Fits perfectly.Excellent quality.
9 de junho de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Market Harborough store to be so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Well done!
The. Shopassisstant was really helpful, courteous
and kind and the 2 shirts and pair of shorts were top quality.
18 de maio de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good afternoon, Derek.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Market Harborough store.
Take care, JB
Prompt home delivery
Prompt home delivery.
Staff in the shop market Harborough are so helpful. I have lost a stone since starting my treatment for cancer and they have really been helpful trying to find trousers to fit.
7 de maio de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
All of us here at FatFace wish you a speedy recovery!
Take care. -SW
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fatface sale makes me so happy
Fatface sale - I'm in as always, just can't help myself!
Bought a beautiful longline blouse. Did click and collect for my nearest store. Was there within a couple of days. I collected yesterday tried it on in store, perfect 🥰
Always beautiful made clothing and other goods, down to the finest of details. Wonderful friendly helpful staff. Fatface are excellent
7 de maio de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fab dress
Fab dress, saw in the window in Market Harborough weeks ago, delighted to get it in the sale 😊 the ladies at this store are soooo friendly and helpful, walked out with 2 pairs of dungarees too 🤣
25 de abril de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Loved the style of the bag but .......
Loved the style of the bag but it was more of a tan colour than orange and wouldn't go with my planned outfit - Sadly had to return and look elsewhere. I had ordered online but picked up in store in Market Harborough.
24 de abril de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello Anni
Thank you for your review.
I am so sorry to hear about the Colour of the item. I have raised this with the appropriate department for future consideration.
EP
I find Fat Face to be innovative
I find Fat Face to be innovative. With style, there sizes are always true and they always use quality materials
29 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good afternoon, Micheal.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Received my colourful blouse from…
Received my colourful blouse from Market Harborough Branch, excellent service as always.
23 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Bonafide customer service …
I ordered a jacket for my wife online to collect in store, collected am and sadly the jacket did not fit, returned pm for a no quibble refund. First time we have needed a refund, although sometimes expensive I have an anorak that just won’t wear out. I use it for walking the dog, unfortunately this anorak is no longer available. Purchased when we moved to Market Harborough 2012
27 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
it was easy to order online (being…
it was easy to order online (being older not tech savvy)
instructions to collect clear, staff great when picking up in store..
26 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very easy to order online and really…
Very easy to order online and really helpful to be able to collect from my local branch
20 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Sizing a bit large so had to go down a…
Sizing a bit large so had to go down a size. Store I went to were so helpful.
24 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hi there,
Thank you for taking the time to leave your review.
Thank you for your comments regarding sizing. We are pleased you had a positive experience instore too.
Take care. -GM
Friendly staff
Friendly staff, cardy was held in store for me which was very handy.
22 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Resposta da FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! TS
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