Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... Ver mais
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Localização
Alterar localização85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
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Leia as opiniões dos outros
Really pleased with my new hoodie from FatFace, bought at the Meadowhall store in Sheffield. The quality is excellent — lovely soft material, really comfortable to wear and a great fit. It feels wel... Ver mais
A empresa respondeu
Ordered a pair of shorts online for pickup at my local store. The delivery was quick, and the communication was great throughout. The shorts are a lovely quality and fit perfectly.
A empresa respondeu
I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, Reino Unido
- 01142 568344
4,7
Excelente
201 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good shopping experience.
Easy to use website. Delivery was prompt. The items were good quality.
10 de janeiro de 2024
Resposta da FatFace - MEADOWHALL 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great Christmas Present!
Couldn't find the correct size in store and wasn't available online. The store manager said keep checking online and it may come available. It worked and I got the present for my wife! I saw the manager when I collected my parcel and thanked her
13 de dezembro de 2023
Resposta da FatFace - MEADOWHALL 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you were able to get of exactly what you wanted and that you found the manager of our Meadowhall store to be so helpful.
All the best, MM
Great customer service.
21 de dezembro de 2023
Resposta da FatFace - MEADOWHALL 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Highly recommend quality and fit
Fantastic, my main reason for clothing order was I wanted a pair of jeans & fatface did a short length. I’ve tried various other stores & ordered short/petite, all the pairs I ordered the inside leg was 30 inches obviously NOT short or petite, not Fatface absolutely perfect fit and inside leg length as stated.
Also ordered my husband jeans again perfect fit and perfect fit shirts.
Fantastic quality both jeans and shirts.
Highly recommend for quality and fit.
Very efficient ordering and delivery
28 de novembro de 2023
Resposta da FatFace - MEADOWHALL 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
As always a great product it just…
As always a great product it just didn’t fit me right
28 de novembro de 2023
Resposta da FatFace - MEADOWHALL 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality clothes
Good quality clothes. I like it. Ive been loyal customer to face face for years. You should have some rewords for you customers.
22 de novembro de 2023
Resposta da FatFace - MEADOWHALL 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Tried a dress on in store but wanted a…
Tried a dress on in store but wanted a size that was only online so the assistant ordered it for me to be delivered to my address. Unfortunately Royal Mail managed to twice mess up the delivery meaning it missed the occasion I wanted to wear it for and also they delivered it to the wrong address - but Fat Face got in touch and reordered and had it sent to my correct address (RM were still late and ‘attempted’ delivery when they didn’t) but Fat Face went above and beyond and now I have my dress and I love it!
16 de novembro de 2023
Resposta da FatFace - MEADOWHALL 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Gorgeous Bretton top
Gorgeous Bretton top. Love the stripes. Practical. Feels soft and washes nicely. Looks great and easy to wear. Can be worn with trousers, jeans or skirt to dress up or down. Great quality. True to size as well.
20 de novembro de 2023
Resposta da FatFace - MEADOWHALL 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent product
HYTHE CARGO TROUSERS. Excellent product. Pick up and return to store. This Meadowhall, Sheffield. Lovely friendly staff. Love these Hythe Trousers. More colours please.
17 de novembro de 2023
Opinião espontânea
Resposta da FatFace - MEADOWHALL 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Love this shop
Always buy my socks from fatface. Really good quality and love the designs.
16 de novembro de 2023
Resposta da FatFace - MEADOWHALL 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy on line order and pick up
4 de novembro de 2023
Resposta da FatFace - MEADOWHALL 2
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
The store I visit quite frequently is…
The store I visit quite frequently is alway warm and welcoming, the staff are always keen to help and approachable and the overall layout of the shop floor is well presented with a good layout and variety.
3 de novembro de 2023
Resposta da FatFace - MEADOWHALL 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
ep
Men’s slippers
Lovely slipper design and very comfortable to wear. Service as always was excellent.
23 de outubro de 2023
Resposta da FatFace - MEADOWHALL 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff who listened to my…
Friendly staff who listened to my requirements as I was collecting and returning an item, nothing was too much trouble.
I love the fact you can buy a Christmas present in October and the receiver can exchange upto 21st January
22 de outubro de 2023
Resposta da FatFace - MEADOWHALL 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
It was so easy and the pick up from the…
It was so easy and the pick up from the shop in Meadowhall went smoothly
23 de outubro de 2023
Resposta da FatFace - MEADOWHALL 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Emily
Item available to collect vas ordered…
Item available to collect vas ordered online
1 de setembro de 2023
Resposta da FatFace - MEADOWHALL 2
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Easy to use website
Easy to use website, quick delivery to store and great communication regarding collection. Other than that great garment and great price considering it was in the sale
31 de agosto de 2023
Resposta da FatFace - MEADOWHALL 2
Hello Tim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent staff - great for Meadowhall
Excellent staff and good range of products. Clean and good size changing rooms.
Actually, very impressed with staff more than anything else. Exuded an air of quiet confidence.
29 de agosto de 2023
Resposta da FatFace - MEADOWHALL 2
Hello Charles
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very slick online ordering and package…
Very slick online ordering and package arrived earlier than promised into store! Would definitely use again.
22 de agosto de 2023
Resposta da FatFace - MEADOWHALL 2
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Placed an online order and went into…
Placed an online order and went into store to collect. Fast and friendly service.
21 de agosto de 2023
Resposta da FatFace - MEADOWHALL 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
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