Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs. Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting d... Ver mais
A empresa respondeu
Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted... Ver mais
A empresa respondeu
I bought a dress online which was too big - surprisingly! - so took it back to my local shop. They had the next size down, I tried it in and it fitted perfectly! Excellent customer service in the Mumb... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
6 Newton Road, SA3 4AT, Mumbles, Glamorgan, Reino Unido
- 01792 368319
4,8
Excelente
132 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to order in sale
Easy to order in sale. Great quality T-shirt bought as gift.
19 de abril de 2023
Resposta da FatFace - MUMBLES
Good afternoon,
Thank you for taking the time to leave your 5* review. Have a lovely day. Many thanks-AB.
Great staff at the mumbles shop
13 de abril de 2023
Resposta da FatFace - MUMBLES
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Quality of the clothes is excellent and…
Quality of the clothes is excellent and order service is quick and easy. The shop assistant is very welcoming and helpful. An enjoyable experience.
2 de abril de 2023
Resposta da FatFace - MUMBLES
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Lovely staff always helpful
26 de março de 2023
Resposta da FatFace - MUMBLES
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Love FatFace stuff
Love FatFace stuff, both the shops and the clothes. Good price as well
21 de março de 2023
Resposta da FatFace - MUMBLES
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Mumbles store.
Take care, JB
Brillant service
9 de março de 2023
Resposta da FatFace - MUMBLES
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB
Resposta da FatFace - MUMBLES
Hi Kathryn, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The service was good
The service was good. I had ordered on line but was not happy with my things. The person to whom I returned them at my local store was pleasant and helpful.
13 de novembro de 2022
Resposta da FatFace - MUMBLES
Hello,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
All the best - KS
Friendly and efficient
6 de novembro de 2022
Resposta da FatFace - MUMBLES
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The tee shirt was perfect
The tee shirt was perfect; indigo die which will fade beautifully and a perfect fit!
21 de agosto de 2022
Resposta da FatFace - MUMBLES
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
1st Class shopping experience!
Friday 5th August 2022 I shopped at this store and what a experience I had - amazing!
I was met by Becky with a smile on her face and a lovely bubbly persona, I don't like to be badgered around a store and explained I just wanted to browse.
The store was immaculate and your standards are very high there.
When I was ready to order some goods Becky was again on hand to look through the warehouse and at other stores, the whole transaction couldn't have been better.
As an ex Store Manager myself I know good service when I see it and this was great, from speaking with Becky I understand she is the Assistant Manager in the store.
I'd like to end by wishing a happy career in retail, I hope one day she has the pleasure of having her own store, I will be back again and only hope to deal with Becky again on my next visit.
7 de agosto de 2022
Opinião espontânea
Resposta da FatFace - MUMBLES
Hi Neil, Thank you so much for your positive feedback. It is always great to hear this. We hope to see you in store again very soon. Take care and have a great day! - ES
i've been wanting this bag for two…
i've been wanting this bag for two years, really wanted the brown however the black is just as iconic! love this bag, please do another colour!
23 de julho de 2022
Resposta da FatFace - MUMBLES
Hello Charlotte,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace bag. I will certainly feedback your request for more colours:)
Have a lovely weekend DW
My go to favourite shop
I like browsing in this fat face the assistants there are really helpful but they don’t jump at you as soon as you enter they let you look at clothes but are there if you need help I always seem to buy something because the clothes are of really good quality and nicely arranged only thing is there are too many nice things too choose from
25 de junho de 2022
Resposta da FatFace - MUMBLES
Good Afternoon Lesley
Thank you for taking the time to pass on feedback regarding your recent visit to the Mumbles store. Please be assured that this will be passed onto the crew members involved for you.
Have a good weekend!
EP
Very pleased
Happy with my new white cropped jeans, they look very good and are not as see through as some cheaper makes.
26 de maio de 2022
Resposta da FatFace - MUMBLES
Good afternoon Sue,
Thank you for leaving us this review about your purchase, it's great reading such positive comments about the quality product you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA
My parcel never turned up
My parcel never turned up. Delivery company called Evri sent me a message to say there was a problem then nothing and there’s no way to ring them up to complain. I won’t be using Fatface or Evri (knowingly) ever again. My time is more precious than to spend hours on hold to some call centre even if I can find a number to ring (which I can’t).
8 de maio de 2022
Resposta da FatFace - MUMBLES
Hi John, thank you for taking the time to leave your review. I am so sorry to hear that you are having troubles with your the delivery of your order. I have just chased this up with EVRi for you and also popped you an email which you will receive shortly. Take care, LE
Lovely knickers
Lovely knickers. Unable to get the right size or choice from a store near me. Would prefer to shop locally but online purchase was easy and quick.
8 de abril de 2022
Resposta da FatFace - MUMBLES
Hi Sue, thank you for leaving your review. I am so pleased to hear that you had a great online shopping experience. Take care, LE
Staff always friendly and helpful
28 de março de 2022
Resposta da FatFace - MUMBLES
Hi Jayne
I am so happy to read what a positive experience you had in Mumbles the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
I live local to my FatFace store
I live local to my FatFace store. There is always so much choice, which is of high quality. The staff there are so helpful and friendly, they make it easy to browse and shop. I bought most of my Christmas presents for my family and friends at my local store, Mumbles in Swansea.
Thank you.
David Morgan-Goldsmith
3 de fevereiro de 2022
Resposta da FatFace - MUMBLES
Hi Steve, Thank you for leaving us your 5 star review.
I am pleased to read that your overall instore shopping experience is always a positive one and that you manage to find lots of Christmas presents. Will pass on the feedback to the store and I'm sure they will look forward to seeing you again soon. LM
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.