I bought a mens polo shirt which despite having a 40C wash temperature caused significant colour run in a wash and permanently discoloured bed sheets costing £35 to replace. True I should have been mo... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Placed a significant size order online and the delivery was on time. The trousers, shirt and casual tshirt was just right, however the shoes did not fit my foot size. I returned them to the retail s... Ver mais
A empresa respondeu
I'm Always pleased with my purchases from Fat Face. Most of what I buy is online but when I shop in our local ff it's always a good experience. Well laid out store with staff who are super polite... Ver mais
A empresa respondeu
Quality clothing, lots of cotton and natural fabrics in lovely colours and prints, washes well and usually lasts for years . Online ordering quick and easy, kept informed. Refunds and returns quick by... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
15/17 The Square, GU32 3HP, Petersfield, Hampshire, Reino Unido
- 01730 267589
4,6
Excelente
89 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very polite and cheerful staff
26 de março de 2023
Resposta da FatFace - PETERSFIELD
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Straight forward ordering and super…
Straight forward ordering and super fast return system.
18 de março de 2023
Resposta da FatFace - PETERSFIELD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a lovely Afternoon!
EP
Great service
Great service, very pleasant staff even though the store was very busy. Last minute Christmas gift 👍 on line always good too
21 de dezembro de 2022
Resposta da FatFace - PETERSFIELD
Hi Glenda thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service and very patient with…
Excellent service and very patient with a forgetful customer 😊
24 de dezembro de 2022
Opinião espontânea
Resposta da FatFace - PETERSFIELD
Hi Kay,
Thank you so much for this review and sharing your most recent shopping experience. We really appreciate your feedback and will ensure that it is passed on to the Petersfield team. Many thanks, SC
Great delivery and easy local shop…
Great delivery and easy local shop returns if needed.
Lovely dress which I kept!
10 de dezembro de 2022
Resposta da FatFace - PETERSFIELD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care,EP
Good quality item,slow delivery
Goods as described,good quality as usual, only complaint was the delay in delivery as the parcel seemed to spend a long time at the delivery companies despatch warehouse.
24 de novembro de 2022
Resposta da FatFace - PETERSFIELD
Thank you so much for your review. We deeply appreciate your feedback and all comments will be sent to the appropriate teams! - RS
Resposta da FatFace - PETERSFIELD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Good fit for size
Good fit for size, the extra length I chose really help as I am 6’5”
4 de julho de 2022
Resposta da FatFace - PETERSFIELD
Hi Andrew, Thank you for your review. We are so glad to hear you are happy with your new purchase. Take care, - ES
Shop nicely laid out & easy to move…
Shop nicely laid out & easy to move around. Went inside to browse sale items & found bargain woollen for next winter. Smart but casual, lovely quality materials. Friendly staff, very helpful.
8 de maio de 2022
Resposta da FatFace - PETERSFIELD
Hi there, I am so pleased to hear that you have had a positive online shopping experience, this is wonderful! We look forward to welcoming you back soon. Take care, LE
Great service - as standard!
Fast and speedy delivery; free returns for the one item I wanted to return. Great!!!
18 de abril de 2022
Resposta da FatFace - PETERSFIELD
Good morning!
Thank you for taking the time to leave your feedback.
I am so pleased to hear that your order arrived quickly and you were able to return your unwanted item easily.
Have a great day!
Take care, CT
Bought this for a friend....she loves…
Bought this for a friend....she loves it. Said the colours were lovely
5 de fevereiro de 2022
Resposta da FatFace - PETERSFIELD
Good Morning Penny
Thank you for your 4* review.
I am so pleased to hear that your Friend loves the product.
Have a great weekend!
- EP
Resposta da FatFace - PETERSFIELD
Good afternoon,
Thank you for your 5* review. Have a great weekend. Many thanks-AB.
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