Quality of clothing great. Delivery was quick, communicaton good. Unfortunately the fit was not good for me. Nothing wrong with the garment. Store very accommodating in letting me exchange the top f... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
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Leia as opiniões dos outros
In preparation for the potential colder months ahead! I ordered a jumper online in 2 sizes for collection from the Rushden Lakes store. Item arrived when they said it would. staff were very friendly... Ver mais
A empresa respondeu
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Ver mais
A empresa respondeu
This is a really inviting store from the moment you walk in. It's a really nice layout compared to other branches meaning you are encourages to take a purposeful walk through each section, easily find... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Reino Unido
- 01933 358738
4,9
Excelente
313 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Comfortable and flattering
I had never considered Fat Face before. Bought a dress in the shop as I needed something 'floaty' after an operation and now I am hooked. The fit is lovely and the material is so comfortable. The staff in store are also really nice and helpful. This might be my new favourite clothe shop!
3 de setembro de 2025
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love going in this shop
Love going in this shop, great staff, always very helpful & cheerful.
3 de setembro de 2025
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface Rushden Lakes
Lovely shop, you get a lovely warm welcome, and Imogen and Amelie were just so helpful and happy to help.
Would definitely recommend and we will definitely be coming back to shop soon as myself and my wife really appreciate this kind of treatment, makes a nice experience, thank you.
27 de julho de 2025
Opinião espontânea
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I visited the Rushden Lakes store today…
I visited the Rushden Lakes store today and was very impressed with the all the staff in store. A lady called Christine helped as I was looking for an item I had seen recently. It makes such a difference to your shopping experience when the staff engage and are genuine in their wish to help and serve customers.
22 de julho de 2025
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really top customer service in store
Really top customer service in store. Very helpful and made sure I was happy with everything.
7 de julho de 2025
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pretty and practical designs
Pretty and practical designs, a size that fits me, friendly helpful staff and a dog friendly store! What more could I want?
4 de julho de 2025
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Positive experience from Ashleighy
Ashleigh was really helpful from the changing room experience to the actual transaction. She was truthful with the sizing of the garment I'd chosen, she made suggestions on how I could accessorise the outfit I purchased giving me encouragement to wear what I felt comfortable in. Thank you Ashleigh😊
28 de junho de 2025
Opinião espontânea
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff resolved issues for me
There was a mix-up in my online order which I had delivered to the store. However the store staff worked hard to resolve the issue. Well done to Carly and Lisa.
15 de junho de 2025
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service was exceptional.
Service was exceptional.
Ashleigh made my life so easy.
20 de junho de 2025
Opinião espontânea
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I visited the store at Rushden Lakes…
I visited the store at Rushden Lakes looking for a dress for an occasion. Rachel, the assistant, could not have been more helpful. She suggested different styles and helped me to find the right sizes. I tried styles on that I would not have considered and she offered helpful suggestions about styling. What a great shopping experience!
19 de junho de 2025
Opinião espontânea
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The rushden lakes store went above and…
The rushden lakes store went above and beyond to sort out a delivery for my husband before his holiday. Thank you Chris!
13 de junho de 2025
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Rushden Lakes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited Rushden Lakes on 19.05.25…
Visited Rushden Lakes on 19.05.25 looking for an item that was no longer there. Christine managed to find the item in the right size at the back of the store for me.
The staff are always so friendly, chatty and welcoming in this store.
19 de maio de 2025
Opinião espontânea
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ash and Christine were really helpful!
Ash and Christine were really helpful!
Would definitely shop again.
Rushden Lakes Fatface.
13 de maio de 2025
Opinião espontânea
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Above and beyond
I recently visited Fatface in Rushden Lakes to return a jacket I ordered on line that didn't fit. I was met by a very helpful staff member called Christina who offered to order me the correct size which arrived the following day. Overall, a terrific service that went above and beyond.
21 de abril de 2025
Opinião espontânea
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Impressed
A lovely, warm and welcoming store. I am new to this brand and look forward to returning soon.
28 de abril de 2025
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Ordered easily on line and picked up…
Ordered easily on line and picked up next day from the store - could not be simpler
Beautiful leather handbag exactly as described
21 de abril de 2025
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First class service
Excellent customer service.
Layout of store makes it easy to see items.
6 de abril de 2025
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Rushden Lakes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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