I was served by a lovely staff member called Rachel. She was friendly and knowledgable and had excellent customer service skills. I bought two tops but it was tricky choosing as there were so many lov... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I was served by a lovely staff member called Rachel. She was friendly and knowledgable and had excellent customer service skills. I bought two tops but it was tricky choosing as there were so many lov... Ver mais
A empresa respondeu
Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... Ver mais
A empresa respondeu
I ordered the shorts on line and they were delivered to my local fat face shop I was kept updated on delivery the shorts are ok and hopefully will be cooler to wear in the hot weather
A empresa respondeu
Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, Reino Unido
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Benjamin was very helpful found me the perfect dress even ordered a petite length that I ended up changing back over for a regular length
Salisbury Branch are fabulous and definitely go the extra mile for customers

Resposta da FatFace - SALISBURY 2
Ben was absolutely amazing , his customers service was on par and so helpful, he really made you feel welcome and like shopping with a mate

Resposta da FatFace - SALISBURY 2
Love going into the Salisbury store as the staff are so friendly and helpful. Usually make a purchase whilst collecting an order!

Resposta da FatFace - SALISBURY 2
Always excellent service. Great products, particularly if you can find something in the seasonal sales!

Resposta da FatFace - SALISBURY 2
Perfect customer service, kind, knowledgeable and professional

Resposta da FatFace - SALISBURY 2
I have been served by this shop assistant before but I want to say what a delight she is, very helpful, friendly and knowledgeable - she makes it a joy to go into the shop

Resposta da FatFace - SALISBURY 2
quick and easy to order on line and collect in store

Resposta da FatFace - SALISBURY 2
Great service, easy to order and excellent delivery to store with friendly staff in store to collect item from

Resposta da FatFace - SALISBURY 2
Great service/website. Easy to use…and quick delivery to the local shop.loveky patent leather boots and fit perfectly. Very comfy.

Resposta da FatFace - SALISBURY 2

Resposta da FatFace - SALISBURY 2
Love FatFace fantastic shop in Salisbury. All the staff are very friendly, acknowledgeable and helpful.

Resposta da FatFace - SALISBURY 2

Resposta da FatFace - SALISBURY 2
My order arrived quickly to my chosen store for Click and Collect. The member of staff who served me was friendly and polite.

Resposta da FatFace - SALISBURY 2
Easy to order and have delivered to branch. Tried it on when I collected and fortunately did not need to return it but could have done so easily of required.

Resposta da FatFace - SALISBURY 2
I ordered on line to see the ease of using online purchase, I had a very good experience, leisurely browse of the clothes, picked 2 dresses, they were sent to my local store within a couple of days.
When I went to collect, the one was not suitable, received a refund couple of days later, very happy no stress will do more on line shopping now, 👍

Resposta da FatFace - SALISBURY 2
Excellent service 👍 from the Salisbury crew! Thank you 😊

Resposta da FatFace - SALISBURY 2
Super helpful and friendly staff who went out of their way to find my delivery.

Resposta da FatFace - SALISBURY 2
Love fatface great quality lovely staff my husband could almost open a shop of his own with all his fatface clothes 😂

Resposta da FatFace - SALISBURY 2
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