I was served by a lovely staff member called Rachel. She was friendly and knowledgable and had excellent customer service skills. I bought two tops but it was tricky choosing as there were so many lov... Ver mais
A empresa respondeu
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Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... Ver mais
A empresa respondeu
I ordered the shorts on line and they were delivered to my local fat face shop I was kept updated on delivery the shorts are ok and hopefully will be cooler to wear in the hot weather
A empresa respondeu
Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, Reino Unido
- 01722 340163
4,9
Excelente
142 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Resposta da FatFace - SALISBURY 2
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Although my local shop in Salisbury was…
Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatface.
25 de maio de 2023
Resposta da FatFace - SALISBURY 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Fantastic experience!
Ordered two sale items online, picked up in Fatface store so no delivery charge. Staff in the store were very efficient and helpful. I tried on the items in the store. Such an easy process! I love the items, great quality and fit. I recommend Fatface clothing and shopping online with store free delivery.
7 de maio de 2023
Resposta da FatFace - SALISBURY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Love FatFace
Love FatFace - love the product and the service both on line and when visiting my local branch in Salisbury.
29 de abril de 2023
Resposta da FatFace - SALISBURY 2
Hi Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order for store collection.
Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they said it was and they didn't understand why I hadn't been notified.
22 de abril de 2023
Resposta da FatFace - SALISBURY 2
Hi Gemma
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Had dress and jumper delivered but both…
Had dress and jumper delivered but both were too big took back to store in Salisbury excellent service cannot compliment the staff and service enough
Will certainly keep shopping there in the future
25 de abril de 2023
Resposta da FatFace - SALISBURY 2
Good afternoon, Barnett
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Salisbury store.
Take care, JB
T shirts, socks, jeans
T shirts, socks and hoody were fab, jeans fit at first really well but loosen up and become baggy quickly. Shame as loved them at first.
20 de abril de 2023
Resposta da FatFace - SALISBURY 2
Hi Nicola
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff
Friendly staff, very helpful. Unfortunately you didn't have the bag in the colour I wanted so I had to order online. Second one of these bags I have bought, they are perfect size.
19 de abril de 2023
Resposta da FatFace - SALISBURY 2
Hello Jane, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Staff at Salisbury store always so…
Staff at Salisbury store always so professional and helpful 🙂🙂
21 de abril de 2023
Resposta da FatFace - SALISBURY 2
Hi Maureen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love their stuff
Love their stuff, especially when they have a sale on haha deliveries so far turn up as promised, what more can I say 😀
18 de abril de 2023
Resposta da FatFace - SALISBURY 2
Hi Charis
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff always friendly
Staff always very helpful and accommodating good shop layout
24 de março de 2023
Resposta da FatFace - SALISBURY 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Ordered online and delivery was swift
Ordered online and delivery was swift. I bought 3 items but had one item I needed to return so I returned it to my local branch of Fatface. The whole process was very straight forward. The person who dealt with my return in the Salisbury store was most helpful and efficient.
17 de março de 2023
Resposta da FatFace - SALISBURY 2
Hi there,
Thank you for taking the time to leave this wonderful review. I am glad that you enjoyed your shopping experience in our Salisbury Store. I will be sure to pass your comments on. Best Wishes DW
Resposta da FatFace - SALISBURY 2
Hello Hillary,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Friendly
Friendly, helpful staff. Shop has a lovely atmosphere, it’s quite small but has a nice range of stock. If they haven’t got the right size they will order it for you
20 de janeiro de 2023
Resposta da FatFace - SALISBURY 2
Hi Lesley, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
Excellent customer service team who helped when I had a lot of problems with my delivery by Evri who delivered my parcel to the wrong address despite being advised the correct one one.
22 de novembro de 2022
Resposta da FatFace - SALISBURY 2
Good afternoon, Adrian
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. We hope you continue to enjoy shopping with us.
Take care, JB
Great customer service.
The store assistants made it very easy to return items ordered online, in store.
19 de novembro de 2022
Resposta da FatFace - SALISBURY 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I always shop for clothes in Fat Face
I always shop for clothes in Fat Face, l always have
and will continue to do so!
8 de outubro de 2022
Resposta da FatFace - SALISBURY 2
Hi Mellisa, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent Customer Experience
Excellent customer service. Very efficient and friendly too. Thank you.
7 de outubro de 2022
Resposta da FatFace - SALISBURY 2
Hello,
Thank you for your feedback . I am pleased to read that your shopping experience was a positive one and hope you look forward to shopping with us in the future.
All the best - KS
Resposta da FatFace - SALISBURY 2
Hi Cynthia, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - SALISBURY 2
Hi Roy
Really pleased to hear everything went well with your online purchase. MJ
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