Easy pick up from another Store
A empresa respondeu
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Leia as opiniões dos outros
I returned a hoodie that I had ordered and exchanged it for 2 t-shirts of the same value the transaction couldn’t of been any easier and I received excellent customer service in the shop
A empresa respondeu
Store is always so inviting, went in to return a £15 T-shirt and spent a further £159. Great quality, good selection, brilliant staff!
A empresa respondeu
We use FatFace as our local clothes shop, And we are really pleased we can now buy our grandchildren clothes for birthdays & Christmas online . ThankYou.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
43/45 Marmion Road, PO5 2AT, Southsea, Hampshire, Reino Unido
- 02392 875436
4,4
Excelente
12 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Easy pick up from another Store
20 de dezembro de 2024
Resposta da FatFace - SOUTHSEA
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer care and quality products
12 de novembro de 2022
Resposta da FatFace - SOUTHSEA
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP
Resposta da FatFace - SOUTHSEA
Good afternoon, EC
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Southsea store.
Take care, JB
Exchange of Clothing
I returned a hoodie that I had ordered and exchanged it for 2 t-shirts of the same value the transaction couldn’t of been any easier and I received excellent customer service in the shop
25 de agosto de 2022
Resposta da FatFace - SOUTHSEA
Hello Loran,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in our Southsea Store. We hope you enjoy your new purchase and we hope to see you again soon.
Best Wishes DW
Love the Southsea location
Love the Southsea location. Super friendly and helpful staff.
22 de agosto de 2022
Resposta da FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Store is always so inviting
Store is always so inviting, went in to return a £15 T-shirt and spent a further £159. Great quality, good selection, brilliant staff!
20 de agosto de 2022
Resposta da FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Resposta da FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
We use FatFace as our local clothes…
We use FatFace as our local clothes shop,
And we are really pleased we can now buy our grandchildren clothes for birthdays & Christmas online . ThankYou.
30 de junho de 2022
Resposta da FatFace - SOUTHSEA
Good afternoon, Amelia
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Resposta da FatFace - SOUTHSEA
Good Morning
Thank you for your 5* review and for sharing your recent experience in our Southsea store with us.
Please be assured that this will be passed onto the crew members involved for you.
-EP
Really great company
Really great company . Quick delivery and good quality clothing.
9 de março de 2022
Resposta da FatFace - SOUTHSEA
Hi Sue, Thank you for your 5* review. Have a great day! Many thanks-AB.
Had to send it back
Had to send it back, very large with no shape, such a shame as so soft
7 de março de 2022
Resposta da FatFace - SOUTHSEA
Good morning Martine,
Thank you for taking the time to leave your review.
I am sorry to learn that the item you purchased was not suitable on this occasion. I will pass your feedback regarding this to our garment tech team to look into further. Should you need any further assistance, please do not hesitate to get in touch with our friendly customer service team via email, live chat or phone. We are available 7 days a week.
Take care, CT
Delivery was well before the estimated…
Delivery was well before the estimated date, within the time frame I was allocated and I love my new jumper, so all good.
30 de novembro de 2021
Resposta da FatFace - SOUTHSEA
Hi Maureen,
Thank you for leaving us your 5 star review.
I am so pleased to hear that your order arrived quickly and that you are happy with your items. We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
A Experiência Trustpilot
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