When on sale it is amazing bargains. The material is beautiful tissue paper in the folds of the clothes, haven't seen that in years. Even a tiny little safety pin with the tag attached instead of t... Ver mais
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Localização
Alterar localizaçãoUnit 37 St Pancras International Station, The Circle Pancras Road, N1C 4QP St Pancras, London, GB
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Leia as opiniões dos outros
I bout a shirt similar to what I bought previously in terms of size, colour and materials. However, the quality and size of the new shirt is different than the same one I bought previously. I am not h... Ver mais
A empresa respondeu
Fatface make great quality clothing. I’m really pleased with these chinos - I usually prefer the pockets and fit of jeans but these somehow fit just as well but with comfortably lighter fabric. Lack o... Ver mais
A empresa respondeu
Visited FatFace shop in St Pancras Station to buy cardigan. Friendly, helpful staff and got just what I wanted. Good quality and out of the ordinary. Lots of very attractive clothing on display so... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit 37 St Pancras International Station, The Circle Pancras Road, N1C 4QP, St Pancras, London, Reino Unido
- 020 7833 4120
4,0
Bom
66 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good customer service at the St…
Very good customer service at the St Pancras branch.
4 de novembro de 2023
Resposta da FatFace - ST PANCRAS 2
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Easy to collect. Love the outfit.
Easy to collect. Love the design and quality of this baby romper
26 de outubro de 2023
Resposta da FatFace - ST PANCRAS 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good clothes, great staff
Good clothes, really helpful staff, especially at St. Pancras, who went the extra mile to find what I wanted.
30 de setembro de 2023
Resposta da FatFace - ST PANCRAS 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS
Great quality, clothing feels nice to wear
The clothing feels nice to wear and the quality and styles are flattering too. The staff were friendly and chatty.
11 de setembro de 2023
Resposta da FatFace - ST PANCRAS 2
Hello Kirsty
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fatface make great quality clothing (central London store needed!)
Fatface make great quality clothing. I’m really pleased with these chinos - I usually prefer the pockets and fit of jeans but these somehow fit just as well but with comfortably lighter fabric. Lack of central London shop to pick up from is a bit of a problem for me (St Pancras just about works). If you have it sent to the wrong store they cannot redirect but they do refund if not collected.
3 de setembro de 2023
Resposta da FatFace - ST PANCRAS 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Very happy with my purchase
Very happy with my purchase, fast delivery, easy to collect.
12 de agosto de 2023
Resposta da FatFace - ST PANCRAS 2
We are thrilled to hear that you are happy with your new item(s)! We look forward to seeing you again soon! - RS
Dresses came to store quickly
Dresses came to store quickly. So lovely. Store attendant was friendly and efficient.
6 de maio de 2023
Resposta da FatFace - ST PANCRAS 2
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
Take care, SK
The staff are all friendly and helpful
The staff are all friendly and helpful. I received my orders with no issue and on time.
4 de maio de 2023
Resposta da FatFace - ST PANCRAS 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Puffer jacket in the sale ordered online for collection at St Pancras.Delivered there within days despite it being a bank holiday weekend. Confirmation email received and collection could not have been more straightforward.
4 de maio de 2023
Resposta da FatFace - ST PANCRAS 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
When on sale it is amazing bargains.
When on sale it is amazing bargains.
The material is beautiful tissue paper in the folds of the clothes, haven't seen that in years. Even a tiny little safety pin with the tag attached instead of those horrible plastic tags.
Always informed through the whole process. Amazing service as well as beautiful clothes. Well done.
1 de maio de 2023
Resposta da FatFace - ST PANCRAS 2
Hi Lisa
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality product quick delivery as…
Great quality product quick delivery as it should be
30 de abril de 2023
Resposta da FatFace - ST PANCRAS 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
So efficient when I returned an item in…
So efficient when I returned an item in store - money back in my account within 24 hours
1 de maio de 2023
Resposta da FatFace - ST PANCRAS 2
Hi Barbara,
Thank you for this 5* review!
It's so great to hear that your return process was quick and easy. We hope you continue to have good experiences with us.
Have a lovely day!
JH
Everything!
Everything!
A great company, great style, packaging awesome and just all round fabby!
16 de março de 2022
Resposta da FatFace - ST PANCRAS 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to navigate and order item
Easy to navigate and order item, good delivery time and communication.
30 de setembro de 2022
Resposta da FatFace - ST PANCRAS 2
Good afternoon, Tim
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the ease of our website. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Excellent customer service at St…
Excellent customer service at St Pancras shop. Thank you very much!
7 de setembro de 2022
Resposta da FatFace - ST PANCRAS 2
Good afternoon, Adela
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Pancras store.
Take care, JB
Excellent service as always
12 de maio de 2022
Resposta da FatFace - ST PANCRAS 2
Hi Tom, Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, LE
Great service very knowledge staff
Great service very knowledge staff. Purchased a pair of leggings in 5 minutes while my partner was in the queue for The Eurostar. Full marks Fat Face
12 de abril de 2022
Resposta da FatFace - ST PANCRAS 2
Hi Lynne
Thank you for leaving us this review about your shopping experience at St Pancras, it's great reading such positive comments about the service you received. Thank you :) DW
Really enjoy Fatface stores so friendly…
Really enjoy Fatface stores so friendly and not in your face
7 de fevereiro de 2022
Resposta da FatFace - ST PANCRAS 2
Hiya, Thank you for the 5 star review and great to hear you received such goods service in our stores. Take care, LM
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