Always a good experience dealing with fat face not matter if you keep the item or not in this case the trousers were to big and no problem to return them
A empresa respondeu
Localização
Alterar localizaçãoUnit 6 The Thistles Shopping Centre, FK8 2EA Stirling, Lothian, GB
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Leia as opiniões dos outros
Staff extremely polite and friendly. Unfortunately the dress I chose was not as nice on me as the model in the store. However it will not stop me being a customer.
A empresa respondeu
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Ver mais
A empresa respondeu
Placed my order with FatFace The process was very efficient and my order arrived at my local store even earlier than anticipated. The staff at the store were very friendly and helpful when I went t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, Reino Unido
- 01786 445301
4,8
Excelente
87 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff very helpful and friendly and…
Staff very helpful and friendly and gave good advice
1 de agosto de 2025
Resposta da FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Popped into the Stirling store looking…
Popped into the Stirling store looking for a lightweight neck scarf. Thanks to the helpfulness of Alison, my wife also bought two dresses that she looks stunning in. Thanks for all your support and advice. We will be more than happy to shop with you again on our next trip back to bonnie Scotland.
21 de fevereiro de 2025
Opinião espontânea
Resposta da FatFace - STIRLING
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Stirling store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - STIRLING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice stock in shop slways
Lovely staff and always greet you as you enter the shop
15 de novembro de 2024
Resposta da FatFace - STIRLING
Hello Sheila,
Thank you for your review.
I am so pleased to hear of your experience in our Stirling store. We can't wait to welcome you back soon.
Take care, CT
I really like the clothes and the…
I really like the clothes and the service is very good.
5 de novembro de 2024
Resposta da FatFace - STIRLING
Hello Mark
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great clothes and service
Great clothes at very reasonable prices. Delivery was to the local store where the staff were 1st class. Fat Face never lets me down.
5 de novembro de 2024
Resposta da FatFace - STIRLING
Hello Andrew
Thank you for your kind review! We're thrilled to hear you enjoyed our clothes, prices, and the service at our store. We appreciate your loyalty and look forward to seeing you again soon.
Thank you, LE
Resposta da FatFace - STIRLING
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - STIRLING
Hello Fiona
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Click and collect
So easy and quick to order and then collect it at my local store - Stirling. Perfect.
14 de agosto de 2024
Resposta da FatFace - STIRLING
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
On-line experience
Great on-line service with really good delivery.
Always found local Stirling store staff to be friendly, pleasant and efficient.
Good range of quality clothing with sale items originals
10 de agosto de 2024
Resposta da FatFace - STIRLING
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy collection from store
Easy collection from store and returns. Friendly and helpful staff
2 de junho de 2024
Resposta da FatFace - STIRLING
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found collection and returns in store to be easy and that the crew in our Stirling store were so friendly and helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Resposta da FatFace - STIRLING
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
I bought two Crab Shack T shirts from…
I bought two Crab Shack T shirts from the Fat Face shop in Stirling. The staff were very friendly and helpful and the quality of the T shirts is excellent.
19 de maio de 2024
Opinião espontânea
Resposta da FatFace - STIRLING
Good afternoon, Robert.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Stirling store.
Take care, JB
Friendly helpful staff in shops
Friendly helpful staff in shops, great clothes, love the styles
30 de abril de 2024
Resposta da FatFace - STIRLING
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to hear your feedback regarding your instore visit. We look forward to welcoming you back soon!
Take care. -GM
Satisfied customer
Very satisfied customer with my recent purchase in Fatface Stirling.Extremely lovely young girl served me today and was ever so helpful.well done
23 de abril de 2024
Resposta da FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent Customer Service
Had to exchange a tee shirt for larger size which fortunately they had in stock and even better, the sale was on so they refunded £10 saving. Thank you
22 de abril de 2024
Opinião espontânea
Resposta da FatFace - STIRLING
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear we were able to exchange this item for you. We look forward to welcoming you back soon!
Take care.- GM
Resposta da FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I liked lovely and helpful people in…
I liked lovely and helpful people in the shop.
20 de março de 2024
Resposta da FatFace - STIRLING
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Helpful staff in Stirling store
Helpful staff in Stirling store, quick delivery, great products
24 de março de 2024
Resposta da FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Second time ordering
Second time ordering.
Like the range of sizes and styles of dresses as most stores don't carry many larger sizes, but I did nip in to check quality and cut before ordering, and not had to return anything.
Good delivery updates and securely packaged.
15 de janeiro de 2024
Resposta da FatFace - STIRLING
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
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