Went into fat face in Stow-on-the-Wold. Tried on some items, as did my friend. Unfortunately they were not available in our sizes, but the very nice member of staff phoned up the Evesham branch (our... Ver mais
A empresa respondeu
Localização
Alterar localização2 Ross House, The Square, GL54 1AF Stow�on�the�Wold, Gloucestershire, GB
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Leia as opiniões dos outros
Our whole family love Fat Face clothing but best of all my son who is over 6'5" can finally get good quality, stylish trousers and jeans that are long enough for him!
A empresa respondeu
Saw this soft, cosy fur hat in store but purchased on-line with discounts. Easy to order and collected it in store. Maybe not elegant, it will keep me warm in the cold, damp weather. The neutral co... Ver mais
A empresa respondeu
A small shop, but a friendly feel, great customer service and a warm environment. They don’t always have absolutely everything in stock but you can place an order to try on in store and you can retur... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
2 Ross House, The Square, GL54 1AF, Stow�on�the�Wold, Gloucestershire, Reino Unido
- 01451 832558
4,4
Excelente
35 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Great staff 😀
25 de abril de 2026
Resposta da FatFace - STOW ON THE WOLD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Garments always excellent
Garments always excellent. Am a frequent purchaser. Great friendly service on collection
13 de março de 2026
Resposta da FatFace - STOW ON THE WOLD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent as ever
Excellent as ever. Love the Kitty dress. Not worn yet though.
3 de fevereiro de 2026
Resposta da FatFace - STOW ON THE WOLD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I still have not received my order
I still have not received my order. It is lost in your system despite being told by email on 7 th January that it was ready at Fatface Stow on the Wold. They haven't received it.
14 de janeiro de 2026
Resposta da FatFace - STOW ON THE WOLD
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Very helpful staff at Stow on the Wold…
Very helpful staff at Stow on the Wold branch.
8 de dezembro de 2025
Resposta da FatFace - STOW ON THE WOLD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Our whole family love Fat Face clothing…
Our whole family love Fat Face clothing but best of all my son who is over 6'5" can finally get good quality, stylish trousers and jeans that are long enough for him!
23 de outubro de 2025
Resposta da FatFace - STOW ON THE WOLD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful team.
25 de agosto de 2025
Resposta da FatFace - STOW ON THE WOLD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good products at a reasonable price.products at a reasonable price
Good products at a reasonable price. Good quality & fit. Easy to access, online ordering. Good all round. Well done Fat Face. 👍
3 de julho de 2025
Resposta da FatFace - STOW ON THE WOLD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
I’ve ordered a few things lately but what has really stood out is the great customer service. I’ve been kept updated about the progress of each order individually. One of the items was running late so they let me know when I could expect it. There’s also a very helpful pick up window which gives me plenty of time to get my items from the local store. I love the convenience of click and collect and it’s free.
18 de maio de 2025
Resposta da FatFace - STOW ON THE WOLD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super service all round
Ordered click and collect. Tried the items on in store, decided to return one which was quick and easy in store. All very convenient and super service. Staff always very helpful.
22 de abril de 2025
Resposta da FatFace - STOW ON THE WOLD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Very Helpful Staff
I had ordered a pair of shorts online, and picked them up from this shop. I was greeted at the till, served efficiently and politely.
Lovely - Thank you
13 de abril de 2025
Resposta da FatFace - STOW ON THE WOLD
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Stow on the Wold store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Clean
Clean, well prepared shop. Wife very pleased with her purchase. Friendly staff.
12 de agosto de 2024
Resposta da FatFace - STOW ON THE WOLD
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - STOW ON THE WOLD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased you have enjoyed using our Click and Collect service. I hope you love your order!
Take care. -GM
Only thing stopping 5* was the delivery…
Only thing stopping 5* was the delivery of 3-5 days, click and collectfrom nearest store...it's now 7 days and no sign of it!
23 de abril de 2024
Resposta da FatFace - STOW ON THE WOLD
Hello Paul
Thank you for your review.
I am so sorry to hear that there was a delay with your order. I have raised this with the appropriate department for future consideration.
EP
Great customer care
Went into fat face in Stow-on-the-Wold. Tried on some items, as did my friend. Unfortunately they were not available in our sizes, but the very nice member of staff phoned up the Evesham branch (our local one) & reserved the correct sizes there for us. All very efficient, and quite refreshing to get assistance from someone who seemed to care about their customers!
25 de março de 2024
Resposta da FatFace - STOW ON THE WOLD
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
Resposta da FatFace - STOW ON THE WOLD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
1/4 Zip fine Sustainable Woollen Pullover
the produce is great and it arrived swiftly.
20 de março de 2024
Resposta da FatFace - STOW ON THE WOLD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Order online/ exchanged at shop
Order online, arrived quickly, didn't fit so exchanged at my local shop. They were very helpful.
30 de novembro de 2023
Resposta da FatFace - STOW ON THE WOLD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Hat's off to FatFace!
Saw this soft, cosy fur hat in store but purchased on-line with discounts. Easy to order and collected it in store. Maybe not elegant, it will keep me warm in the cold, damp weather. The neutral colour means it's versatile, I wanted the matching gilet but it sold out in my size in the sale at a great price.
11 de novembro de 2023
Resposta da FatFace - STOW ON THE WOLD
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Staff very pleasant to help
4 de outubro de 2023
Resposta da FatFace - STOW ON THE WOLD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
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