Happy with my purchases-Taunton store could be better. I bought in the Sale (full price too much for me),2 V neck linen blend shirt sleeve tops, 1 in bright pink & the other with the ‘Starfish’ blue &... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Happy with my purchases-Taunton store could be better. I bought in the Sale (full price too much for me),2 V neck linen blend shirt sleeve tops, 1 in bright pink & the other with the ‘Starfish’ blue &... Ver mais
A empresa respondeu
The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... Ver mais
A empresa respondeu
Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good qu... Ver mais
A empresa respondeu
I've loved fatface Taunton for many years. The staff are always so friendly. Good selection of clothes. Which are always fantastic quality. I've had items from here that are over 20 years old!
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit A 1/3 North Street, TA1 1LH, Taunton, Cornwall, Reino Unido
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Only 1 star as I haven’t received the item yet!! Supposed to be delivered to the Taunton store on the 2nd December but not there yet. Today is the 7th and you have sent me a review.
Not good Fatface!!!!

Resposta da FatFace - TAUNTON 2
It’s asking me to review an item I haven’t received yet! Still waiting

Resposta da FatFace - TAUNTON 2
I wasn't asked to give a trust pilot review today but I'm doing so because the customer service in your Taunton store, blew me away!
I thought I was being an annoying customer but the member of staff that served me, made me feel like I had a personal shopper!
Nothing was too much, and I appreciate this lady's customer service skills. I don't know whether to thank Fatface or if this is the norm for this employee/store.
Amazing, thank you 😊
The lady in question was called Fiona. More Fionas needed!

Resposta da FatFace - TAUNTON 2
Visited the Taunton store today. Suzi and Ben helped me with two pairs of jeans.They had to order them for me as I needed a size 6 which is not stocked in store. Had them delivered to my home address very pleased with them, they were both so helpful and friendly will be going back to the store very soon :-) Tracy

Resposta da FatFace - TAUNTON 2
I visited the Taunton store today. Alison and Fiona went over and above to help me find the perfect dress. I also bought a shirt and jeans and they suggested other options online. Very pleased with my purchase. Thank you ladies for being so welcoming, friendly and helpful. I will be back.

Resposta da FatFace - TAUNTON 2
So easy for me to go collect my stuff from the local Taunton Branch. Saves on postage too!

Resposta da FatFace - TAUNTON 2
I found what I like ,my husband and my son .
I like quality of the materials used.

Resposta da FatFace - TAUNTON 2

Resposta da FatFace - TAUNTON 2
Today, I visited the Taunton Store to ask if I could return some items because they were faulty. I was assisted by Suzi & Jane who were very helpful and welcoming and without a quibble they fully refunded my purchase cost. I wanted to exchange the items but sadly, they are at this time out of stock. I will re-purchase as soon as they become available. I’m grateful for the quality customer care I received today. Fatface Great Brand and Taunton is a Highly Recommended Store.
Thank You 😊

Resposta da FatFace - TAUNTON 2
I just wanted to say that the staff in this store, in particular Fiona are so lovely and friendly. I popped in for a browse and they were all so helpful in assisting me.

Resposta da FatFace - TAUNTON 2
Popped into the Taunton store today and would like to say I was greeted by smiles and friendliness! Not something that happens much in retail ;)
The lady on the till was Fiona and she was really chatty and smiley but so were the other 2 members of staff. Unfortunately I didn't get their names. Hopefully someone will know, due to the date.
Literally the warmest welcome of any shop I've been in today.
Thank you Fatface!

Resposta da FatFace - TAUNTON 2

Resposta da FatFace - TAUNTON 2
I love visiting the Taunton store, it always feels like a personal experience. All the staff are lovely and always really cheerful.
I was served by Fiona this time and she spent time with me, going through all the shorts, finding ones that I like. Nothing was too difficult and I loved how bubbly she was.
It’s honestly a pleasure to visit the Taunton store.

Resposta da FatFace - TAUNTON 2
Visited Fat Face Taunton today, Ben & Susie the assistants were so helpful & gave me honest advice on what suited my shape. So patient, easy going & I will definitely be shopping there again…..

Resposta da FatFace - TAUNTON 2
Service with a smile, thank you Fiona for helping me find what I needed for a birthday party. Super customer services, great advice I shall return

Resposta da FatFace - TAUNTON 2
I was browsing your Taunton branch this week where i was approached by Fiona. She was extremely friendly and knowledgeable about the products and sizes.
I will visit again due to the great products and service.

Resposta da FatFace - TAUNTON 2
Ben and Fiona served me today. They are both lovely and have good customer and I will alwys recommend them to any clients to purchase from fatface or any other thing in the future.

Resposta da FatFace - TAUNTON 2
A really great pair of chinos, and really great service ordering online and having them delivered to my local store.

Resposta da FatFace - TAUNTON 2
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