Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then wo... Ver mais
A empresa respondeu
Localização
Alterar localização84 West Street, The Cornmarket, PL19 8AQ Tavistock, Devon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on al... Ver mais
A empresa respondeu
Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... Ver mais
A empresa respondeu
Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, Reino Unido
- 01822 618472
4,8
Excelente
153 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
all went smoothly and product great
22 de setembro de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought a pair of jeans online in their…
Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then would be delivered as ‘as expected’. Finally 2 weeks later they cancel the order saying the jeans are unavailable from the supplier and 3 days later refund my money. In the store the staff tell me they frequently sell items in a sale that they just don’t have. Waste of time and very frustrating. A shame because the clothes are pretty good quality.
28 de agosto de 2026
Opinião espontânea
Resposta da FatFace - TAVISTOCK
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Great online ordering
Easy to order online and very happy with the express delivery to my local store and I’m always impressed with how helpful the girls are in store.
26 de agosto de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery is always on the day it was promised, got no complaints about that.
The staff at Tavistock are always polite and helpful, very friendly and know the clothes with good advice
28 de agosto de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great online experience
Great online experience, great collection in store and great item in the sale, very pleased
23 de agosto de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery to store
I had my items delivered to the Tavistock store. All very efficient - and free - which is always a bonus! Six sale items purchased with two returned to store with no bother at all.
14 de agosto de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff at my local Fat Face in…
The staff at my local Fat Face in Tavistock were very helpful as always.
13 de agosto de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Store had what I was looking for in a…
Store had what I was looking for in a variety of sizes. Lady who served me was very pleasant and professional.
26 de julho de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Like the clothes and staff very…
Like the clothes and staff very friendly snd helpful
17 de julho de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely service always
Lovely service always . I love the clothes and only shop at fatface. I love the sale esp online . I order what I want send it to the shop for free then try it on in the changing rooms. If its not suitable its refunded and it goes through very quickly . Thankyou Fatface
4 de julho de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good fit for chinos and shirt
Good fit for chinos and shirt. Friendly service. Easy to pick up items from shop
30 de junho de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nothing was too much trouble for the…
Nothing was too much trouble for the staff at this store.
Product well made and comfortable to wear
28 de junho de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They were very helpful at the store in…
They were very helpful at the store in Tavistock and sorted my order out straight away.
16 de junho de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a good experience in my local…
Always a good experience in my local fat face store! Very friendly, approachable staff. Great quality products
7 de junho de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Summer clothes
Good local shop & good choice & range of clothing, items purchased is good quality, reasonably priced
3 de junho de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Good customer care with a smile
16 de maio de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Issey and Millie from the Tavistock…
Issey and Millie from the Tavistock store were extremely friendly and helpful!
21 de março de 2026
Opinião espontânea
Resposta da FatFace - TAVISTOCK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Great Customer Service
I visited fatface Tavistock the other day and I needed a pair of jeans, Issey and Vicky helped me find the right style and length. Thank you, all of the staff were lovely!
10 de março de 2026
Opinião espontânea
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tavistock are fantastic
Tavistock are fantastic, a lovely crew always helpful professional and polite. A great store to be proud of
8 de março de 2026
Resposta da FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.