Delivery efficient.Had to change jumper for different size,at Tenterden .Very helpful young lady .Big thank you
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... Ver mais
A empresa respondeu
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... Ver mais
A empresa respondeu
Selected click and collect as postage was still applicable even though I spent £63, part of my order was ready to collect. I was told that the store would not be able to hold this part of my order unt... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
8 High Street, TN30 6AP, Tenterden, Kent, Reino Unido
- 01580 764396
4,7
Excelente
88 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivery efficient.Had to change jumper…
Delivery efficient.Had to change jumper for different size,at Tenterden .Very helpful young lady .Big thank you
7 de setembro de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
From placing my to receiving items was…
From placing my to receiving items was quick and efficient.Friendly staff when collecting my item
22 de agosto de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Click and collect not able to collected at the same time and too much plastic!
Selected click and collect as postage was still applicable even though I spent £63, part of my order was ready to collect. I was told that the store would not be able to hold this part of my order until it was all ready to collect. I am still waiting for 4 items, which are in two different packages to be delivered to store. I am going to have to potentially do another two trips to collect the remainder of my order when it comes in. This is ridiculous for a pair/pairs of socks. I ordered click and collect to make it easier and to incorporate a trip out, I am now going to be spending more than the delivery costs in petrol and parking due to my order not being delivered to store or being able to be held.Also I was horrified to see how much plastic packaging there was. My one order has some far come in 3 outer bags and every pair of socks ordered (ordered multiple) is in an individual plastic bag. In today’s world with our knowledge of environmental impact there has surely got to be a better way for a big company like FatFace to package items, no plastic, biodegradable bags or paper. They are also supposedly only recyclable in store, realistically how many people are going to save their packaging and return to store?
13 de agosto de 2026
Resposta da FatFace - TENTERDEN 2
Thank you for taking the time to leave your review.
Please note that as mentioned on all of our packaging - our bags are made from recycled plastics, and are 100% recycleable themselves too.
Thank you -LE
Really friendly & helpful staff
Really friendly & helpful staff! clean & tidy shop, will pop in again soon! 👍
11 de agosto de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very easy to order and very easy to…
Very easy to order and very easy to return to shop, especially as it's free. This is how service should be.
19 de julho de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reliable company.
I always have a very positive experience with FatFace. Parcels always arrive promptly and returns dealt with quickly.
3 de julho de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Gorgeous Jumper
Gorgeous, warm, cosy jumper, almost wish it was winter so I can wear it now 🤣
16 de maio de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality jacket at a good price
10 de fevereiro de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful dress and arrived on time !!!!
6 de maio de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I managed to find some good items in…
I managed to find some good items in the sale for my husband inhis size 22xl
26 de abril de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered items to go to store
Ordered items to go to store
Received information that items were at the tenterden branch to pick up
Staff very friendly and helpful
31 de março de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Smooth efficient service throughout the process.
We were notified by email when the item was on its way to the store and when it was ready for collection.
All most useful.
8 de fevereiro de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service from a lovely…
Great customer service from a lovely team
17 de janeiro de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality products
Quality products for reasonable prices, and very helpful staff.
16 de janeiro de 2026
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.