Just been to totnes, my favourite place. My first stop is always fatface, for the quality and pricing. However, today there was so much to choose from, fortunately I had the lovely Lisa helping me t... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Absolutely love fat face .. one of my go to clothing brands . Staff in local shop also really helpful and friendly. Scored 4/5 as on two separate occasions when ordering online … the wrong label... Ver mais
A empresa respondeu
I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... Ver mais
A empresa respondeu
We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
12 Fore Street, TQ9 5DX, Totnes, Devon, Reino Unido
- 01803 862272
4,7
Excelente
160 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I ordered online and picked up in…
I ordered online and picked up in Totnes store. The young man was polite and extremely efficient. The store was clean and very inviting.will definitely buy again from this store thank you
3 de novembro de 2024
Resposta da FatFace - TOTNES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Took ages for this style/ size to come…
Took ages for this style/ size to come back into stock. But really pleased I have now received the jacket.
13 de outubro de 2024
Resposta da FatFace - TOTNES
Hello Rachel
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
15 de agosto de 2024
Resposta da FatFace - TOTNES
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The click and collect service was fast…
The click and collect service was fast and staff in the shop were very helpful, especially as I was able to order a shirt in time for my partner's birthday which wasn't in stock in the store.
18 de agosto de 2024
Resposta da FatFace - TOTNES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy online ordering and store collection Ordering online was really easy and I…
Ordering online was really easy and I received emails to tell me when I could collect from store on a reminder when I forgot to do it! So I have my beautiful cotton linen shorts great fit great colour, love them
19 de agosto de 2024
Resposta da FatFace - TOTNES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality brand
Quality brand. Well made clothes which last and last. Store staff are friendly and well trained. Consistent sizing so on line orders fit every time.
16 de agosto de 2024
Resposta da FatFace - TOTNES
Hi Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brill staff in Fatface Totnes.
10 de agosto de 2024
Resposta da FatFace - TOTNES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy order process and very quick…
Easy order process and very quick delivery for click and collect in store. No hassle collecting and product just what I wanted.
5 de agosto de 2024
Resposta da FatFace - TOTNES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Free delivery to my local shop
Free delivery to my local shop. Parcel arrived quickly and I received a message to collect. Friendly helpful staff at the shop. Very pleased with the sunhat, which was safely packed in a box. Good quality at a reasonable price.
26 de julho de 2024
Resposta da FatFace - TOTNES
Good morning, Elizabeth.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new sunhat and continue to enjoy shopping with us.
Take care, JB
Totnes store great service
I purchased the Ruby polka dot jumpsuit in two sizes and delivered to Totnes store. Great service as always from the team there. Always friendly and happy to help. The jumpsuit was great and got the size I needed.
15 de julho de 2024
Resposta da FatFace - TOTNES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SM
New jacket
We visit some friends in Totnes (we live in Surrey) and I left my jacket at home. I went into Fatface to buy a jacket, Lisa was incredible helpful. I love my new jacket.
12 de julho de 2024
Opinião espontânea
Resposta da FatFace - TOTNES
Hi Lucy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - TOTNES
Hello Marie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Clothes you feel at home in
It started with one T shirt. Now I can’t stop buying from this shop.
Great quality and comfort for someone with a relaxed sense of style.
And, the staff are amazing.
27 de junho de 2024
Resposta da FatFace - TOTNES
Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always very lovely efficient and polite…
Always very lovely efficient and polite staff in totnes.
Clothes are fabulous
Thank you
9 de julho de 2024
Opinião espontânea
Resposta da FatFace - TOTNES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very helpful staff
30 de junho de 2024
Resposta da FatFace - TOTNES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I went to the Totnes branch of FatFace…
I went to the Totnes branch of FatFace and was served by Levi! Excellent service and very helpful and offered superb alternatives. As they did not have size 8 ladies flip-flops in stock I bought a size 8 in mens! Perfect a great solution! Thankyou
6 de julho de 2024
Opinião espontânea
Resposta da FatFace - TOTNES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your Flip Flops, and look forward to welcoming you back soon.
Take care. -GM
Always a pleasure to shop with FatFace…
Always a pleasure to shop with FatFace wether in store or on line.
Great quality clothes and excellent customer service
12 de junho de 2024
Resposta da FatFace - TOTNES
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had positive shopping experiences with us. We hope you love your purchases and look forward to welcoming you back soon!
Take care. -GM
Great quality
Lovely quality shirt .No problem returning a dress I ordered.The staff in the Totnes branch are extremely helpful and friendly.
26 de maio de 2024
Resposta da FatFace - TOTNES
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
The staff in the Totnes shop were very…
The staff in the Totnes shop were very helpful and friendly
23 de maio de 2024
Resposta da FatFace - TOTNES
Good afternoon, David.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Totnes store.
Take care, JB
Cargo trousers
Slight delay in receiving the order, but not a Fatface problem. Parcelforce! Excellent trousers which I will probably wear every day for the rest of the summer (and autumn and winter).
21 de maio de 2024
Resposta da FatFace - TOTNES
Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, CD
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