The staff at the store are so welcoming and helpful. We nearly always pop in on a Saturday to have a look at new stock and chat to the staff. Our springer spaniel Wilma loves visiting too as she wait... Ver mais
A empresa respondeu
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The charming young, male customer service adviser who ACTIVELY took an interest in my request, then went to the back of the shop to find exactly the item I had seen previously. I ended up... Ver mais
A empresa respondeu
Fantastic service. Simin was really helpful and went out of her way to find me a dress in the right size even going to the effort of calling another store and reserving it for me.
A empresa respondeu
We attended Witney fatface on Saturday to see if our order had arrived as our Grandson was up for the weekend and it was a present for him, the male store assistant went to check and came back and sai... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit 1A Marriotts Walk, OX28 6GW, Witney, Oxfordshire, Reino Unido
- 01993 708743
4,8
Excelente
107 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly and helpful
Great new stock in the Witney store ready for the Summer wardrobe refresh. Friendly staff ( served by Andrea who acknowledged me when I came in to the store and served me at the till). Tidy changing area.
13 de maio de 2022
Opinião espontânea
Resposta da FatFace - WITNEY2
Good afternoon!
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at our Witney store.
Take care, JB
Resposta da FatFace - WITNEY2
Good afternoon, Abi
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, JB
Bella deserves big praise
I had a faulty water bottle and had not got a receipt. I had submitted my email to a temporary member of staff who is no longer there and she had mis-spelt my surname. The manager - Bella was amazing. She looked back through the till and found my transaction when I bought the bottle so that I could have a refund and then ordered me a replacement bottle to be delivered to my home. She was very apologetic and did everything she possibly could to ensure that I received fair and excellent service. It took her a while but her customer service was absolute
24 de abril de 2022
Opinião espontânea
Resposta da FatFace - WITNEY2
Hi there, thank you so much for your wonderful review after your visit to Witney. This is so lovely to hear and your comments will be passed on to the store team. Thank you, LE
Resposta da FatFace - WITNEY2
Good afternoon,
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy your shopping experience.
Have a great day! DW
Very friendly and helpful staff with a…
Very friendly and helpful staff with a good range of stock.
15 de março de 2022
Resposta da FatFace - WITNEY2
Hello Rachel,
Thank you for leaving your feedback.
I am so pleased you had a great experience whilst shopping in our Witney store. We hope to welcome you back again soon.
Have a lovely evening!
Take care, CT
Superb customer service today from…
Superb customer service today from Agnese ( hour I have spelled this correctly). Thank you so much. J and E
13 de março de 2022
Opinião espontânea
Resposta da FatFace - WITNEY2
Hi Mark
Thank you for your review. Great to hear you had a good in store experience at Witney. Your feedback will be passed onto the team there. We really appreciate you taking the time out to review us. Enjoy your evening. MJ
First Class.…
Excellent attention from both members of staff today,
carried out with a light and sensitive touch. Full marks and thanks from me and my wife Rosie who also purchased a coat in the sale. Well Done.
5 de março de 2022
Opinião espontânea
Resposta da FatFace - WITNEY2
Hi, Thank you for leaving us this 5* review about your shopping experience in the Witney store. It's great reading such positive comments about the service you receive from our staff instore and that they where able to help you with your purchases. Have a lovely day! Take care, LM
Good quality.
Quick delivery, with easy and free returns. Friendly, helpful staff. Great range of styles and colours, and good quality.
4 de fevereiro de 2022
Resposta da FatFace - WITNEY2
Good afternoon,
Thank you for your 5* review. I am happy to hear that you have had positive experience. Have a great weekend. Many thanks-AB.
Resposta da FatFace - WITNEY2
Hi Tim, Thank you so much for your review, its great to hear about your positive feedback.
Have a great day, LM
Excellent service from Witney Store
During the Christmas rush, I visited the Fatface branch in Witney to purchase some gifts for family members. I was warmly greeted by the staff and dealt with by a wonderfully friendly employee called Agnese - considering the intensity of the Christmas shopping spree, it was refreshing to come to such a welcoming store. The products were fantastic and greatly received. I would happily recommend their products and their store in Witney.
2 de janeiro de 2022
Opinião espontânea
Resposta da FatFace - WITNEY2
Good Morning Jason!
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a great day! CA :)
Witney Shop
Witney Shop
We love the Fat Face clothes and the service in our local store makes the experience special. Very helpful and friendly staff. Special thank you to Daisy.
24 de dezembro de 2021
Opinião espontânea
Resposta da FatFace - WITNEY2
Aww thank you Daisy for writing us a 5 star review CP
Great for Christmas presents
Great for Christmas presents. Lovely staff who are happy to help! Also do NHS discount. Thank you
20 de dezembro de 2021
Opinião espontânea
Resposta da FatFace - WITNEY2
Hi Lexi, Thank you for taking the time to leave your 5* review. It is so wonderful to hear of your recent experience in Witney. I will be sure to pass your feedback on. Take care, LE
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