Fast delivery, friendly, helpful staff and convenient for myself that I can pick up in store. Love Fatface
A empresa respondeu
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Leia as opiniões dos outros
I visited the store in Worcester on 23rd June looking for something for my elderly dad for his birthday, I was welcomed by two members of staff. I asked for a little help as I was struggling to find... Ver mais
A empresa respondeu
Great service online and in our local Worcester store with lovely friendly staff. No issues with returns and always good quality items! Thank you :)
A empresa respondeu
Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
96 High Street, WR1 2HL, Worcester, Worcestershire, Reino Unido
- 01905 731204
4,9
Excelente
134 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always a pleasure to shop in Worcester…
Always a pleasure to shop in Worcester Fat Face. Helpful staff happy to serve.
4 de setembro de 2022
Resposta da FatFace - WORCESTER
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
What’s the biggest store in…
What’s the biggest store in Worcestershire as ordering amd sizes are a pain especially when you want a jacket at £269 so would prefer to go where there’s more stock. Worcester high st is tiny any help please
26 de junho de 2022
Opinião espontânea
Resposta da FatFace - WORCESTER
Good afternoon, Evesham and Cribbs Causeway are our bigger stores more local to you. I do hope that this helps and if you need anything else, please feel free to contact us via email or phone Mon-Fri, 9-4pm. Take care, - ES
I bought on line
I bought on line, spreading the cost but needed to exchange an item for a different size. Not straight forward ended up buying in the shop. Posted the the original as instructed. The service was first class.
10 de junho de 2022
Resposta da FatFace - WORCESTER
Hi Kevin,
Thank you for your 5* review. I am pleased to hear that you are happy with the service you have received online and instore. We really appreciate you taking the time to leave your comments. Have a lovely weekend! Many thanks-AB.
Very easy to deal with
15 de abril de 2022
Resposta da FatFace - WORCESTER
Good Morning Judy
Thank you for your 5* review.
I am so pleased to hear that you are pleased with the service you received from us.
I hope you have a lovely Easter.
- EP
This was my first online order from…
This was my first online order from Fat-face and i found it so easy. Went straight into Woman's Sale section and was able to just shop in my size which made it so easy. I never knew Fat Face went above a size 18 so was over the moon to see i could still find their lovely clothes in my size. Will be shopping online more often now.
26 de março de 2022
Resposta da FatFace - WORCESTER
Hello there,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received and the sizes that were available - we look forward to you shopping with us again :)
Have a great day! DW
Tried to return items to shop but a…
Tried to return items to shop but a small portion of the packing slip was missing, shop refused to take items back
7 de março de 2022
Resposta da FatFace - WORCESTER
Hi, I am sorry to hear this please don't hesitate to contact our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am5pm and we can assist you further. LM
The staff are are always friendly and…
The staff are are always friendly and helpful.
23 de fevereiro de 2022
Resposta da FatFace - WORCESTER
Hiya Jacqueline, Thank you for the 5 star review and great to hear you received such goods service. LM
Excellent service when returning jacket…
Excellent service when returning jacket with faulty zip.
3 de fevereiro de 2022
Resposta da FatFace - WORCESTER
Hi, Thank you for the 5* star review, I am so pleased that you shopping experience was so seamless. LM
Clothes are good quality and customer…
Clothes are good quality and customer service is excellent.
27 de janeiro de 2022
Resposta da FatFace - WORCESTER
Hi Jo,
Thank you for the 5 star review. Great hearing such nice feedback from our customers -CD
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