Bought a men’s cap for my husband, have trawled many high street stores and designer brands but Fatface are the ONLY brand which fit his bald head! He love’s your caps and can be seen wearing one come... Ver mais
A empresa respondeu
Localização
Alterar localização28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Had bought a top I loved the style & fit of so went into store to see if they had it in another colour. I was advised they had but it was now only available online in the sale. A lovely assistant he... Ver mais
A empresa respondeu
Lovely summer cotton cardigan Style is square cut, sits slightly low on hips Perfect over strappy top Keeps shape well
A empresa respondeu
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Reino Unido
- 01904 635788
4,5
Excelente
326 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Quality garment
12 de dezembro de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They are just great
They are just great! No issues no problems great after service.
Good quality things that last.
20 de fevereiro de 2026
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jean épais désagréable sur la peau.
15 de fevereiro de 2026
Resposta da FatFace - YORK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Good customer service on the phone
Good customer service on the phone. Very helpful staff.
11 de fevereiro de 2026
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer Service
Associate do not seem to be interested in the customers. They were just talking to each other.
11 de fevereiro de 2026
Resposta da FatFace - YORK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Uncomfortable & could not leave review on respective product page
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm.
Based on reviews published reviews I was expecting it to be soft, but it turns out to be too itchy even when washing with extra softener etc. Also, it's bulky and still not warm. I will sadly be putting this one into a charity bag.
I couldn't leave a review on the Fatface website, which I thought was a bit unfair though could be my system settings, hence sharing my experience here.
7 de fevereiro de 2026
Opinião espontânea
Resposta da FatFace - YORK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
2 items ordered
2 items ordered. both arrived correctly and on time at the shop to collect. Happy customer :)
12 de janeiro de 2026
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent fit.
16 de janeiro de 2026
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sale price was very good along with the…
Sale price was very good along with the service at the till.
4 de janeiro de 2026
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A smart jumper which fitted perfectly…
A smart jumper which fitted perfectly and of high quality and staff at the York store were extremely helpful.
6 de janeiro de 2026
Resposta da FatFace - YORK 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Always polite service and lovely shops…
Always polite service and lovely shops to visit. Good quality clothing too
23 de dezembro de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Product and price were very…
Product and price were very good,service was super fast,if I have any reservations it would be the delivery came a day earlier,than my requested day and was left on the door step all day (12 hours)in full view of potential theft as seems to be the trend these days. So the option of weekend deliveries is not really accurate, but over all great to deal with
17 de dezembro de 2025
Resposta da FatFace - YORK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
I have loved shopping Fat Face online…
I have loved shopping Fat Face online for several years but I won't be purchasing any more. In October 2025 I ordered a blouse and a faux fur gilet. The blouse arrived but the gilet never did. I tried with messaging in several ways and the phone number that was on my order with no success of any communication at all. One of their employees must have nabbed my gilet and just sent the blouse. I paid over $100 for that gilet. Extremely frustrating and disappointing. I guess this is the next level of shopping online: Being robbed by the company you purchase through.
22 de outubro de 2025
Opinião espontânea
Resposta da FatFace - YORK 2
Hi Laurene
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened, but we can't see that you have been in touch with us.
Please visit out Contact Us section of our website, where you will be able to speak to a member of our friendly team, who will be able to help.
Thank you, LE
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Short collection time period
Easy ordering. Collection from store was very efficient
15 de dezembro de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Disapointing
My order was weeks later than it should have been also the updates were not accurate on time scale also which leads to disapointment not a good experiance the shirt was great though
4 de dezembro de 2025
Resposta da FatFace - YORK 2
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Always good quality
4 de dezembro de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
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