You appear to be the only shop that is selling trousers that fit my size and shape, and of course they are beautiful quality, keep on selling them
A empresa respondeu
Localização
Alterar localização28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB
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Leia as opiniões dos outros
I have been buying FatFace goods for many years as their goods never fail to please. They also have a wide choice of goods so you are always going to find something to purchase. I still have a wardrob... Ver mais
A empresa respondeu
I’ve shopped with Fat Face for 16 years. Excellent men’s clothing for casual or outdoors.Online ordering and returns service is fantastic.Order 2 sizes and send back the one that doesn't fit. One of t... Ver mais
A empresa respondeu
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Reino Unido
- 01904 635788
4,7
Excelente
354 opiniões
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Great jacket…
Bought this to go over dresses and t shirts. The denim is soft and with the bit of stretch is easy to wear. I am between a 10 and 12 and bought the 12. It’s just right. I would say if between sizes- size up. The sleeves are not too long for me but I always turn them back anyway.
8 de junho de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Disappointing
I tried to use my 10%Teachers Discount in your shop in York. I provided a code, but was told that I needed evidence of teacher status unless using it online. As I am a retired teacher I didn't have this with me. I use the discount regularly in other shops, especially Seasalt
18 de maio de 2025
Resposta da FatFace - YORK 2
Hello, thank you for taking the time to leave your review. I am sorry to hear that you haven't had a positive experience whilst trying to use your discount code in store. This doesn't sound right. Please email fatfacereviews@mail.fatface.com for help with this. Thank you, CM
Order Collection.
Ease to or order, colloction on time. Very professional organisation.
23 de maio de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Customer service at Fatface excellent …
Customer service at Fatface is above excellent. I received my exchange before I’d even returned my goods .
6 de maio de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Colour looked very different online
Colour looked very different online, a much fresher green than expected, also a like the buttoned hem of sleeves
30 de abril de 2025
Resposta da FatFace - YORK 2
Hello Heidi, thank you for your review. I am so sorry to hear that item was not as you expected. Thank you for letting us know and we will feed this back to our relevant team. Thank you, CM
I haven’t received my order yet
I haven’t received my order yet. It was meant to be delivered on Thursday 24th April but I am still waiting
29 de abril de 2025
Resposta da FatFace - YORK 2
Hello Andrew, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Good quality garments at a reasonable…
Good quality garments at a reasonable price and because they are from the tall range they were a very good fit. Unfortunately the trousers were too short and had to be returned. This was also a very simple matter of calling into the nearest store and the financial part was quickly concluded
20 de abril de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely store
Lovely store. Very welcoming. Great to see items in person before buying. Friendly staff.
14 de abril de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
I gave this review 3 star ⭐️ due to excellent communication with emails that my order was ready to collect. But unfortunately the item I ordered was not the same colour of the image on the website but I understand that items can look different when seeing it for real ! so I had to return. But thank you for the service online & in store where I returned in York.
7 de abril de 2025
Resposta da FatFace - YORK 2
Good afternoon Nicola
Thank you for taking the time to leave your review. We're really sorry to hear that you weren't keen on the colour of your item, but we're pleased to hear that our store were able to help when you visited them.
Take care, LE
Absolutely love them next day delivery…
Absolutely love them next day delivery which was brilliant
6 de abril de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
cord trousers
Very helpful friendly service.items I ordered were fantastic.thankyou
4 de abril de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very happy with my order delivery company leave things to be improved. Thank you
Very happy with my order. Unfortunately del
13 de março de 2025
Resposta da FatFace - YORK 2
Hello Elizabeth,
Thank you for your review.
I am so pleased to hear you are happy with your recent order.
Have a great day!
Take care CT
Lovely clothes
Fatface sells really well made clothes that are comfortable. The clothes come in cheery colours. I love their coats, hats, tee shirts and jumpers in particular.
8 de março de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
I can’t review an order I haven't yet…
I can’t review an order I haven't yet received. Currently it's running over a week late and no sign of it so far!
5 de março de 2025
Resposta da FatFace - YORK 2
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Resposta da FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful purple T-shirt
Beautiful purple T-shirt, true to size, perfect quality, very pleased with my purchase! I collected in York store , all store staff very kind and helpful.
6 de fevereiro de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice to have xsizes that don't look old…
Nice to have xsizes that don't look old and frumpy. The only downside is that the sleeves are usually too long. But the clothes are comfortable
9 de janeiro de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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