I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Ver mais
A empresa respondeu
Localização
Alterar localização28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB
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Leia as opiniões dos outros
I’ve shopped with Fat Face for 16 years. Excellent men’s clothing for casual or outdoors.Online ordering and returns service is fantastic.Order 2 sizes and send back the one that doesn't fit. One of t... Ver mais
A empresa respondeu
Bought a men’s cap for my husband, have trawled many high street stores and designer brands but Fatface are the ONLY brand which fit his bald head! He love’s your caps and can be seen wearing one come... Ver mais
A empresa respondeu
Lovely dress as described and fits perfectly the length is just right too. I love this dress has pockets I’m sure I will wear it lots this summer
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Reino Unido
- 01904 635788
4,5
Excelente
328 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Comfortable top looks great
Comfortable top looks great, plus price and quick delivery.
2 de maio de 2024
Resposta da FatFace - YORK 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and comfort! We look forward to welcoming you back!
Take care.- GM
I ordered a dress for my daughter’s…
I ordered a dress for my daughter’s birthday on click and collect. When I checked with the store to see if it had arrived they advised that it hadn’t and they would investigate. It appears that the courier ‘lost’ the dress and they didn’t have another one to send. To say I was unhappy was an understatement
29 de abril de 2024
Resposta da FatFace - YORK 2
Hello,
Thank you for taking the time to leave your review.
I am sorry to hear you have not had a positive shopping experience with us, we are very sorry that your parcel was lost in transit.
If you have not yet received a full refund for this make sure to email us back at customerservices@fatface.com.
We will be sure to pass your feedback on for review.
We apologise for any disappointment caused.
Take care. -SW
Exceptional Quality
Had to return this item twice to find the right size (runs large) but it was easy and the turnaround time was fast. The quality of the clothing is always very high!
25 de abril de 2024
Resposta da FatFace - YORK 2
Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I haven’t received my parcel yet
24 de abril de 2024
Resposta da FatFace - YORK 2
Hello Katie
Thank you for your review.
I am so sorry to hear this,
I can see that your parcel is on it's way to the York store. If by the end of day tomorrow you still have not received the parcel please contact us at customerservices@fatface.com so we can look into this further for you.
EP
Recent order for a dress
My order was easy to place, I was emailed as soon as ready to pick up from my local store and the pick up was easy. Loved the dress!!!
23 de abril de 2024
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Resposta da FatFace - YORK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Pleasant helpful staff
Pleasant helpful staff, stylish shop with good size changing rooms. Clothes are well made in good fabrics
27 de abril de 2024
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had a positive experience at one of our stores. We look forward to welcoming you back soon.
Take care. -GM
Resposta da FatFace - YORK 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
ep
Resposta da FatFace - YORK 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
ep
Quick delivery
The bag was soft leather and a beautiful shade of green. I love it.
17 de abril de 2024
Resposta da FatFace - YORK 2
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Lots of choice
Well, I'm spoilt for choice. I love all the materials you use, the fit and the fine detail finish on items. Great quality too.
16 de abril de 2024
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.- GM
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your Blouse, and received your order promptly. We look forward to welcoming you back soon.
Take care.- GM
Great clothes and very efficient love…
Great clothes and very efficient love the trousers
13 de abril de 2024
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your purchases, and we look forward to welcoming you back soon!
Take care.- GM
Friendly staff
Friendly staff, I wanted a dress to attend a wedding but didn't want a posh frock that i would only wear once. Was shown the Adele dress that you can adapt to almost any social event. Good advice and a dress I can wear again and again.
12 de abril de 2024
Resposta da FatFace - YORK 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that the crew in our York store were so helpful and that you are loving your new Adele dress. I hope you continue to have a pleasant shopping experience with us.
All the best, MM
Everything I have purchased is perfect
Everything I have purchased is perfect. So pleased.
11 de abril de 2024
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your purchases, and we look forward to welcoming you back soon!
Take care.- GM
Half of my wardrobe is from fat face
Half of my wardrobe is from fat face.
Always met by friendly helpful staff
10 de abril de 2024
Resposta da FatFace - YORK 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Love this jacket
Love this jacket, not in my size/colour in store so ordered it on line.
Delivered quickly, packaged well, great value, recommend :)
8 de abril de 2024
Resposta da FatFace - YORK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - YORK 2
Good afternoon,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our York store to be so friendly when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Resposta da FatFace - YORK 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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