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FAXVIN provides VIN-based vehicle information services, including vehicle history reports and related data products for customers in North America and Europe.
440 N Barranca Ave #2060, 91723, Covina, Estados Unidos da América
3,2
10 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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The platform is extremely convenient. I was able to access all the information I needed, although having more detailed historical service records would be a helpful addition.
Resposta da FAXVIN
Dear Client,
Thank you for the 5-star review – we're glad FAXVIN was convenient, and we'll keep working to expand service history details.
Best regards,
FAXVIN Team
This service saved me from buying a care that had hidden salvage damage. The report came instantly, was simple to read, and gave me full confidence before making a decision.
Resposta da FAXVIN
Dear Client,
Thank you for the 5-star review – we’re glad the report helped you.
Best regards,
FAXVIN Team
Sold me info on bike that showed nothing.
No history on where bike was titled, registered , no dates , location or anything.
Was useless . Take your money but will not respond.
Company is not recommended.
They won’t respond to me at all.
Terrible customer service as don’t respond .
Resposta da FAXVIN
Dear Client,
We’re sorry to hear the report didn’t meet your expectations. Our reports are based on record availability from official and partner sources, and for some motorcycles the title/registration timeline (dates, locations, prior states) can be limited or not present in the underlying records.
Thank you for the feedback, and we apologize for the inconvenience.
Best regards,
FAXVIN Team
I want to give them a zero, this website is a SCAM!!!!!
THE POSITIVE REVIEWS BY OTHER PEOPLE ARE BOTs, do not trust this website, you would not want to waste your money here!! I am a Canadian , and they did not provide any vehicle info, even though on their website it states that they operate in Canada!
Resposta da FAXVIN
Dear Client,
We’re sorry to hear the report did not meet your expectations. Our reports are record-based and depend on what’s available from underlying national and regional sources, so for some vehicles (including in Canada) certain sections may be limited or not returned.
Before payment, we show a preview of what the report is expected to include for the specific vehicle, so customers can compare what they expect to see with what is likely to be provided based on available records.
Thank you for the feedback, and we apologize for the inconvenience.
Best regards,
FAXVIN Team
I inputted information for a few cars. Two I knew had accidents on the title and one was stolen. It told me none of that. The only information it gave me was the same as the free information they give when you type in the VIN number. This is a scam. I contacted them and they have not repsonded
Resposta da FAXVIN
Dear Client,
We’re sorry to hear the report didn’t meet your expectations. Our reports are record-based and can only reflect what’s available from underlying sources, so accident/theft/title events may not appear if they weren’t reported or matched to the vehicle record at the time.
We understand how frustrating that is, and we appreciate the feedback.
Best regards,
FAXVIN Team
the report was ok, but I would like it cheaper...
Resposta da FAXVIN
Dear Client,
Thank you for your feedback. We're glad the report was helpful, and we'll keep your pricing note in mind as we work on better options.
Best regards,
FAXVIN Team
I made a report from their site a few days ago, but they didn’t give me the report. After that, the customer who asked me to get the report never replied to me again. This is a total scam.
Resposta da FAXVIN
Dear Client,
We're sorry to hear this and understand how frustrating it is. FAXVIN reports are delivered instantly after a successful payment, but in rare cases delivery can fail due to technical or browser-related issues.
We will also review why our support team didn't respond to you in time and analyze what went wrong in your case to prevent similar situations in the future.
Thank you for the feedback, and we apologize for the inconvenience.
Best regards,
FAXVIN Team
I paid $12.95 in order to see the accident report from 2017 (from within same state where I reside). Info given was useless @odometer 1,400 when being sold new -- vs. odometer >30,000 miles when accident occurred.
Auction price 2024 not specified either.
As I said, a completely useless "report."
Resposta da FAXVIN
Dear Client,
We’re sorry to hear the report didn't meet your expectations. Our reports only show events that were actually recorded in the underlying sources – so if a vehicle wasn't serviced through an official dealer network or the incident wasn’t captured in police/insurance/title records, those details may not appear.
It would have been best to contact our support team so we could review what was available for that vehicle at the time.
Best regards,
FAXVIN Team
Bought a review and the report is empty .. customer service non existent. Stay away!
Resposta da FAXVIN
Dear Client,
We’re sorry the report didn't meet your expectations. Our reports are record-based, so if a vehicle has no dealer service, accident, or police/insurance/title records reported, some sections may appear blank.
Before purchasing, please check the Summary preview to see the approximate type and amount of information expected in the full report.
Best regards,
FAXVIN Team
Bought the service for my lexus, and the report was completely empty, the customer support ignored me, I suppose this is a scamming sevice.
Resposta da FAXVIN
Dear Client,
We’re sorry the report didn't meet your expectations. Our reports are record-based, so if a vehicle hasn't appeared in dealer service, accident/insurance, or police records, there may be little or no history to show.
Before buying, please check the Summary/Preview section – it indicates what information is likely available and in what volume.
Thank you for the feedback, and we apologize for the inconvenience.
Best regards,
FAXVIN Team
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