I'm not sure how it could have been any…
I'm not sure how it could have been any worse to be honest. No one there seems to understand English or be able to communicate in any way that isn't wasting time.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
FeedbackWhiz helps Amazon sellers increase profits, monitor, manage, and automate emails, product reviews, orders, and feedback. Build professional email templates that convert or automate emails with the Request a Review tool. Send or exclude emails based on triggers such as refunds, shipment, delivery, feedback, and repeat buyers. Track and manage all product reviews. Instant notifications whenever a review is posted. Monitor all product listings and get alerts when critical events such as hijackers, buy-box loss, and listing changes occur.
Santa Clara, 95050, Santa Clara, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I'm not sure how it could have been any worse to be honest. No one there seems to understand English or be able to communicate in any way that isn't wasting time.
The tool offers great features and meets expectations. I have had the chance to interact with their customer support a couple of times, and I'm certainly pleased. Their customer support exceeds expectations.
I signed back and subscribed after a few months of absence. And realized the feature I intended to use was missing/removed. I asked the support, and they clarified why it was missing/not working. I asked them for a refund since what I paid for wasn't working. They issued a refund right away on live chat. No wait time, no multiple back-and-forth emails, no whining, no screenshots asked for, no stupid questions asked, no forced upselling or cross-selling. It was just one message on live chat, and they did it.
The thing is, almost all the apps in this niche offer similar features with minimal differences, but what makes these guys stand out is their customer service. If I had to use a feature or service again, I'd subscribe with them again without a second thought. Thumbs up to their customer service.
Great feedback tool with listing change alerts. Gets the job done when you're trying to increase seller feedback and monitor all your listings in case someone changes something.
I’ve been using FeedbackWhiz for several months now, and I am impressed. It has made managing my Amazon seller account so much easier. The dashboard is user-friendly, and the automation tools for feedback and review requests have significantly boosted my customer engagement. The email templates are highly customizable, which makes them feel personal, and I’ve noticed an increase in positive reviews since using this service. Mustafa's support has been amazing – he's always quick to respond and goes above and beyond to resolve any issues! I highly recommend FeedbackWhiz to any Amazon seller looking to improve customer feedback and streamline operations.
Scammer they charge for a year and doesn't work. But won't refund you.
Real scammers. They charged me 115$ without me doing anything on theirs website and without subscribing. Extremely disappointed. Would make sure that more people and amazon sellers will understand what a real scammers threecolts are.
Honestly I do not know how or why I am the first person leaving a review for Feedback Whiz. I found this Amazon seller tool after a disappointing trial with a different company. After a couple days of using Feedback Whiz, I knew I had hit the jackpot. The functionality of the site is amazing. I signed up with the intention of automating emails for feedback, but I came out with so much more. I am now using their software for basic accounting as well. They offer a free trial (a lengthy one at that), there is no downside to at least giving them a try. You will not be disappointed. If you are very meticulous and like things to be perfect, you want things done immediately without lag or error, this is for you. It is incredibly user friendly, and their customer support is unparalleled. Specifically, support agent Gigi has been of a huge help to me. I did have a couple questions when first setting up this software, and she responded within an hour or two. I will also add that compared to other websites, their prices are incredibly reasonable. I will be paying $39.98 each month for this service after my trial, and this includes automated emails and the "profits" tab as well which lays out a P&L for me with detail. Highly recommend Feedback Whiz.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.