Feefo Opiniões 

913
TrustScore: 1 em 5

1,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Non sono neturali, non pubblicano le recensioni negative. Ho acquistato un frigo Haier e dopo 3 mesi si è rotto, ho scritto una recensione con gli aspetti positivi e il problema che ho avuto ma è stat... Ver mais

Classificada 1 em 5 estrelas

was contacted by feefo on behalf of Halfords to review a recent purchase. I gave the product 4 bars out of 5 in the three categories and this registered as GOOD when I did so. However when I saw... Ver mais

Classificada 1 em 5 estrelas

If you use this irritating relentless service, I give your company a bad review. Easy as that. Ridiculous way to harvest data.

Classificada 1 em 5 estrelas

A truly shocking experience. I left a one star review having purchased a car for just over £15k from a company called Fleet Sales Leicester Ltd. There was a mileage discrepancy with the vehicle becaus... Ver mais

Informações sobre a empresa

  1. Site de opiniões online
  2. Empresa de comunicação

Escrito pela empresa

Feefo operates as a closed platform, meaning we ensure that only verified customers—those who have actually used a product or service—can leave reviews. This approach helps maintain the credibility and reliability of the feedback you see on our site. In contrast, open platforms allow anyone to submit reviews, which can sometimes lead to less reliable or biased feedback. We believe that by verifying customers, we offer a more accurate reflection of user experiences.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

913 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 34% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(913)

162 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Ich rate dringend davon ab

Ich rate dringend davon ab, mit diesem Anbieter/Person irgendetwas zu tun. Kontaktaufnahme erfolgte privat über eine ausländische Nummer — völlig intransparent und unprofessionell. Statt einer seriösen Anfrage gab es Druck, widersprüchliche Informationen und Aufforderungen, Links zu öffnen bzw. Daten preiszugeben.
Konsequenzen für uns: Zeitverschwendung, Sicherheitsrisiko, null Vertrauen.
Wenn ihr Wert auf seriösen Umgang, klare Kommunikation und Datenschutz legt: hier seid ihr falsch. Melde- und Blockempfehlung.

3 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Feefo er en utroværdig portal

Som i mange andre anmeldelser, som jeg desværre først ser nu, har jeg lejet et sommerhus via NOVASOL.
De opfordrede mig til at skrive en anmeldelse af sommerhuset via portalen Feefo.
Jeg havde en meget positiv oplevelse af huset og beskrev det i positive vendinger og gav det fem ud af fem stjerner.
Efter omkring 14 dage fik jeg en mail fra Feefo, at de kun delvis havde frigivet en del af min anmeldelse, da jeg angiveligt skulle have skrevet noget, der iflg. GDPR-loven ikke måtte skrives. Dette er usandt !
Ligeså er den “delvise frigivelse” af min anmeldelse overhovedet ikke i overensstemmelse med det, jeg har skrevet. Jeg kan genkende enkelte ord, men resten er fuldstændig fri fantasi.
Men jeg forsøgte alligevel at bede dem sende min anmeldelse tilbage til mig, så jeg kunne tilrette den, samt oplyse mig om, hvad der var fejl i.
Min mail kunne bare ikke sendes, idet der stod, at deres mail-adresse var ukendt !
Derefter kontaktede jeg NOVASOL og bad dem hjælpe, men de oplyste bare, at de ikke kunne kontakte Feefo, så jeg måtte selv tage kontakt til dem, hvilket altså ikke var muligt.
Det stiller begge firmaer i et meget dårligt lys, og jeg forstår ikke, at NOVASOL vil benytte sådan en fuldstændig utroværdig og skandaløs portal.
Jeg kan kun opfordre alle til at lade være med at skrive en anmeldelse på Feefo.

27 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

What a load of rubbish.

What a load of rubbish.
Asked me to do a survey from a recent purchase from Haier. Didn't like my response and told me they didnt publish it. Talk about pander to the people paying you to run the surveys.
I would not trust a review published by them for any future purchases.

25 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Provide fake reviews

I just received a email from Feefo where they are telling me they had to reject my review as it does no show the merchant who they support in a positive light as my review was negative. They claim the word dodgy to describe a dodgy car dealer by the name RS Motors Nottingham on Autotrader was against their policy. These guys are not seriously independent and therefore none of their reviews should be taken seriously at all

20 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No longer trustworthy

Have just discovered that Feefo allow companies to manipulate their reviews!! So much for unlocking 'the value hidden in the voice of your customer.'

Feefo Case number: 31584981888

14 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I've just had a review of Currys…

I've just had a review of Currys rejected because it wasn't complimentary, why ask for my opinion then reject it? Shame on Currys and feefo.
Edit, I am puzzled by the reply, I was asked to leave a review of Currys, I did, and it was rejected. I will leave it to Trustpilot if they want to delete it.

17 de outubro de 2025
Opinião espontânea
logótipo da Feefo

Resposta da Feefo

Hi Michael,

Thanks for your feedback. It appears this review relates to your experience with Curry's rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting Curry's directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Classificada 3 em 5 estrelas

Feefo has a video stuck on my home…

Feefo has a video stuck on my home screen which cleared after a few hours, annoying.

10 de outubro de 2025
Opinião espontânea
logótipo da Feefo

Resposta da Feefo

Hi Mjr,

Thanks for your feedback. It appears this review relates to your experience with Money Supermarket rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting Money Supermarket directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Classificada 1 em 5 estrelas

Valutazioni falsate...

Valutazioni falsate....
Ho avuto una PESSIMA ESPERIENZA con Enjoytravel e dopo l'acquisto non hanno inviato l'email di valutazione.
Chiaramente sono truffe organizzate

10 de outubro de 2025
Opinião espontânea
logótipo da Feefo

Resposta da Feefo

Hi Bruno Fontana,

Thanks for your feedback. It appears this review relates to your experience with EnjoyTravel rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting EnjoyTravel directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Classificada 1 em 5 estrelas

Je confirme les avis négatifs

Je confirme les avis négatifs ne sont pas publiés. J’ai bien eu un mail me demandant mon retour sur un parking à Barcelone qui n’avait pas honoré sa prestation sans remboursement : difficile de mettre un avis positif ! Mon avis ne reflétait que la réalité mais il y a eu un refus de publication

8 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

After making this company aware they…

After making this company aware they are backing a company that sells dogey cars... they domt seem to care leave the owners own reviews up giving himself 5 stars but when you make people aware aboit the broken cars they take the reviews down

7 de outubro de 2025
Opinião espontânea
logótipo da Feefo

Resposta da Feefo

Hi Francis,

Thank you for bringing this to our attention. We understand your frustration regarding your experience and want to clarify our process.

Feefo does not, and cannot, manually change a customer's star rating; our systems are designed to reflect exactly what you enter. Because we are an 'Invite-Only' platform, reviews can only be submitted by verified purchasers. This system is specifically designed to prevent business owners from leaving themselves 5-star reviews, as a confirmed transaction is required to trigger a review invitation.

We never delete reviews simply because they are negative. In fact, we value and publish honest feedback—in 2024, 5% of all reviews posted on Feefo were 1-star ratings. Reviews are only moderated if they breach our moderation guidelines, such as sharing a service/delivery experience in a product-specific review area.

Our goal is to ensure feedback is helpful and compliant. If you'd like to know more about our moderation guidelines and how it works, please visit here: https://business.feefo.com/resources/how-we-keep-our-reviews-honest

To help get your voice heard, please check your inbox for an email from our moderation team explaining any necessary adjustments needed for your review. If you believe there has been a technical error with your rating, please contact us at support@feefo.com so we can investigate and resolve this for you immediately.

We are committed to fairness and transparency.

Best,

The Feefo Team

Classificada 1 em 5 estrelas

Heavily biased toward the reviewed…

Heavily biased toward the reviewed company.
Today they asked me to review a service provided by Halfords and then removed it because 'I hadn't received the product I was reviewing'
Ridiculous.

30 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

FeeFo Reviews are WORTHLESS

If you write anything critical about a company, they remove it. This is simply an advertising vendor for the companies that use them.

I would not believe a word of anything published on their website.

26 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The Hollies St Austell Review

We were asked to give a review for The Hollies in St Austell, after a weeks stay. (Booked with Cottages.com) I gave a full and fair review, to outline the good parts and the bad parts of our stay.
FEEFO didn't publish my review, because it wasn't a five star review for the cottage.
During our stay, we encountered a number of problems - The owner, was very nosey and due to the way that every window and the reserved garden in the rental property is overlooked by the owners property windows and clothes line right by two windows, we ended up keeping the blinds closed. The owner spent his day in a summerhouse overlooking the entrance of the cottage, every time we left the property, he would try to talk to us and tell us where he felt we should go, but we didn't need his help as we had visited Cornwall multiple times and it got to the point we would run to the car or tell him, we hadn't decided where we were heading, because it was way too much. Lastly the owner went into the cottage without any warning or our knowledge, I only found out later that day.
I have used Cottages.com on many occasions, but if they or Feefo, refuse to allow all reviews to be published then this is misleading and customers cannot trust the reviews on their site.

29 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Feefo are the worst company that I have…

Feefo are the worst company that I have ever dealt with, they steal money from innocent customers that no longer wish to use their useless service.
Do not use this company , I tried to cancel after one month which is easy with most honest companies but Thiefo forced me to pay £118.80 every month for the remaining 11 months - yes they stole almost £1400.00 from my small company.
I dont know how they can live with all of the one star reviews they get on TRUST Pilot.
Good ridence Thiefo

22 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not trust Feefo ratings

Like many others, I think they are a scam. The pretend to be impartial but they are absolutely on on the side of the consumer. I bought some items with a great Feefo rating only to find out they were a terrible organisation to deal with and their great rating was from a long time ago when they had different owners. I contacted Feefo to tell them that there were no new reviews and all of the old ones were not for the previous owners and did not reflect current performance it they could not have cared less.
Clearly they are only interested in making a profit from the suppliers and have no care for consumer protection.
Do not trust the Feefo ratings.

23 de setembro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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