I would seriously think twice before…
I would seriously think twice before buying a FEELWORLD product.
I ordered a BRAND NEW P6XL and received one that had already been returned by another customer. FEELWORLD confirmed this to me themselves. It also had two pretty bad scratches on the bottom and was missing some of the accessories that should have come with a new monitor.
What has really pissed me off is how long this has taken to get resolved. I contacted them right away, and after going back and forth they told me that if I wanted a new monitor, I would have to return this one first and then wait for them to receive it before they would send the replacement. That means waiting several more days just to get the monitor I originally paid for.
I told them I’m extremely busy and don’t have time to make a separate trip just to return a monitor that I never should have received in the first place. I even offered to dispose of this one through my work’s e-waste and just have them send me the new one. They refused.
Instead, they offered me 15% off, then 20% off, to keep a used, scratched monitor that I paid for as NEW.
I’ve bought several FEELWORLD monitors before and have trusted the brand, which is why this has been so disappointing. I’m a videographer and rely on this kind of equipment for my work. I expected much better from a company I’ve bought from multiple times.
At this point I’m seriously reconsidering buying FEELWORLD products again. If this is how they handle it when they send a customer a used product that was supposed to be new, I would personally look at other brands before buying from them.
I’m still giving them an opportunity to fix this, and if they actually resolve it I’ll update this review. But as of right now, I absolutely would not recommend buying directly from FEELWORLD.






