I am glad to say from the time that I picked up the phone to the time I got the car they were very professional and polite. If I had any questions or concerns about the vehicle or any other issues wit... Ver mais
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I am glad to say from the time that I picked up the phone to the time I got the car they were very professional and polite. If I had any questions or concerns about the vehicle or any other issues wit... Ver mais
A empresa respondeu
I contacted female friendly finance after seeing it on Facebook it was my last resort to try get finance on a new car or save up a huge lump sum to pay off my current car as I was rejected from p... Ver mais
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I honestly couldn’t recommend Simon at Female Friendly Finance enough. His communication throughout the whole process was fantastic. He read and replied to my messages pretty much instantly an... Ver mais
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I can highly recommend Female Friendly Finance! They were incredibly helpful and went above and beyond to help me purchase my car. A special thank you to Jo, but especially to Rosie, who was absolute... Ver mais
A empresa respondeu
We are a broker with a difference. We run a comparison to find you the best deals available. A team of female customer service members who will deal with your application from start to finish for those who prefer to deal with females in a male dominated industry. We focus on customer service as a top priority. Our sales team are some of the best in the country. We work with over 30 plus lenders. We are experts in our sector. With us you are giving yourself the best chance of getting approved and purchasing your new vehicle. We have access to thousands of vehicles via our group stock of dealers and suppliers. This will give you piece of mind that whatever car you desire we have the availability of 99% of vehicles.
KEA 1, Grnd Flr LHS North Mersey Business Centre Woodward Road, L33 7UY, Liverpool, Reino Unido
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Had John help me secure car finance, I’ve absolutely hated trying to find car finance as you spend days at a time on and off the phone waiting and hoping to be accepted. I applied to female friendly finance as a last resort with not much hope and I still can not believe how smooth, easy, and straight forward it was! I haven’t got good credit and I’m a single mum. John pulled his magic and got me car finance! If you’re reading this review and feel you won’t get accepted, please give it a go because you will honestly be so surprised. I needed this so badly and nearly cried when he confirmed all has been sorted and payment is being released! Picking my new car up in a few days and I am so HAPPY! Thankyou John.

Resposta da Female Friendly Finance
Rachel was outstanding at helping us find the right deal and keeping us updated, went above and beyond and can’t thank her enough!

Resposta da Female Friendly Finance
The customer service from those I had contact with (Harry and Gill) was great. Very helpful and friendly. My application was a bit complicated and took a while, but they always maintained contact to update and tried their best to help. They were successful in helping. I would definitely recommend to anyone in the future.

Resposta da Female Friendly Finance
Great response and fast action, listened to my requests and made the steps very clear. Very handy to manage the communication via WhatsApp. Thank you for your help throughout the process!

Resposta da Female Friendly Finance
Used these twice now. Recently worked with Barry to purchase my new car and helped me with my then current car. Really happy with my service would definitely recommend!

Resposta da Female Friendly Finance
I can't thank Gill enough for her incredible help in getting my car finance sorted and helping me find my dream car! She truly listened to my preferences, was so patient throughout the process, and never made me feel pressured. Her knowledge and support made everything so smooth and enjoyable. If you're looking for someone who genuinely cares and goes the extra mile, I highly recommend her. Thank you so much, Gill, you're amazing!

Resposta da Female Friendly Finance
Very happy with the service provided, John was helpful and knowledgable and knew exactly what to look for based on what I wanted, any questions I asked for were answered swiftly, great aftercare with the team too, I would recommend, had no issues at all.

Resposta da Female Friendly Finance
Im very pleased and happy with the experience of using FFF. They were so helpful in finding a car for my needs. It was so much easier using whatsapp as communication between myself and them. I spoke with Gill to begin with as a warm welcome with them, and then Barry was amazing at finding the right car and setting everything up for me. I would definitely recommend these lovely people for sure.

Resposta da Female Friendly Finance
I’m reviewing this company after just under three months of using the car they sourced for me. I always feel it’s important to give a balanced view…
Pro’s are it’s convenient and can be quick using their WhatsApp communication to buy a car, they also do their utmost to source finance for you no matter your credit rating. Even late at night and on weekends.
Cons - Which far outweigh the convenience of a third party company sourcing your car in my experience…
I really wasn’t ever sure of who I was dealing with in terms of human interaction, I’m also now stuck with a car that has multiple issues and the only communication is through Whattsapp. They haven’t called me, or responded formally to my email.
I would warn anyone to be mindful that you’ll need to sign your finance agreement before you pick up your car or even test drive it. For example I didn’t realise my car would have particularly noisy indicators until I picked the car up. When I picked the car up the dealership also found their communications with FFF to be less than professional- one line emails for example and slow replies.
The location could be a good hour or even many hours away from your own location. So if repairs are needed expect the dealership that female friendly finance use to make you go back to them; even though the finance company they used told me female friendly finance would sort it so a local garage closer to me could fix the problems. Female Friendly Finance did not offer to assist or ensure I’m not spending my own cash to get said repairs done. The most that was offered was a courtesy car. That didn’t help me getting to the dealership in the first place though and would have involved me paying the fuel there and back and childcare costs as there was no guarantee of the car being repaired within the time frame of school pick up.
Customer service, originally helpful and happy to search and search for a suitable car. However the minute you raise an issue it’s put back on you as the customer and pointed out that you signed documentation.
They don’t go beyond what is basic in terms of after sales support, they are argumentative and need chasing up for responses.
I’m now left to sort out a faulty car that I bought through this company less than three months ago. All at my own cost as I can’t travel to the dealership that they sourced for me to purchase the car from. It’s interesting that they call themselves “Female Friendly” given they’re happy for a single mother to foot childcare costs, extensive fuel costs just to get a car repaired that they sourced.
Be prepared to be told repeatedly that you signed paperwork and for no accountability to be taken from this company in terms of actual tangible help. I really regret using this company as I’m now left with a faulty car after less than three months of signing the agreement with them, and with another 57 months worths of
payments to make. I would really recommend avoiding them at all costs. No doubt you’ll see a contentious reply to this review, which I would consider a huge red flag in and of itself.

Resposta da Female Friendly Finance
I had an amazing experience such a quick reliable company literally got approved in 1 day and owned my new car 2 days later. John was on hand for my many questions and always replied super fast. Highly recommended

Resposta da Female Friendly Finance
Great 👌 as I nearly gave up they carried on searching for a car for me very happy thankyou

Resposta da Female Friendly Finance
Very quick and very affordable, couldn't have found a finance better than these very professional and lovely staff members

Resposta da Female Friendly Finance
I have never bought a car this way before, female friendly finance have made the experience so much easier and couldn't of done any more to help me. My thanks to Hannah and John for finding a perfect car for me so quickly.

Resposta da Female Friendly Finance
Dealt with a lady called Rachel, she is a real credit to you. Listened to my needs and did an amazing job helping me to source the right car for me. Always available even when I am sure she should have clocked off for the day. Thank you so much Rachel you superstar 🌟

Resposta da Female Friendly Finance
From the start of my application to the end the service and staff have been amazing helped me every step of the way ❤️

Resposta da Female Friendly Finance
I have been dealing with a super lady called Jill.
She has made my dream of owning a 4x4 come true.
Informative, helpful and friendly.
I would definitely recommend her and the company to anyone
searching for their next vehicle.
Thank you so so much.

Resposta da Female Friendly Finance
It's difficult to articulate in a review just how wonderful this company is. They contact you via WhatsApp, find the right finance package for you and keep you updated at all times. They liaised with Arnold Clark and me until everything was in place and my car ready to be picked up. Rachel was who I dealt with and she could not have been nicer. She answered all my quesrions within minutes and had my finance done within the day! I cannot recommend this company enough. There is a reason they have basically 5 stars from everyone. Their customer service is outstanding. If you're wondering whether to use them - you should! You will get help from start to finish and at the end a car you love. Excellent company.

Resposta da Female Friendly Finance
After my head gasket blowing on my car, I was ridiculously stressed at the thought of finding a new car, I contacted Female Friendly Finance on the Friday evening and by lunch time Monday I had chosen my car, and had all the finance in place. They couldn’t have made it any easier if they tried, all done conveniently by WhatsApp so I could deal with everything as and when I could between working. Barry sent me cars and provided me with guidance then Hannah completed everything. Amazing company. 100% recommend

Resposta da Female Friendly Finance
Great service from start to finish. Helpful advisors and headache free

Resposta da Female Friendly Finance
Very friendly service, from start to finish, only took two days to sort finance, pick car and then car delivered would recommend them.

Resposta da Female Friendly Finance
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