Fenix Protect Opiniões 2235

TrustScore: 3.5 em 5

3,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

scam letter recd from this company for a brand new car, stating that my warranty was expired. said that if i dont call by this date that i will have lapse of coverage. please as promised, i hope i... Ver mais

Classificada 3 em 5 estrelas

The gentleman was very nice and polite, but not a lot of given information about the company. Like the name of the company in history on the company.

A empresa respondeu

Classificada 5 em 5 estrelas

I ended up not getting an Ext. Warranty at the time being, therefore I cannot speak about the product. I will however speak about the quality of service. Fenix Protect has a great customer service. I... Ver mais

Classificada 5 em 5 estrelas

Communication very well!! Understandable and very excepting of our family situation and found us something we could afford and not have to feel rushed of worried

Informações sobre a empresa

  1. Companhia de seguros de automóveis

Informação fornecida por diversas fontes externas

Vehicle Service Contract Provider


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 64% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

scam letter recd from this company for…

scam letter recd from this company for a brand new car, stating that my warranty was expired. said that if i dont call by this date that i will have lapse of coverage. please as promised, i hope it is your final attempt.

15 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scamming scammers that scam people out…

Scamming scammers that scam people out of money for fake coverage

4 de abril de 2026
logótipo da Fenix Protect

Resposta da Fenix Protect

The policy we set you up with is a 3-year Platinum Home Warranty. This is not a scam, this policy has an A+ Administrator that has been in over 20 years. Please contact Customer Service to answer any questions you may have.

Classificada 3 em 5 estrelas

The gentleman was very nice and polite

The gentleman was very nice and polite, but not a lot of given information about the company. Like the name of the company in history on the company.

9 de abril de 2026
logótipo da Fenix Protect

Resposta da Fenix Protect

We would be happy to answer any questions you may have. Please contact Customer Service and they will give you any information you need.

Classificada 1 em 5 estrelas

They sent me a letter clearly implying…

They sent me a letter clearly implying that I’m supposed to call them about buying their warranty and would be in legal trouble if I don’t. Obviously nothing ver explicitly stated but also they obviously know what they’re doing is intentionally deceptive

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Communication very well

Communication very well!! Understandable and very excepting of our family situation and found us something we could afford and not have to feel rushed of worried

29 de março de 2026
Classificada 1 em 5 estrelas

Shady!!!

This company operates in a sneaky manner. They send threatening letters and phone calls about your warranty expiring. The letters don't indicate who they are from. Then when you call to confirm it's the warranty from the dealership they lie and say it is. They did send me my refund but hassled me during the process & a few days afterward about keeping the policy. When I do buy an extended warranty, it won't be with a company that operates in such an underhanded manner.

10 de março de 2026
logótipo da Fenix Protect

Resposta da Fenix Protect

Our letters are not meant to be threatening; however they are time sensitive. We apologize if there was any misunderstanding in who the coverage is through. We are not affiliated directly with the dealership. We do have fleet accounts with multiple companies to ensure any Customers needs are taking care of efficiently. Our policies can be used at any Dealership or licensed repair facility nationwide.

Classificada 1 em 5 estrelas

I just bought a new car with the best…

I just bought a new car with the best warranty I don't need this Fenix Protect! They sent me a car recall letter to trick me into calling. I never even knew the name of the company until I got the email. This is false advertising and I want to cancel and get my money back!

4 de abril de 2026
logótipo da Fenix Protect

Resposta da Fenix Protect

We apologize for any confusion. However, the letter you received from us does not state "recall" anywhere on the offer. I do show your account has been cancelled per your request.

Classificada 1 em 5 estrelas

I told him I wanted to cancel the whole…

I told him I wanted to cancel the whole thing and also said it was going to only be 150 to do it and he charged me 350 after I told him I wanted the whole thing canceled

4 de abril de 2026
logótipo da Fenix Protect

Resposta da Fenix Protect

The amount processed on your account was $150. I do show your account has been cancelled and you will receive the refund in 3-5 business days.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais