Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
As other reviewers have alluded to - appalling customer service. Placed a £600 order 4 days ago and paid a premium for express shipping. Still no indication given as to when any of the item... Ver mais
A empresa respondeu
Sadly with a hand crafted item, the packaging let it down. With a metal rod poking through the cardboard and various holes in the box, along with the leather item only protected by a very thin bit of... Ver mais
A empresa respondeu
The metal work and attention to detail is everything I would have hoped for with custom workmanship. Our 'hobby' needs more quality companies like 'Fetters'! 2 suggestions: design - the neck r... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Founded in 1976, Fetters crafts quality BDSM products and accessories from our workshop and showroom in the heart of Warwick.
Informações de contacto
3 Emscote Mill, Wharf Street, CV34 5LB, Warwick, Reino Unido
- 01926 419 676
- support@fetters.co.uk
- fetters.co.uk
2,7
Mau
231 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My order arrived ...
My order arrived .... wow ... good service, thank you
9 de junho de 2017
Opinião espontânea
I haven't received my item yet.
7 de junho de 2017
Opinião espontânea
Resposta da Fetters
Hi Alan,
Your order was dispatched on 31 May 16. It appears you selected the wrong country during checkout so the estimated delivery date you were shown on our site would have been incorrect. Please rest assured your order is on it's way but it will take a little longer than the UK quoted shipping time of 2 - 5 days.
Many thanks,
- Pete
Goods sturdily made and exactly as …
Goods sturdily made and exactly as described. Well worth the extra money for the quality. Jim Stewart would still be proud of his company.
29 de maio de 2017
Opinião espontânea
very good service would recommend.
23 de maio de 2017
Opinião espontânea
Excellent quality and design
The build quality of the swing frame is excellent, top marks. The swing is of very good quality leather, extremely comfortable and the padded headrest exct
18 de maio de 2017
Opinião espontânea
Fast and professional 🤗
17 de maio de 2017
Opinião espontânea
Portable stockade
The metal work and attention to detail is everything I would have hoped for with custom workmanship. Our 'hobby' needs more quality companies like 'Fetters'!
2 suggestions: design - the neck restraint needs to be adjustable to prevent choking. Also an additional 3 inches of leather if using padding insert.
Canvas carrying case zipper arrived broken about 1/3 down. Because of metal weight I would suggest using a heavy duty zipper.
16 de maio de 2017
Opinião espontânea
Excellent and quick service
Excellent and quick service. The quality of the item is fantastic!
30 de abril de 2017
Opinião espontânea
First class company very fast delivery
First class company very fast delivery
Will shop with fetters again
29 de abril de 2017
Opinião espontânea
First class
Honestly, the website seemed a much classier affair than any other I had seen. It gave me total confidence in my purchase which was vindicated when the item arrived: excellent quality, lovingly packaged. A first rate experience on the whole. Thanks.
27 de abril de 2017
Opinião espontânea
Excellent as always.
Always a pleasure to deal. Excellent products and very good service/
25 de abril de 2017
Opinião espontânea
Brilliant fast post trustworthy
Brilliant fast post all good plain packaging well packaged I WILL BE USINGVTHESE AGAIN ASAP
20 de abril de 2017
Opinião espontânea
Great service.will buy again
18 de abril de 2017
Opinião espontânea
Squarepeg Puppy Tail
Item arrived extremely fast. Wasn't exactly what I expected. Was listed as normal puppy tail but happy puppy arrived, not too big a deal as it's what everywhere else sells just thought I'd found the one place with that version
4 de abril de 2017
Opinião espontânea
Resposta da Fetters
Hi Matt,
Sorry to gear you received the wrong tail. A member of our support team will be in touch shortly.
Kind regards,
- Pete
👍👍
Great product. Quick shipping on in stock items. Discrete exterior and cute internal packaging.
21 de março de 2017
Opinião espontânea
Excellent quality, excellent service.
Items arrived faster than expected and were of excellent quality.
One item was not quite what was expected but not disappointing enough to follow up.
8 de março de 2017
Opinião espontânea
What happened to Fetters?
Seems Fetters has joined the ranks of all the other B rated leather companies using cheap strapping instead of their usual latigo leather. The holes were rough and punched very poorly. I own a closet full of Fetters gear going back over 15 years and trust me, the set I just got is not the same.
The iron collar I ordered in a small and got a large. The head cage and cravat were okay but it took 8 weeks to get my order.
I wouldn't mind the wait if things were correct and of the same quality Fetters was known for. Sad.
8 de março de 2017
Opinião espontânea
Resposta da Fetters
Hi Steven,
I'm very sorry to hear that you're unhappy with the products you've received. I believe our team are in contact via email to address this further but thank you for bringing it to our attention. Customer feedback is really important to us and we'll do our best to resolve your issue.
Regards,
- Pete
Truly Incredible Quality
The craftsmanship and detail that goes into the design and construction of every Fetters product is incredible.
28 de fevereiro de 2017
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.