Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Really impressed with the service. They completed the job incredibly quickly, and the staff were so pleasant and helpful throughout. It’s rare to find such efficiency combined with such a friendly app... Ver mais

Classificada 5 em 5 estrelas

I’ve been into Fields Jewellers in Dundrum a few times over the last few months, and every visit has been consistently excellent. The whole team is incredibly welcoming and helpful, and Jess in part... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I bought my partner a white gold ring for Christmas and 12 weeks later a diamond fell out, I brought it back to fields so they can repair it, they wouldn’t repair it for free because it’s wear and tea... Ver mais

Classificada 5 em 5 estrelas

Edbha knew her product and was most helpful to us in making a selection for my wife's 70th Birthday. She was very patient with us as we took time to select from the vast range of beautiful items tha... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria
  2. Negociante de diamantes
  3. Joalheiro
  4. Fabricante de joalharia
  5. Relojoaria

Informação fornecida por diversas fontes externas

Choose Fields the Jeweller for diamonds, jewellery, watches and more to buy online and in our showrooms nationwide - for friends, for family, for you.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

107 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Really impressed with the service

Really impressed with the service. They completed the job incredibly quickly, and the staff were so pleasant and helpful throughout. It’s rare to find such efficiency combined with such a friendly approach—highly recommend!

15 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I bought my partner a white gold ring…

I bought my partner a white gold ring for Christmas and 12 weeks later a diamond fell out, I brought it back to fields so they can repair it, they wouldn’t repair it for free because it’s wear and tear, but I only bought the ring 12 weeks ago I told them and they said no we can’t repair it for nothing, would never buy from fields again, also they had the ring for 4 weeks as thy send their jewellery to Glasgow. An absolute joke of a company.

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Staff

I’ve been into Fields Jewellers in Dundrum a few times over the last few months, and every visit has been consistently excellent. The whole team is incredibly welcoming and helpful, and Jess in particular always goes above and beyond to make sure I find exactly what I’m looking for. Their knowledge and genuine interest in helping customers really stand out. Fields Dundrum is definitly my first choice jeweller because the service is always top‑class and the staff make every experience a pleasure.

31 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good afternoon,

Thank you for your 5 star review!

We’re delighted to hear that every visit to our Dundrum store has been such a consistently excellent experience.

We look forward to welcoming you back again soon.

- Hannah

Classificada 5 em 5 estrelas

Great service from Lucy

Very friendly and knowledgeable service.

6 de abril de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good afternoon,

Thank you for your 5 star review!

We’re delighted to hear you found our service both friendly and knowledgeable.

We really appreciate you taking the time to share this and hope to welcome you back again soon.

- Hannah

Classificada 5 em 5 estrelas

Love the place

Love the place. The staff are brilliant. Always know whats ideal for what you have in mind...

22 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good afternoon,

Thank you for your 5 star review!

We’re delighted to hear you love visiting us and that our team consistently helps you find exactly what you’re looking for.

We really appreciate your kind words and look forward to welcoming you back again soon.

- Hannah

Classificada 2 em 5 estrelas

Misleading prices and poor customer service

I visited Fields on Grafton Street with my goddaughter and her mum to buy a bracelet for her upcoming communion, which should have been a special and memorable occasion.

The bracelet my goddaughter chose was clearly labelled at €55. I informed the sales assistant that I had a loyalty account entitling me to a 10% discount, so I expected the total to be €49.50. However, I was told the price was €67.50 due to a supposed price increase. When I pointed out that they are obliged to honour the displayed price, the assistant said she would check with her manager.

Upon returning, she said they could reduce it to €55 but would not apply the loyalty discount, claiming they were already giving me a €20 discount. I explained that this was not a discount but simply honouring the marked price. The sales executive, Sarah, was rude and dismissive throughout and ultimately said the best she could do was €50—still not the correct discounted price.

This situation was caused entirely by incorrect pricing in-store, yet it was handled poorly and without professionalism. What should have been a happy experience for my goddaughter turned into an uncomfortable and embarrassing one. I left feeling disappointed with both the service and the way the issue was handled.

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Athlone branch

Lovely friendly staff in Athlone and very helpful +good quality jewellery at fair prices

6 de abril de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good afternoon,

Thank you for your 5 star review!

We’re delighted to hear you had such a positive experience in our Athlone store and that our team were friendly and helpful throughout your visit.

We look forward to welcoming you back again soon.

- Hannah

Classificada 5 em 5 estrelas

Excellent service

Ordered an necklace online for my niece,quick and easy,great price and super fast delivery,highly recommend,thank you

1 de abril de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Hi Lorraine

Thank you fot you 5 star review

- Aoife

Classificada 5 em 5 estrelas

Grafton shop

Emma was fast, helpful and very friendly, she made sure I was comfortable with what I was buying and was knowledgeable on the subject.

31 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Hi Amy

Thank you for your kind 5 star review

We are thrilled Emma could assist you with your purchase

- Aoife

Classificada 5 em 5 estrelas

Great shopping experience

Many thanks to Sraven and Caroline in the Mahon point store for their help selecting a first communion gift. Very happy to recommend this store and their lovely staff.

28 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good Morning

Thank you for your 5 star review

- Aoife

Classificada 5 em 5 estrelas

Staff are so friendly and helpful.

Staff are so friendly and helpful.. Also so patient, I can be indecisive when choosing jewellery. Never had a bad experience on the Swords branch

28 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good morning,

Thank you for your 5 star review!

We’re delighted to hear that the team at our Swords branch have always been friendly, helpful, and patient, even when decisions take time

We look forward to welcoming you back again soon!

- Hannah

Classificada 5 em 5 estrelas

Great Service

My necklace arrived very promptly. It is of very good quality and looks exactly as in the image.
It was beautifully packaged, and included a gift box, bag and crepe paper so I do not have to do anything else, which is great!

31 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good morning,

Thank you for your 5 star review!

We’re delighted to hear that your necklace arrived promptly, met your expectations, and was beautifully packaged.

It’s wonderful that everything was ready to gift straight away!

- Hannah

Classificada 5 em 5 estrelas

Very pleasant Casheir

28 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good morning,

Thank you for your 5 star review!

We’re delighted to hear you had a pleasant experience with our cashier.

We look forward to welcoming you back again soon!

- Hannah

Classificada 5 em 5 estrelas

Ask for Edbha - great product knowledge

Edbha knew her product and was most helpful to us in making a selection for my wife's 70th Birthday. She was very patient with us as we took time to select from the vast range of beautiful items that were of interest to us.
She helped us choose the perfect gift!
It was packaged up very professionally and we are delighted with our purchase!!

25 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good morning,

Thank you for your 5 star review!

We’re delighted to hear that Edbha provided such helpful, patient, and knowledgeable service while you chose such a special gift for your wife’s 70th birthday.

We hope your wife had a fantastic birthday, and we look forward to welcoming you back again soon!

- Hannah

Classificada 5 em 5 estrelas

I buyed a michel kors watch .it is just…

I buyed a michel kors watch .it is just awesome and other products too.

26 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good morning,

Thank you for your 5 star review!

We’re delighted to hear that you love your Michael Kors watch and that you’re happy with our other products too.

Enjoy your purchase, and we look forward to welcoming you back again soon!

- Hannah

Classificada 5 em 5 estrelas

Friendly and helpful

Vihanga was so helpful and knowledgeable and was willing to spend time while i made my mind up about an item of jewelry. I have no hesitation in recommending Fields athlone for all your jewelry needs. Excellent service

27 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good Morning,

Thank you for your 5 star review!

We’re delighted to hear that Vihanga provided such helpful and knowledgeable service, and took the time to support you in choosing the perfect piece.

We really appreciate your recommendation of our Athlone store.

We look forward to welcoming you back again soon!

- Hannah

Classificada 5 em 5 estrelas

Conor was most helpful and friendly

Conor was most helpful and friendly. He gave an excellent service.

24 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good afternoon,

Thank you for your 5 star review!

We’re delighted to hear that Conor provided such helpful and friendly service.

We look forward to welcoming you back again soon!

- Hannah

Classificada 2 em 5 estrelas

Big jump in prices

A necklace I viewed online for €27 had gone up overnight to €40. It was still available online at €27, I had to buy it in store as no time for delivery unfort.

24 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good Morning

Thank you for your feedback

We are very sorry you are unhappy with the recent price changes.

Unfortunately these changes are out of our control

- Aoife

Classificada 5 em 5 estrelas

Excellent service

Drogheda
Excellent service,
I have never met friendlier staff,
I really enjoyed my time there.
Thanks girls for your kindness, you are the best 🤩🤩🤩🤩🤩

Rozsa

23 de março de 2026
Opinião espontânea
logótipo da Fields

Resposta da Fields

Good afternoon,

Thank you for your 5 star review!

We’re delighted to hear you had such an enjoyable experience in our Drogheda store.

We really appreciate your support and look forward to welcoming you back again soon!

- Hannah

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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