Fieldskill Ltd - Business Workplace Essentials Opiniões 

189
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve been buying from these guys for a couple of years now and they are absolutely exceptional. Every order has been handled professionally and efficiently, and the level of service is consistentl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely best Customer service I have ever experienced. I am small private customer who only get couple of small orders a year but I am always greeted and treated like a valuable customer. Gabi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been really impressed with FieldSkill. Customer service has been great even on small orders. Communications have been clear and prompt they respond to emails quickly and are good at updating on... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a wonderfully generous company! I called needing a flipchart pad for some training that we are delivering for our staff tomorrow; we run a residential care service for adults with autism and co... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de materiais para escritório
  2. também em
  3. Fornecedor de material para escritório
  4. Grossista
  5. Loja de materiais para embalagem
  6. Loja de mobiliário de escritório

Escrito pela empresa

Established over 40 years ago, we still hold true to our overriding principle of providing a quality product with an unparalleled level of customer service. Our aim is to supply everything your business needs in its day-to-day running whether it is stationery for the office, packaging materials for the warehouse, or janitorial products for the whole building. We only deal with local firms for several reasons. Most importantly, it allows us to really get to know our customers, their needs, and what is important to them. By understanding this we aim to build a long-term relationship and provide a service that best suits you, something only an efficient local firm can offer. We try and make the life of a busy buyer simpler. Once you place an order with us you can rest assured that it is in reliable hands and you can concentrate your valuable time on other things. So, if you are responsible for buying packaging materials, janitorial supplies, stationery, or office furniture and you want to use a local firm you can trust, give us a try.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

189 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(189)

12 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

No instructions or bolts for the desk

Ordering my desk was very easy off the website. Delivery was quick. When I opened the boxes there weren't any bolts or instructions to fix the desk together. I called customer service who, at first didn't believe me, and then said I had to prove it wasn't there by sending a picture of the desk via email (no idea what the point in this was). I sent the picture and was told I would receive the rest of the stuff in the post. After a few days I still hadn't received anything. At this point I have a disassembled desk in my small office space which wasn't ideal. I contacted again and said they would look into it. I got a reply to say the post has been lost so they will send another by courier. I then received a box with random bolts and bits and no instructions. Eventually I put the desk together with loads of spare parts so hopefully I have done it correctly but who knows?!
The desk looks nice though.

21 de novembro de 2023
logótipo da Fieldskill Ltd - Business Workplace Essentials

Resposta da Fieldskill Ltd - Business Workplace Essentials

Daniel, thank you for your review and for bringing these issues to our attention.

We apologise for the inconvenience and frustration you experienced with your desk order and assembly. We value your feedback and are committed to continuously improving our customer service.

We have taken steps to prevent these issues from recurring, including enhanced order checks, and we are currently working on downloadable online instructions.

As a rule of thumb, we require any delivery shortages to be photographed so we can send this onto the courier & ensure the correct number of packages have been sent / received.

However, we are pleased to hear that you find the desk itself to be aesthetically pleasing.

We strive to provide high-quality products that meet the needs and expectations of our customers.

Once again, we apologise for any inconvenience or frustration you experienced. We appreciate your understanding.

Classificada 5 em 5 estrelas

Quick and efficient

Everything that I ordered and bang on time.

27 de novembro de 2023
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Resposta da Fieldskill Ltd - Business Workplace Essentials

Thank you Rick for the wonderful review!

Classificada 5 em 5 estrelas

fantastic customer service

fantastic customer service. I asked about one option and they suggested a much cheaper option (saving me a lot of money) because they thought it would work better... and it did.

15 de novembro de 2023
Opinião espontânea
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Resposta da Fieldskill Ltd - Business Workplace Essentials

Thank you for the fantastic review William!

Classificada 4 em 5 estrelas

All very fast and efficient.

All very fast and efficient.
I called customer services to see if thet could provide me a time when to expect my delivery, however there was a problem with the tacking system and could only tell me between 9 - 5pm.
The lady I spoke to was VERY helpful, polite, engaging and upbeat - a true credit to your company!

6 de novembro de 2023
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Resposta da Fieldskill Ltd - Business Workplace Essentials

Thank you Karina for your honest review. We will pass on the feedback to our team.

Classificada 4 em 5 estrelas

The speed of delivery was very quick…

The speed of delivery was very quick and the delivery driver was very friendly. The only thing that could have made it better was not delivering on pallets because it was left at the bottom of my stairs for me to dismantle and carry in on my own

26 de outubro de 2023
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Resposta da Fieldskill Ltd - Business Workplace Essentials

Thank you Zoe for your feedback, we appreciate your honest review. We will feed this back to the despatch team who will assess the process.

Classificada 5 em 5 estrelas

Excellent Service and Product!

Easy to use website, great quality desk and chair and I received delivery the next day!

25 de outubro de 2023
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Resposta da Fieldskill Ltd - Business Workplace Essentials

Thank you Ameleen for the glowing review!

Classificada 5 em 5 estrelas

Fieldskill are fabulous.

Fieldskill are fabulous.
The staff are friendly and so helpful - if i forget something, they will happily add to my order.
99% of the time, orders are delivered next day, 1% being if something is special order, and even then, it'll only be a couple of days.
Can't prise them highly enough tbh!

20 de outubro de 2023
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Resposta da Fieldskill Ltd - Business Workplace Essentials

Thank you for the amazing five star review Amanda! 🤩

Classificada 4 em 5 estrelas

good communication skills

11 de outubro de 2023
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Resposta da Fieldskill Ltd - Business Workplace Essentials

Thank you for the 4 star review Debbie! We will be in touch to find out how we could have made your experience with us even better.

Classificada 5 em 5 estrelas

Very helpful company

I had a phone conversation with a very helpful employee about a large box I required and concluded that I needed to create it from two smaller ones as they didn't stock the correct size. I put in a very small order online and drove over to collect it. It was ready when I arrived. At the end of my packing, I was left with a box that I didn't need to use so they very willingly took it back and refunded the money promptly. Very helpful, polite and straightforward! I highly recommend them.

2 de outubro de 2023
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Resposta da Fieldskill Ltd - Business Workplace Essentials

Thank you Jason for the glowing review! 🤩

Classificada 5 em 5 estrelas

5* Service!!

After placing & receiving my first order with Fieldskill I am extremely impressed.
The welcome gift from the team was gratefully received in the office, Richard, the delivery driver, was really friendly & polite & John in the office was very helpful with initially setting up the account & explaining everything.
I wouldn't hesitate recommending Fieldskill to fellow businesses.

3 de outubro de 2023
Opinião espontânea
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Resposta da Fieldskill Ltd - Business Workplace Essentials

Thank you Hayley for the glowing 5* review!

Classificada 5 em 5 estrelas

Delivered the morning after online…

Delivered the morning after online ordering to my safe place, even though ordered after 5.00pm. A very full range of products and the website easy to use.

19 de setembro de 2023
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Resposta da Fieldskill Ltd - Business Workplace Essentials

Thank you Tony for your fantastic review!

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