Placed my order and my items arrived super quick, which I wasn't expecting at all. The outfit I ordered was just as described. Great quality material, beautiful embroidery and the fit was perfec... Ver mais
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Leia as opiniões dos outros
I have ordered from filhaal many times and I am always happy with my order. The dresses are stunning and as shown on the website. The customer service is amazing and the responses are very quick whene... Ver mais
I ordered Dazzlyn from Filhaal, and I must say I'm so happy with my purchase! The delivery was fast, and the quality is excellent. I'm really impressed with both the product and the service. Definitel... Ver mais
Returned two suits a month ago, no update on return no email about return being received. I reached out and they said they can’t find it, I sent them proof of sending it through post office and still... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.
Informações de contacto
102 Queens Road, HX1 3XY, Halifax, Reino Unido
- 07983133698
- support@filhaal.com
- filhaal.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to order & safe
Easy to order & safe. They have good variety of designers & most of all the products are ORIGINAL, which I find a lot of uk Pakistani brands are lacking! I don’t mind paying the price, but the details are important for me, so well done!

Resposta da Filhaal Clothing
Good packaging & standards
Good packaging & standards. Arrived on time for my birthday event. Thank you so much team Filhaal

Resposta da Filhaal Clothing
Exceptional service
Exceptional service. Stylish, high quality clothing. I’d totally recommend Filhaal to all my fellow fashionistas.

Resposta da Filhaal Clothing
There clothes are very nice
There clothes are very nice. The customer service was really good. Really happy with the service & experience, will be recommending to my family and friends

Resposta da Filhaal Clothing
Excellent service
Excellent service. The clothes were exactly as shown online and good quality. And the delivery was super fast

Resposta da Filhaal Clothing
Review
Amazing service and very fast delivery. Love the outfit I received. Highly recommend!

Resposta da Filhaal Clothing
Favourite place to shop
Amazing shopping experience. Loved the variety of clothing. Staff was very helpful and welcoming answered any enquiries i had.

Resposta da Filhaal Clothing
Amazing service
I’ve recently purchased from here online and the service was amazing. I got my package on time and the quality of packaging was good. I would recommend purchasing from here because they do not disappoint and help with the customer satisfaction.

Resposta da Filhaal Clothing
The company have friendly helpful staff…
The company have friendly helpful staff and they have excellent customer service, with a variety of good quality clothing.

Resposta da Filhaal Clothing
Had a great experience with Filhaal!
Had a great experience with Filhaal. The descriptions of the outfits actually matched the outfits for once! What you see online is what you get with these guys. The size guide was really useful and was true to size. Would definitely recommend!
Good quality clothes and original
Good quality clothes and original. Good pricing and great to have something local that offers this.

Resposta da Filhaal Clothing
Very speedy delivery
Very speedy delivery, literally received the next day after ordering!

Resposta da Filhaal Clothing
Great quality clothes
Great quality clothes, always on point with there stitching, and as advertised.

Resposta da Filhaal Clothing
SCAMMERS
I bought clothes from filhaal online website and the dress did not turn out how I expected. In the picture the dress had pearls on the dress and scarf and I love the dress so I bought it thinking what I see in the picture that's what I will receive and i wanted to give this company a chance. They have a disclaimer that beeds and tassels are not guaranteed. However, this is misleading.
There is it difference between not guaranteed and not going to have anything totally. When I paid £80 plus shipping I should receive what I see. Filhaal said to me that this how the dress come direct from Pakistan. And it's not our fault. Well I'm not paying pakistani price I'm paying UK prices so why should I not have high standards. There was a design on the trousers in the picture and the trousers that came to me where simple with a yellow stain. Filhaal said that they post videos on Instagram to show customers what the clothes will look like. And I tried to find my dress on Instagram. And it was not posted at the time. However, looking at other dresses, you can see that beads and tassels are on the clothes. After discussing my dress Filhaal posted a video showing what the dress looks like without beeds and tassels. I got my refund for my clothes I had to send a second email for shipping cost. I don't believe they should only refund the dress payment when the fault is there's. Don't bother with this company. I ordered my dress 2nd September and delivery was ment for 3rd to 5th September I received my dress 12th September and I had an event on the 15th September. Not woth the time or hassle

Resposta da Filhaal Clothing
Not Recommended
The dress quality is disappointing, and their return service is the worst I have experienced.

Resposta da Filhaal Clothing
If you are hesitating, don't! These suits sell fast :)
I have been an online only customer for a while now with Filhaal. I absolutely love the service.
Don't hesitate to place an order. I have found the garments are always beautiful in detail, top quality fabrics & amazing in colours. They are genuine branded garments. There is always something for everyone. I love the sizing too. And value for money.
I have had really good Customer Service when I have changed my mind about a suit & returned it. I got a full refund, no extra hassles, I posted it & I got the money in my account. Or if I wanted another suit, and it was later available, after I had done a big order, it was again no problem. Really really quick deliveries too, in a matter of a few days, or even next day and that matters as I have never opted to collect in person. I live out in the Midlands area.
The suits can be packed really beautifully, in nice tissue etc. so they have made really lovely, thoughtful gifts. And recipients have been so happy/very complimented upon wearing Filhaal clothing. And the sale make it even better value for money. Suits sell really quickly in popular sizing. And the range is being updated all the time. I love that. Zeb gives a really personalised service. And he goes above other Asian clothing stores, to ensure the happiness of his customers. I will definitely be shopping online with them again soon in sha Allah.

Resposta da Filhaal Clothing
Sent me the wrong size and didn't bother to reply back.
The clothes are exactly as pictured but i paid extra for my clothes to arrive for eid and it did, except they sent the wrong size. I tried emailing and calling, i even messaged on social media but i received no reply and no one picked up my call. Spoilt my eid.

Resposta da Filhaal Clothing
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