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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Filling Pieces - you did it again! The color way combine with this textured/woven look is just so aesthetically pleasing. Whomever put this one together - you have the eye for good taste. Pl... Ver mais

Classificada 5 em 5 estrelas

Ordered a pair of shoes from Filling Pieces. They used FEDEX to deliver, however my parcel was never delivered (believe the delivery man stole the parcel). FEDEX offered £15 compensation for a £120 or... Ver mais

Classificada 1 em 5 estrelas

Wish I could give you guys negative reviews honestly. First experience perfect, second one TRASH! Hot Garbage actually! You guys put up a holiday sale yet couldn’t handle the demand! I understand if... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very good quality shoes with great craftsmanship and comfort. Sizing is accurate and the design is really elegant. Very satisfied with my purchase.

Informações sobre a empresa

  1. Estúdio de alta costura
  2. Loja de roupa
  3. Grossista de vestuário
  4. Fábrica de calçado
  5. Loja de calçado
  6. Grossista de calçado

Escrito pela empresa

Bridging the gap since '10 between streetwear and high fashion.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

586 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 73% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Mondo - quality and customer service

I’m really disappointed with the quality. I’ve owned two pairs of the Mondo Squash sneakers over a period of around 2 years, and both developed the exact same problem — the inner heel ripped apart within less than 1 year of light use.

With my first pair of the Mondo's I contacted customer support by email around same time last year with photos and purchase proof, but I never received a reply. As I like the design and comfort I decided to buy a new pair, but same issue developed. The inner heel slowly started ripping up since this summer.

I’ve been a loyal customer since 2015, and have in my lifetime owned 5 pairs of Filling Pieces sneaks, but sadly, it seems that the quality has decreased over time.

- For shoes at this price point, I expected much better durability and quality, and also customer service.

Unfortunately, that’s why I can only give 1 star here on Trustpilot.

Update: 4 Jan, 2026: You responded to my initial email and requested additional information, which I subsequently provided in a reply. However, I have not heard from you ever since

13 de novembro de 2025
Opinião espontânea
logótipo da Filling Pieces

Resposta da Filling Pieces

Hi there,

Thank you for taking the time to share your experience, and we’re truly sorry to hear about the issues you’ve faced with your Mondo Squash sneakers. This is absolutely not the standard of quality we strive for.

The inner-heel wear you describe should not occur under light use, and we completely understand how frustrating it must be, especially after it happened more than once. We’re also very concerned to hear that your previous email did not receive a response. That’s not the level of service we want to offer, and we sincerely apologize.

We genuinely appreciate your loyalty since 2015, and we don’t take it for granted. We would really like the opportunity to make this right. Please contact us again at support@fillingpieces.com
(or reply here with your case number if you have one), And our team will ensure your message is prioritized. We will gladly review your warranty situation and help you with a suitable solution.

Thank you again for your feedback; it helps us improve both our product quality and our service.

Warm regards,

Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Great quality and excellent service!

I recently bought a pair of Filling Pieces sneakers, and I couldn’t be happier with my purchase. The design is unique — minimal but with a premium touch — and the craftsmanship really stands out. The leather feels soft yet durable, and the comfort level is impressive even after wearing them all day.

The in-store experience was just as good as the shoes themselves. The staff were welcoming, knowledgeable, and genuinely passionate about the brand. They helped me find the right size and even explained the story behind some of the collections, which made the purchase feel more personal.

Overall, both the product and the experience exceeded my expectations. Filling Pieces definitely lives up to its reputation for blending luxury and streetwear in an authentic way. Highly recommend!

24 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I just love the how the people behind…

I just love the how the people behind the brand promote their products, every collection has a story behind it, quality enhanced by soul.
Staff very helpful and understanding, willing to make you experience positive.

15 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Nightmare

What I thought would be a good purchase turned out the be a nightmare. I bought a pair of mondo white trainers but unfortunately the stitching on back of the shoe has come loose after a few months . so I contacted the store I got them from and had no response, I then contacted the filling pieces support team and was told because I bought them from one of the stores that they supply they nothing they could do. yet the store are not the ones who make the shoes filling pieces is and it is a manufacturing problem so now I got a pair of mondo trainers that I can’t wear, would not recommend filling pieces

3 de outubro de 2025
Opinião espontânea
logótipo da Filling Pieces

Resposta da Filling Pieces

Thank you for reaching out and for sharing your feedback. I’m truly sorry to hear about your experience and the issue with your Mondo White Trainers. I completely understand how disappointing this must be.

As mentioned in our previous emails, since the purchase was made through one of our retail partners, we kindly recommend that you contact the store directly. Each of our partners manages their own warranty and faulty item policies, and they are best equipped to assist you with a suitable solution.

We truly appreciate your understanding and are sorry again for the inconvenience this has caused.

Best regards,

Classificada 2 em 5 estrelas

Slechte kwaliteit schoenen, goede klantenservice

Voor mijn werk hebben ze een speciale editie sneakers uitgebracht. Gekocht en erg blij mee (op het eerste oog) nog geen 2 maanden na het lopen begint de voorkant los te laten.. Klantenservice gemaild en daar werd echt snel op gereageerd en ik mocht gelijk de schoenen retourneren en kreeg ik een nieuw paar! Maaaaar, na 3 a 4 keer lopen op het nieuwe paar, gebeurde hetzelfde... Het was dus geen toeval: de kwaliteit is zeer slecht. Ik hoor dit ook van meerdere collega's. Ondertussen wéér klantenservice gemaild en mag ik de schoenen weer omruilen maar ondertussen wil ik liever mn geld terug, maar dat gaat niet.. Hopeloos zonde van mn €120. Ik blijf maar schoenen heen en weer sturen!

9 de outubro de 2025
Opinião espontânea
logótipo da Filling Pieces

Resposta da Filling Pieces

Hi Zoë.

I’m very sorry to hear that you feel this way. We completely understand your frustration and appreciate you taking the time to share your experience with us.

As mentioned, after you informed us about the issue, we sent you a return form and the return address so that you could send the shoes back and receive a new model. You also asked if it would be possible to keep the current pair and still receive a replacement. Unfortunately, according to our policy, that isn’t possible.

Please know that we have carefully considered your request and did our best to accommodate your needs. If you would like, we can still send you a new pair of shoes; you’ll simply need to return the defective ones once you receive the new pair.

Thank you for your understanding, and we hope to resolve this for you soon.

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