Filpumps Opiniões 

Continued excellent service by this company whereby a test was conducted on our potential Bore Hole water supply. Kyle, Matthew and Neil were so informative of the testing they were conducting, so polite and friendly. Just an excellent service so far whereby the staff really care.

I tendered and commissioned Filpumps to install an 80m deep water supply borehole to serve a group of nine houses at Bridge of Gaur in remote Perthshire. The company provided an integrated and expert service from location, design and specification to completion and quality testing in May 2012. The borehole is still working perfectly and providing ample water of excellent quality now in mid-2025 with only routine maintenance. From this experience over 13 years I have every trust in Filpumps' services.

Update 2024
Just been charged well over £800 for a service and replacement vessel. Whilst very expensive, I would have accepted it had it not been for the fact I was charged well in excess of £80 an hour labour (+VAT) for overtime because they turned up later than planned. Don't bother complaining, the attitude of Mr. McLeod is, "we are right you are not". Also no explanation for the fact that the price of some parts has risen in excess of 30% since I last purchased, only two months ago. The engineers are professional and competent, something that most definitely cannot be said about the management of the company and their customer service beliefs. Being charged travel time home when the guy lives just outside our village really amounts to fraud, though I am sure Filpumps will have an "appropriate" reply - I have a most specific list of arrival, departure times and also time spent "watching" a filter for 87 minutes whilst it "regenerated". My answer to such awful customer service by Filpumps, after 18 years of using them, I will never use them again, even if the alternative may cost more. Paying for good service is acceptable, even if pricey, but paying for being "ripped off" is not.
Sad to say, my pump is unfortunately not working properly despite the repair and subsequent service.

Original comment 2020 - 5 star
Excellent company for everything to do with water. On the very expensive side especially on charges for call out and Mobilisation (whatever that is) but a very professional company and 100% reliable.