Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... Ver mais
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Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... Ver mais
Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed. Update. After contact was made, I noticed delivery date was specif... Ver mais
A empresa respondeu
Purchased a variety of filters for a Fendt Tractor, great on price and all of the filters ordered matched the originals perfect with correct O rings and accessories. After placing the order one of the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.
Informações de contacto
5 Dabell Avenue, NG6 8WA, Nottingham, Reino Unido
- 1159758948
- support@filterfinder.co.uk
- filterfinder.co.uk
4,3
Excelente
229 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Still waiting for part hasn't even been…
Still waiting for part hasn't even been didpatched
10 de abril de 2023
Resposta da FilterFinder
Hi Lee,
We're really sorry to hear that you haven't had a great experience with your order.
Although your order was packed and ready the next-day after your order, unfortunately our courier missed the collection slot meaning your order was delayed. We did get in touch with customers to make them aware of this but I am very sorry if we missed you.
We have refunded the shipping cost on your order and are putting in robust procedures to make sure this doesn't happen again. I really hope we can work together again soon.
Elliott
Elliot Made the Experience fast and…
Elliot Made the Experience fast and easy. Even called to let me know the order had been despatched on the same day. - If you need a filter Elliot is your man! very presumptive of me to say him these days but hey hoe :D - Enjoy your Dominoes mate!!!
27 de março de 2023
Opinião espontânea
Found company on Google
Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and filter element has already been installed and working well. Thank you.
23 de março de 2023
Opinião espontânea
Was given Filter Finder's info by our…UK Office - Tinius Olsen Ltd.
Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when she saw our UK office ordered one style and we ordered another to double check and be sure we were getting the correct product. Super helpful and friendly. Will definitely return for future orders!
Loved working with Tianna!
28 de fevereiro de 2023
Opinião espontânea
Inventory Cost Saving
Good, quality filters, with a wide selection, delivered in a quick manner, which really helps keep our inventory costs down, and enables felxibility of delivery points.
10 de fevereiro de 2023
Opinião espontânea
good response and customer service
6 de março de 2023
Resposta da FilterFinder
Hi Bill,
Thank you for your 4-star review! We're glad to hear you were happy with our response and customer service. If there’s anything else we can do for you, don’t hesitate to reach out. We hope to work with you again soon!
The FilterFinder Team
Excellent products
Excellent products, prices and service. I would highly recommend FilterFinder.
8 de março de 2023
Opinião espontânea
Fast shipping.
2 de março de 2023
The component needed was readily and…
The component needed was readily and efficiently located but regrettably the 'next day' delivery promise paid for proved to take two days. The one thing that spoilt an otherwise smooth experience.
1 de março de 2023
Resposta da FilterFinder
Thank you for your feedback! We're glad we could help you find what you needed. We do apologize for the delay, and we’ve since smoothed out our processes to ensure a much quicker and more efficient experience going forward.
We appreciate your understanding and hope to provide an even smoother experience next time!
The FilterFinder Team
Excellent service as always from…
Excellent service as always from Elliott, got my filters next day even though I ordered late on in the day.
28 de fevereiro de 2023
kept informed and quick delivery
1 de março de 2023
Great service and prices.
2 de março de 2023
good service
2 de março de 2023
Opinião espontânea
East to find what you are looking for…
East to find what you are looking for on the website.
if they do not have the filter in stock you are given an ETA and updates leading up to delivery.
2 de março de 2023
Opinião espontânea
Resposta da FilterFinder
Thank you for your 4-star review! We're glad to hear you found it easy to navigate our website and appreciated the ETA and updates for out-of-stock items. We always aim to keep our customers informed every step of the way.
We look forward to assisting you again in the future!
The FilterFinder Team
Tianna is lovely and friendly
Tianna is lovely and friendly, always a pleasure dealing with her.
2 de março de 2023
Opinião espontânea
Very Good Service
Prompt response and very good service. Always trying to do their best to satisfy their customers.
2 de março de 2023
Opinião espontânea
Great Service!
Great help in finding the filter we needed and even better customer service from Elliot, Highly recommend.
28 de fevereiro de 2023
Opinião espontânea
Fast efficient service with online…
Fast efficient service with online ordering.
Telephone queries handled well.
1 star dropped for range.
9 de janeiro de 2023
Opinião espontânea
Resposta da FilterFinder
Hi Brian,
Thank you for your great feedback! We're glad to hear you found our service fast and efficient, and that our team was helpful with your telephone queries. We appreciate your note on the range and are always working to expand our offerings.
We look forward to assisting you again soon!
The FilterFinder Team
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